Educational services, namely, training services in the fields of janitorial services, facilities maintenance, and facilities management services; Education and training services, namely, conducting employee training and assessment classes, seminars and workshops to promote customer service, employee engagement, operational excellence, and customer loyalty in the healthcare field and distribution of course materials in connection therewith; Educational services, namely, conducting live and on-line classes, seminars, conferences and workshops for healthcare professionals, with said educational services being in the fields of human resource development, coaching and consulting services, healthcare, and caregiving; Educational services, namely, providing classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith; coaching in the nature of classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith; Employment staffing in healthcare facilities; business services, namely, conducting patient satisfaction surveys in the healthcare field and providing business consultation for the improvement of patient satisfaction; Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for business purposes; Providing statistical data solutions in the nature of the compilation of statistics for business and commercial purposes, namely, for use in achieving high scores in the hospital consumer assessment of healthcare providers and systems database; Business analysis and management consulting for healthcare providers relating to the inpatient experience of health care facilities; Providing solutions relating to improvement in inpatient experience and patient care, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions relating to improvement in revenue, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions that guide patient-centered care, namely, compilation of statistics for business and commercial purposes; Business services, namely, business consultation in the field of best practices for health care facility management, hospital and health care system operations and management, hospital and medical cost management, physician, nurse and medical practitioner management, workload management, personnel management; personnel management consultation; business research and surveys; business research consultation; Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for security and safety purposes
Class 035: Contract management of laundry services for linens, contract management for janitorial and maid services for hospitals, extended care facilities, nursing homes, and medical office buildings; Cost assessment services; management and operations assistance to industrial and commercial businesses, and consultation related thereto; business services, namely, facilities management of technical operations; operation of telephone communication centers for others; energy usage management and consultation relating thereto; information in the field of energy efficiency; Class 037: Laundry services for linens, janitorial and maid services for hospitals, extended care facilities, nursing homes and medical office buildings; cleaning of industrial premises; building maintenance, construction and repair, and consultation related thereto; construction planning services; service and repair of hospital medical equipment; maintenance and repair of biomedical equipment; Class 039: transport of patients; Class 045: Regulatory consulting services, namely, reviewing standards and practices to assure compliance with environmental, zoning and construction laws and regulations
Class 035: Contract management of laundry services for linens, contract management for janitorial and maid services for hospitals, extended care facilities, nursing homes, and medical office buildings; Cost assessment services; management and operations assistance to industrial and commercial businesses, and consultation related thereto; business services, namely, facilities management of technical operations; operation of telephone communication centers for others; energy usage management and consultation relating thereto; information in the field of energy efficiency; Class 037: Laundry services for linens, janitorial and maid services for hospitals, extended care facilities, nursing homes and medical office buildings; cleaning of industrial premises; building maintenance, construction and repair, and consultation related thereto; construction planning services; service and repair of hospital medical equipment; maintenance and repair of biomedical equipment; Class 039: Transport of patients; Class 045: Regulatory consulting services, namely, reviewing standards and practices to assure compliance with environmental, zoning and construction laws and regulations
Providing on-line, non-downloadable software, namely, software which allows users to input and obtain information relating to equipment inventory, schedule maintenance work orders, and access corrective and preventative maintenance tracking data, all for use in connection with facilities management
Providing a secured access interactive database via the Internet by which customers can determine the quality of a service provider by means of quality assurance scores and surveys; preparation of reports for others in the field of customer quality assurance results and evaluations
