Downloadable software for utilizing best practices for use in post-sales implementation, adoption, and governance of customer relationship management, including processes, integrations, and other technology components; Providing on-line non-downloadable software for utilizing best practices for use in post-sales implementation, adoption, and governance of customer relationship management, including processes, integrations, and other technology components
Downloadable software for connecting end customers or personnel responsible for installations, maintenance and decommission of assets at business locations, to their technicians in real-time, enabling mobile appointment booking, real-time connections with technicians, and views of installed base data and entitlement details
Business consulting, management, and planning services in the field of customer asset servicing, particularly customer equipment installation, maintenance, and repair; "ASSET"
Computer software for facilitating business communications and business collaboration; computer software for facilitating interaction, communication, and involvement among employers, employees, coworkers and others; computer application software for mobile phones, tablets, laptops, and desktops, namely, software for messaging services and collaboration among employers, employees, coworkers and others; computer software, namely, software for transportation, and aggregation of voice and data across multiple network infrastructures and communications protocols; computer software, namely, software for the transmission, recording, reproduction, organization, and manipulation of messages, text, images, files, audio, and other data for the facilitation of communications between employers, employees, coworkers and others via computer networks, communication networks and the global information network; Text and instant messaging services; file and photo sharing services, namely, electronic transmission of digital files among internet users; providing online chat rooms, electronic bulletin boards, and online forums for communication among employers, employees, coworkers and others; providing online chat rooms, electronic bulletin boards, and online forums for communication, transmission of messages, files, and information, collaboration, and sharing, promoting, and exchanging new and innovative ideas among employers, employees, coworkers and others; providing peer-to-peer communications by mobile devices, computer terminals, and instant messaging services; electronic transmission of data and documents over mobile devices, computer terminals, and instant messaging services; audio and video teleconferencing; communications services, namely, transmitting and receiving text, images, files, audio, video, and audio-visual content and other data for the facilitation of communications between employers, employees, coworkers and others via computer networks, communication networks and the global information network; Providing temporary use of online, non-downloadable computer software for business communications services, text and instant messaging, audio conferencing, and file transfer, excluding providing temporary use of non-downloadable software via a web service for browsing, searching, managing, playing and viewing digital media, namely, combining software that accepts feeds describing media content that represents available video, music and photos from internet and computer sources, and software for downloading, viewing and playing the video, music and photos
Computer software for storing, tracking, reporting, analyzing, and managing data in the field of job scheduling, dispatch and planning, quoting information, field ticketing, job work packets, customer self-service, inspection and assessment information, incident information, customer information, vendor information, contract information, pricing information, job and task information, purchase order information, billable and nonbillable time information, materials information, inventory information, asset information, barcode and radio frequency identification information, equipment maintenance information, equipment rental and service information, environmental health safety information, geolocation information, asset efficiency, and personnel efficiency; computer software tools for use in analyzing, checking, and controlling mobile hardware devices, associated mobile software, and synchronizing mobile data; computer software to facilitate communicating among field service personnel and the personnel's managing offices and customers; computer software for use in customizing software application user interfaces and software applications; Cloud computing services providing temporary use of on-line non-downloadable software to store, track, report, analyze, and manage data in the field of job scheduling, dispatch and planning, quoting information, field ticketing, job work packets, customer self-service, inspection and assessment information, incident information, customer information, vendor information, contract information, pricing information, job and task information, purchase order information, billable and nonbillable time information, materials information, inventory information, asset information, barcode and radio frequency identification information, equipment maintenance information, equipment rental and service information, environmental health safety information, geolocation information, asset efficiency, and personnel efficiency; providing temporary use of on-line non-downloadable software to facilitate communicating among field service personnel and the personnel's managing offices and customers; computer services, namely, designing, developing, and maintaining software applications for others and the related consulting services; providing temporary use of online non-downloadable computer software application tools for use in analyzing, checking, and controlling mobile hardware devices associated mobile software, and synchronizing mobile data. Online hosted computer services, including designing, developing, maintaining and customizing software applications for others; and consulting and support services related to all of the foregoing
