GROUPLINK CORPORATION

Class 009: Computer software for use in customer relationship management (CRM)

computer software for electronic messaging, workflow, routing and office automation

Class 009: Computer software for managing computer networks; collecting and storing incident reports; management of business tasks, namely, database management; maintenance and troubleshooting of computer hardware, computer network and software problems; managing and reporting service incidents; Class 042: Technical support services, namely, help desk services for managing computer networks, collecting and storing incident reports, management of business tasks, maintenance and troubleshooting of computer hardware, computer network and software problems, managing and reporting service incidents