billing support services, namely, mailing monthly bills for others, operating telephone call centers for others that conduct phone calls and answer about bills, adjusting rates; reporting services in the field of utilities, namely, reporting total utility usage, preparing and submitting accounts receivable reports; business assistance services in the field of utilities, namely, reviewing and finalizing EPA paperwork, customer service management for others, namely, managing and facilitating items repairs and replacements, collecting monthly samples for EPA regulations and scheduling site visits; accounting and bookkeeping services; Preparing financial statements; cost analysis; Preparing tax returns; providing consumer information, namely, providing information to aid the community in understanding the impact of financial decisions; recording financial transactions; Posting debits and credits; Producing invoices; Maintaining and balancing general ledgers and accounts; Processing payroll; customer service management for others, namely, connecting customers with town employees | Financial transaction services, namely, providing secure commercial transactions and payment options in the nature of coordinating and conducing payments by phone, check, or online bill pay; Debt collection, namely, collecting utility bills | on-call services, namely, repair and maintenance of pumps, valves, hydrants, water mains, wastewater systems, lift stations, water plants, water towers, lagoons, aerators, water filters; field service technician services, namely, water treatment and metering equipment repair and maintenance services; building construction services; Water treatment and metering equipment repair and maintenance services, namely, providing back up services for repairs and leaks and adding lines and meters | Telecommunication services, namely, communications in the nature of providing notifications on behalf of the town and notifying customers of boil orders and outages, utility bills and utility usage reports | Public utilities in the nature of supplying water | Wastewater treatment services; printing services, namely, printing monthly utility bills | mapping services; water sampling for analysis purposes; utility meter reading services, namely, collecting monthly utility readings
