Downloadable and prerecorded computer programs, software, software applications for smart phones, software for mobile telephones and software for Internet applications, all relating to the retrieval of information from Internet sites and data analysis of the retrieved information for customer retention and loyalty, customer satisfaction, product development and for quality assurance | Printed matter, namely, books, brochures, manuals, and periodicals in the field of software development and software for retrieving information on the Internet and data analysis | Design, development and implementation of software; design services with respect to Internet-based excellence sharing software applications; application service provider services, namely, providing temporary use of non-downloadable software and application service providers (ASPs) featuring software for retrieving information on the Internet and data analysis of the retrieved information for Key Performance Indicator (KPI), business analytics, market reach, customer retention and loyalty, customer satisfaction, product development and for quality assurance, provided via computer networks in particular the Internet, via telecommunication networks and via mobile data services; cloud computing, namely, services of a cloud hosting provider and consulting services in the field of cloud computing; updating and maintenance of the aforesaid software; rental of the aforementioned software
downloadable computer programs, software, software applications for smart phones, software for mobile telephones and software for Internet applications that enable users to retrieve information on the Internet and perform data analysis
