AMELIA US LLC

"COMPANY"; Software as a Service (SaaS) services featuring proprietary software utilizing artificial cognitive intelligence and virtualization for automatically and autonomously responding to user-defined search queries relating to diagnosing and resolving problems with IT infrastructure computer hardware and software, and for providing computerized database management related thereto; providing temporary use of on-line, non-downloadable search engine software and web search engine applications for searching the Internet and proprietary databases for information, said software incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing temporary use of on-line, non-downloadable educational software and educational web applications featuring instruction in utilizing technical support or help desk services enabled by artificial intelligence; computer services for others, namely, software programming, and software design and development in the fields of cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of computer hardware and software applications systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, computer system administration for others incorporating, using, and featuring cognitive intelligence, artificial intelligence, and virtualization; data automation and collection service using proprietary software to evaluate, analyze and collect service data incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and onsite management of the information technology systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, troubleshooting and resolution of customers' computer software problems incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; consulting in the field of information technology relating to installation, maintenance and repair of computer software utilizing cognitive intelligence and artificial intelligence; computer technology support services, namely, help desk services using cognitive intelligence and artificial intelligence; technical support services, namely, help desk services for troubleshooting in the nature of diagnosing computer software problems utilizing cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, remote infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems utilizing cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems and applications of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; cloud computing featuring software for cloud storage of electronic data, computer network management, computer hardware management, cloud computing network architecture design and maintenance, and for monitoring public and private cloud computing IT and application systems of others and generating reports related thereto, the foregoing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing virtual computer systems and virtual computer environments through cloud computing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization

"PLATFORM"; Software as a Service (SaaS) services featuring proprietary software utilizing artificial cognitive intelligence and virtualization for automatically and autonomously responding to user-defined search queries relating to diagnosing and resolving problems with IT infrastructure computer hardware and software, and for providing computerized database management related thereto; providing temporary use of on-line, non-downloadable search engine software and web search engine applications for searching the Internet and proprietary databases for information, said software incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing temporary use of on-line, non-downloadable educational software and educational web applications featuring instruction in utilizing technical support or help desk services enabled by artificial intelligence; computer services for others, namely, software programming, and software design and development in the fields of cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of computer hardware and software applications systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, computer system administration for others incorporating, using, and featuring cognitive intelligence, artificial intelligence, and virtualization; data automation and collection service using proprietary software to evaluate, analyze and collect service data incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and onsite management of the information technology systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, troubleshooting and resolution of customers' computer software problems incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; consulting in the field of information technology relating to installation, maintenance and repair of computer software utilizing cognitive intelligence and artificial intelligence; computer technology support services, namely, help desk services using cognitive intelligence and artificial intelligence; technical support services, namely, help desk services for troubleshooting in the nature of diagnosing computer software problems utilizing cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, remote infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems utilizing cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems and applications of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; cloud computing featuring software for cloud storage of electronic data, computer network management, computer hardware management, cloud computing network architecture design and maintenance, and for monitoring public and private cloud computing IT and application systems of others and generating reports related thereto, the foregoing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing virtual computer systems and virtual computer environments through cloud computing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization

Class 009: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, business infrastructure issues, and business infrastructure tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets and understands user instructions for processing natural and human conversational language being computer code; recorded computer software, downloadable computer software, and downloadable computer application software for speech recognition; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture and interpret existing computer applications for processing a task, transaction, organizing data, manipulating data, triggering tasks, triggering responses, and reading web sites, reading emails, processing and reading computer programs, computer applications, text, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software; Class 042: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, business infrastructure issues, and business infrastructure tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets and understands user instructions for processing natural and human conversational language being computer code; recorded computer software, downloadable computer software, and downloadable computer application software for speech recognition; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture and interpret existing computer applications for processing a task, transaction, organizing data, manipulating data, triggering tasks, triggering responses, and reading web sites, reading emails, processing and reading computer programs, computer applications, text, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software

