INCIDENT IQ, LLC

Downloadable software in the nature of a mobile application for providing a platform experience for K-12 schools and school districts, namely, to support and manage third-party computer hardware, software and technology systems, facility management, event management, and non-technology asset management, to allow users to self-analyze and resolve performance issues, to permit users to report issues to technical support personnel through a ticketing system and track repairs, to facilitate communications between users and technical support personnel, and to permit users to track technical and non-technical assets, facilities, event spaces, analyze repairs, access history of problems and repairs, and generate various reports; Platform as a service (PAAS) featuring computer software platforms for use by K-12 schools and school districts for educational IT asset management, help ticketing, human resources, facilities maintenance solutions, operational support, event management, and HR service support

Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware inventory, analyze repairs, access history of problems and repairs, and generate various reports; "INCIDENT"; Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs and generate various reports

Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports; Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports

Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports; Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports