AFINITI, INC.

Recorded and downloadable computer programs for allowing software and hardware to communicate with other applications and hardware and devices, for receiving, matching and routing data, and for measuring, benchmarking, comparing and reporting on data; downloadable software development kits (SDK); Downloadable publications, namely, manuals, reference guides, instruction sheets and downloadable multimedia files, all in the field of related to computer program installation, integration and operation; "LINK"; Providing temporary use of non-downloadable Application Programming Interface (API) software for allowing software and hardware to communicate with other applications and hardware and devices, for receiving, matching and routing data, and for measuring, benchmarking, comparing and reporting on data; Providing information in the field of installation, integration, and operation of computer programs via online, non-downloadable multimedia files

Computer servers; computer blade servers; computer programs, downloadable computer programs and mobile device software for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information, for artificial intelligence matching services, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface and for providing mobile device-based access to applications and services through a portal interface

Providing temporary use of non-downloadable software as a service featuring software for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information for use in artificial intelligence matching services, for artificial intelligence matching services, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface, for providing mobile device-based access to applications and services through a portal interface

Providing temporary use of non-downloadable software as a service featuring software for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information, for artificial intelligence matching services, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface, for providing mobile device-based access to applications and services through a portal interface

providing temporary use of on-line non-downloadable cloud computing software for call center data service featuring software for intelligent pairing of callers and agents in a call center through the use of artificial intelligence, for call center data service, for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information, for use in customer relationship management (CRM), for providing real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface, for providing web-based access to applications and services through a web operating system or portal interface, for automating data warehousing, for allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device, for analysis of structured and unstructured data, for call center optimization service and for business process outsourcing service; providing temporary use of on-line non-downloadable computer telephony software; providing temporary use of on-line non-downloadable database management software

providing temporary use of on-line non-downloadable cloud computing software for call center data service featuring software for intelligent pairing of callers and agents in a call center through the use of artificial intelligence, for call center data service, for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information, for use in customer relationship management (CRM), for providing real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface, for providing web-based access to applications and services through a web operating system or portal interface, for automating data warehousing, for allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device, for analysis of structured and unstructured data, for call center optimization service and for business process outsourcing service; providing temporary use of on-line non-downloadable computer telephony software; providing temporary use of on-line non-downloadable database management software

providing temporary use of on-line non-downloadable cloud computing software for call center data service featuring software for intelligent pairing of callers and agents in a call center through the use of artificial intelligence, for call center data service, for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information, for use in customer relationship management (CRM), for providing real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface, for providing web-based access to applications and services through a web operating system or portal interface, for automating data warehousing, for allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device, for analysis of structured and unstructured data, for call center optimization service and for business process outsourcing service; providing temporary use of on-line non-downloadable computer telephony software; providing temporary use of on-line non-downloadable database management software