Class 009: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing control, support, and answers to search queries relating to human resources, finance, business operations, customer support and response centers, and business infrastructure and infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving human resources, finance, business operations, customer support and response centers, and business enterprise and infrastructure issues and tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets, understands, and responds to user instructions for processing a task or transaction, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; recorded computer speech recognition software, downloadable computer speech recognition software, and downloadable computer speech recognition application software; autonomic resolution systems composed of computer hardware, applied recorded computer software and downloadable computer software that enable computer systems to learn from, mine, and categorize user inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture, interpret, and interact with existing computer applications for processing a task or transaction, triggering tasks and responses, reading web sites, reading and responding to emails and text, reading and responding to computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation, and instructional manuals sold together therewith; cognitive intelligence computer systems composed of recorded natural language processing computer software and recorded semantic understanding computer application software for interacting with users and interpreting and understanding user instructions; autonomic resolution systems composed of applied recorded software that enables computer systems to learn from, mine, and categorize user inputs; recorded computer software applications and recorded computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation; Class 042: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing control, support, and answers to search queries relating to human resources, finance, business operations, customer support and response centers, and business infrastructure and infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving human resources, finance, business operations, customer support and response centers, and business enterprise and infrastructure issues and tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets, understands, and responds to user instructions for processing a task or transaction, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; recorded computer speech recognition software, downloadable computer speech recognition software, and downloadable computer speech recognition application software; autonomic resolution systems composed of computer hardware, applied recorded computer software and downloadable computer software that enable computer systems to learn from, mine, and categorize user inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture, interpret, and interact with existing computer applications for processing a task or transaction, triggering tasks and responses, reading web sites, reading and responding to emails and text, reading and responding to computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation, and instructional manuals sold together therewith; cognitive intelligence computer systems composed of recorded natural language processing computer software and recorded semantic understanding computer application software for interacting with users and interpreting and understanding user instructions; autonomic resolution systems composed of applied recorded software that enables computer systems to learn from, mine, and categorize user inputs; recorded computer software applications and recorded computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation

Class 009: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, business infrastructure issues, and business infrastructure tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets and understands user instructions for processing natural and human conversational language being computer code; recorded computer software, downloadable computer software, and downloadable computer application software for speech recognition; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture and interpret existing computer applications for processing a task, transaction, organizing data, manipulating data, triggering tasks, triggering responses, and reading web sites, reading emails, processing and reading computer programs, computer applications, text, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software; Class 042: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, business infrastructure issues, and business infrastructure tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets and understands user instructions for processing natural and human conversational language being computer code; recorded computer software, downloadable computer software, and downloadable computer application software for speech recognition; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture and interpret existing computer applications for processing a task, transaction, organizing data, manipulating data, triggering tasks, triggering responses, and reading web sites, reading emails, processing and reading computer programs, computer applications, text, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software

Class 009: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, and business infrastructure issues and tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets, understands, and responds to user instructions for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; recorded computer speech recognition software, downloadable computer speech recognition software, and downloadable computer speech recognition application software; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computer software for allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture, interpret, and interact with existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software; cognitive intelligence computer systems composed of recorded natural language processing computer software and recorded semantic understanding computer application software for interacting with users and interpreting and understanding user instructions; autonomic resolution systems composed of applied recorded software that enables computer systems to learn from, mine, and categorize user inputs; recorded computer software applications and recorded computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation; Class 042: Recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology for providing management, control, information, support, and answers to search queries relating to information technology, human resources, finance, business operations, and business infrastructure and connected computer-controlled apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, and business infrastructure issues and tasks, all sold together as a unit; cognitive intelligence computer systems composed of computer hardware, recorded computer software, downloadable computer software, and recorded semantic understanding computer application software that interacts with users and interprets, understands, and responds to user instructions for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; recorded computer speech recognition software, downloadable computer speech recognition software, and downloadable computer speech recognition application software; autonomic resolution systems composed of computer hardware, applied recorded computer software, and downloadable computer software that enable computer systems to learn from, mine, and categorize data and other inputs; recorded computer software and downloadable computer software for object oriented programming; recorded computer software, downloadable computer software, and downloadable computer application software for logic programming, database management, and word processing; recorded computer software, downloadable computer software applications, and downloadable computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computer software for allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software; downloadable computer software, and downloadable computer application software to capture, interpret, and interact with existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, reading emails and text, reading computer programs and computer applications, and communicating with other digital systems, all in the field of business and enterprise process automation; and instructional manuals, sold therewith; recorded speech recognition computer application software; cognitive intelligence computer systems composed of recorded natural language processing computer software and recorded semantic understanding computer application software for interacting with users and interpreting and understanding user instructions; autonomic resolution systems composed of applied recorded software that enables computer systems to learn from, mine, and categorize user inputs; recorded computer software applications and recorded computer software for use with desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, reading web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation

Class 042: Software as a Service ("SaaS") and cloud-computing services, namely, providing temporary use of on-line non-downloadable cognitive intelligent and artificial intelligent augmented chat platform for human and digital service desk and customer support agents, on-line non-downloadable cognitive intelligence computer software and web applications, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine, categorize data and other inputs, and learns from human interactions when automation is not possible or available; Software as a Service ("SaaS") and cloud-computing services, namely, providing temporary use of online non-downloadable software, non-downloadable computer software applications, and web-based applications for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR), and machine learning (ML) which is capable of understanding general human queries and formulating responses through a cognitive user interface which allows human users, employees, and businesses and digital artificial intelligence agents and bots to capture, organize, interpret data, trigger tasks, and formulate responses for use in the fields of human and digital service desk and customer support and business and enterprise process automation

