Call Tools, Inc.

"DIAL"; Application service provider (ASP) services featuring software for facilitating outbound live customer and prospective customer phone calls including improved targeting of customer and prospective customer outreach; Application service provider (ASP) services featuring software for providing key metrics dashboard with real-time data about live customer phone calls; Application service provider (ASP) services, Software as a service (SAAS) services, and Platform as a service (PAAS) services, all featuring software for interfacing with customers and integration of customer service communication data in the field of marketing automation systems; and Application service provider (ASP) services, Software as a service (SAAS) services, and Platform as a service (PAAS) services all featuring software for providing key metrics dashboard with real-time data about live customer phone calls

Telecommunication services, namely, cloud-based telephone communications, telephone voice mail and text messaging services, electronic messaging, teleconferencing services, video conferencing services and mobile telephone communications; telecommunication services, namely, private branch exchange (PBX) dialing services and wireless private branch exchange (PBX) services; cloud-based telecommunications services, namely, transmission of voice, video and digital data, graphics and images by means of the Internet, computer screen and text sharing services in the nature of computer-aided transmission of text information and images, direct PBX dialing services for incoming calls, mobile telephone telecommunication routing services and unified communications (UC) services in the nature of telephone communications, electronic transmission of mail, telephone conferencing services and web conferencing services via global computer and telecommunications networks for the integration of the aforementioned telecommunication services, all utilizing cloud-based software applications; session initiation protocol (SIP) trunking services, namely, voice over Internet protocol (VOIP) services for facilitating the connection of hosted and wireless PBX services to the Internet; telecommunications services, namely, providing telephone numbers of incoming calls from direct PBX dialing services and prepaid minutes for use with PBX dialing plan services; providing third party users with access to telecommunication infrastructure; providing unified communications (UC) services via computer and telecommunications networks, namely, integrated telephone communications, facsimile communication and transmission of sound, video and information, electronic transmission of e-mail, telephone conferencing services and web conferencing services via global computer and telecommunications networks; integrated telecommunication services, namely, providing access to the Internet and providing access to telecommunications networks; video conferencing services; transmission of sound for audio advertisements, text information and video data; ".COM"; Providing temporary use of online non-downloadable cloud computing software for use in contact center management; Software as a service (SAAS) services featuring software for use in contact center management; Customization and implementation of computer software for use in contact center management; Consulting services in the field of design and customization of computer software for use in contact center management; Application service provider featuring solutions software for use in providing customer experience management, and for use in providing contact center communications, operations and management, and for use in providing contact center and telecommunications functionality, namely, functionality for interactive voice response systems, routing, recording, reporting, conferencing, synchronization, transfers, and interactive transaction processing system; Platform as a service (PAAS) featuring computer software platforms for use in contact center management

Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for customers using telecommunication services

Telecommunication services, namely, cloud-based telephone communications, telephone voice mail and messaging services, electronic messaging, teleconferencing services, video conferencing services and mobile telephone communications; telecommunication services, namely, private branch exchange (PBX) dialing services and wireless private branch exchange (PBX) services; cloud-based telecommunications services, namely, transmission of voice, video and digital data, graphics and images by means of the Internet, computer screen and text sharing services in the nature of computer-aided transmission of text information and images, direct PBX dialing services for incoming calls, mobile telephone telecommunication routing services and unified communications (UC) services in the nature of telephone communications, electronic mail, telephone conferencing services and web conferencing services via global computer and telecommunications networks for the integration of the aforementioned telecommunication services, all utilizing cloud-based software applications; session initiation protocol (SIP) trunking services, namely, voice over Internet protocol (VOIP) services for facilitating the connection of hosted and wireless PBX services to the Internet; telecommunications services, namely, providing telephone numbers of incoming calls from direct PBX dialing services and prepaid minutes for use with PBX dialing plan services; providing third party users with access to telecommunication infrastructure; providing unified communications (UC) services via computer and telecommunications networks, namely, integrated telephone communications, facsimile communication and transmission, electronic mail, telephone conferencing services and web conferencing services via global computer and telecommunications networks; integrated telecommunication services, namely, providing access to the Internet and providing access to telecommunications networks; video conferencing services; transmission of sound for audio advertisements, text information and video data