Downloadable computer application software for mobile phones, computers, and laptops, namely, software for assisting agents by providing digital virtual agents, predictive systems, cognitive process automation, visual computing applications, knowledge virtualization, and robotics in contact centers; Downloadable computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Global outsourcing services in the nature of arranging service contracts for others in the fields of customer support, customer support service management, business processing, IT software research and development; "24-7"; Design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design and development of robots; Development and implementation of computer software and technology solutions for implementing machine learning, natural language processing, genetic and deep learning algorithms, semantic ontologies, pattern recognition and knowledge modelling technologies; Development of software applications for mobile phones for managing automated tasks over the Internet
Downloadable computer application software for mobile phones, computers, and laptops, namely, software for assisting agents by providing digital virtual agents, predictive systems, cognitive process automation, visual computing applications, knowledge virtualization, and robotics in contact centers; Downloadable computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Global outsourcing services in the nature of arranging service contracts for others in the fields of customer support, customer support service management, business processing, IT software research and development; "24-7"; Design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design and development of robots; Development and implementation of computer software and technology solutions for implementing machine learning, natural language processing, genetic and deep learning algorithms, semantic ontologies, pattern recognition and knowledge modelling technologies; Development of software applications for mobile phones for managing automated tasks over the Internet
Class 035: Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering and back office support, namely, business administration consulting, documentation reproduction, documentation copying, documentation indexing for others; consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business strategy plans and management projects, all in the area of contact center services; Class 042: Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated voice messaging in the area of customer relationship management; design of an intelligent virtual assistant software for use in the area of customer relationship management; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development of robots with artificial intelligence; development and implementation of an intelligent virtual assistant software for use in customer support services; development and implementation of computer software to be used for call diversion, for automated call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for managing automated workflow tasks over the Internet; platform as a service (PAAS) featuring computer software platforms for contact center management; providing temporary use of online non-downloadable workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement
Downloadable application software used for assisting agents in the fields of automating predictive systems, cognitive process automation, operating visual computing applications, knowledge virtualization and conducting on-line chats with digital virtual agents used in contact centers; downloadable workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement; downloadable software application for use in the centralization of workflow management, compensation management, time and scheduling management with employees for contact centers; downloadable software for use in contact centers for database management; downloadable cloud computer software for use in contact centers for database management; downloadable computer software for assisting developers in creating program code for use in mobile internet applications and client interfaces; Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering and back office support, namely, business administration consulting, documentation reproduction, documentation copying, documentation indexing for others; consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business strategy plans and management projects, all in the area of contact center services; Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated voice messaging in the area of customer relationship management; design of an intelligent virtual assistant software for use in the area of customer relationship management; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development of robots with artificial intelligence; development and implementation of an intelligent virtual assistant software for use in customer support services; development and implementation of computer software to be used for call diversion, for automated call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for managing automated workflow tasks over the Internet; platform as a service (PAAS) featuring computer software platforms for contact center management; providing temporary use of online non-downloadable workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement
