CALLSOURCE

PROVIDING ONLINE TRAINING IN THE FORM OF COURSES IN THE FIELD OF MARKETING AND SALES PERFORMANCE METRICS, COMBINED WITH LEARNING MANAGEMENT TRAINING AND BUSINESS ANALYTICS TO TRAIN EMPLOYEES OF THE PROVIDERS' CUSTOMERS HOW TO ACCESS AND UTILIZE THESE SERVICES OF THE PROVIDER TO GET THE MOST BENEFITS FROM THE PROVIDERS' SERVICES WHICH COMBINE MARKETING AND SALES PERFORMANCE METRICS WITH LEARNING MANAGEMENT AND BUSINESS ANALYTICS

"UNIVERSITY"

TELECOMMUNICATIONS SERVICES, NAMELY, PROVIDING ELECTRONIC MESSAGE ALERTS NOTIFYING THE BUSINESS EACH TIME A LOST, BUT POTENTIALLY RECOVERABLE SALES OPPORTUNITY IS DETECTED

Class 038: TELEPHONE COMMUNICATION SERVICES, NAMELY, PROVIDING TELEPHONE AUTOMATED VOICE MESSAGE SERVICES FOR OTHERS FEATURING RECIPIENTS OF THE TELEPHONE CALL TO PLAY MUSIC AND DELIVER MESSAGES TO CALLERS PLACED ON HOLD

EDUCATIONAL SERVICES CONDUCTED THROUGH A GLOBAL COMPUTER NETWORK, NAMELY, WEB BASED TRAINING COURSES IN THE FIELD OF BUSINESSES SPECIFICALLY DESIGNED TO A SPECIFIC CUSTOMER AND GENERAL BUSINESS RELATED COURSES COVERING TOPICS THAT ARE APPLICABLE TO MANY DIFFERENT COMPANIES

EDUCATIONAL SERVICES CONDUCTED THROUGH A GLOBAL COMPUTER NETWORK, NAMELY, WEB BASED TRAINING COURSES IN THE FIELD OF BUSINESSES SPECIFICALLY DESIGNED TO A SPECIFIC CUSTOMER AND GENERAL BUSINESS RELATED COURSES COVERING TOPICS THAT ARE APPLICABLE TO MANY DIFFERENT COMPANIES

EDUCATIONAL SERVICES, NAMELY, PROVIDING EMPLOYEE TRAINING TO IMPROVE CUSTOMER RELATIONSHIP BUILDING SKILLS; BUSINESS CONSULTATION IN THE ANALYSIS OF TELEPHONE CALL RESPONSES TO CUSTOMER TELEPHONE INQUIRIES

evaluating the telephone performance of a client's sales or customer service personnel, providing educational materials and training to improve job performance

identifying the advertising source, reports the date, time and duration of ad-response calls to a client

service allowing the monitoring and/or recording of telephone calls to a business in response to ads placed in specified sources

service routing telephone calls normally lost due to a busy signal or unattended line to an automated message center