Recorded and downloadable computer software, and recorded and downloadable computer software applications for desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, read web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation; Software as a Service ("SaaS") and cloud-computing services, namely, providing temporary use of online non-downloadable software and non-downloadable computer software applications for desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer software and computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, read web sites, emails, computer programs, computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation

Recorded and downloadable computer software, and recorded and downloadable computer software applications for desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, all for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, read web sites, emails, computer programs and computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation; Software as a Service ("SaaS") and cloud-computing services, namely, providing temporary use of online non-downloadable software and non-downloadable computer software applications for desktop computers, computer servers, network servers, computerized telephone systems, mobile phones, and handheld computers, for combining autonomic, cognitive, and conversational artificial intelligence computerized engineering technology allowing users, employees, and businesses through a cognitive user interface or through artificial intelligence agents and bots to configure computer software and computer applications to capture and interpret existing computer software and computer applications for processing a task or transaction, organizing data, manipulating data, triggering tasks and responses, read web sites, emails, computer programs, computer applications, and text, and communicating with other digital systems, all in the field of business and enterprise process automation

Class 042: Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services, all in the field of cognitive intelligence and artificial intelligence; Computer services for others, namely, software programming, design and development; Computer services, namely, remote and on-site management of computer hardware and software applications systems of others; Computer services, namely, computer system administration for others; Data automation services using proprietary software to evaluate, analyze, and collect service data; Providing a web hosting platform for end customers' computing infrastructure; Computer services, namely, remote and onsite management of the information technology systems of others; Technical support services, namely, troubleshooting and resolution of customers' computer software problems; Information technology consulting services; Consulting in the field of virtualization technologies for enterprises and businesses; Computer security consulting services; Computer technology support services, namely, help desk services; Design of computer database; Technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; Data migration services; Providing virtual computer systems and virtual computer environments through cloud computing; Design and development of web sites for third parties; Computer programming; Design, updating, and maintenance of computer software; Computer software and hardware design and consultation for others; Computer technology support services, namely, troubleshooting in the nature of diagnosing of computer hardware and computer software problems for a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR), and machine learning (ML) which is capable of understanding general human queries and formulating responses; Computer systems analysis, integration of computer systems and networks, and computer programming for others, all for use in commercial interactions over global computer networks; Computer systems analysis; Computer systems integration services; Computer technology consultancy; Consulting services in the field of design, selection, implementation, and use of computer hardware and software systems for others; Computer systems design services for others; Interconnection of computer hardware and software, namely, integration of computer systems and networks; Installation, updating, and maintenance of computer software; Computer programming for others; all of the above in the field of business relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning, and machine learning for contextual analysis and natural interaction

Computer software and computer software applications and downloadable computer software and computer software applications, namely, combining autonomic and cognitive artificial intelligence computerized engineering technology for providing management, control, information, support and answers to search queries relating to information technology, human resources, finance, business operations and business infrastructure and connected computer apparatus for automatically and autonomously responding to and resolving informational technology, human resources, finance, business operations, and business infrastructure issues and tasks; cognitive intelligence computer systems composed of computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions; speech recognition computer application software; autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; downloadable software for object oriented programming; computer application software for logic programming, database management and word processing | Software as a Service ("SaaS") and cloud-computing services, namely, non-downloadable software for combining autonomic and cognitive artificial intelligence computerized engineering Technology for providing management, control, information, support and answers to search queries relating to information technology, human resources, finance, business operations and business infrastructure and connected computer apparatus for automatically and autonomously responding to and resolving information technology, human resources, finance, business operations and business infrastructure issues and tasks; Software as a Service ("SaaS") services and cloud-computing services, namely, non-downloadable software that interacts with users and interprets and understands user instructions; Software as a Service ("SaaS") services and cloud-computing services, namely, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services, all in the field of cognitive intelligence and artificial intelligence; providing a web hosting platform for end customers' computing infrastructure; computer services, namely, remote and onsite management of the information technology systems of others; providing virtual computer systems and virtual computer environments through cloud computing

Class 042: Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services, all in the field of cognitive intelligence and artificial intelligence; Software as a service (SaaS) services, featuring software for providing autonomic and cognitive management, control, information, support and answers to search queries, all relating to IT infrastructure and connected computer apparatus, and for use in automatically and autonomously responding to and resolving IT infrastructure issues; Providing on-line non-downloadable virtual assistant software for voice recognition, natural language processing, machine learning and building artificial intelligence; Computer services for others, namely, software programming, design and development; Computer hardware design and development; Computer services, namely, remote and on-site management of computer hardware and software applications systems of others; Computer services, namely, computer system administration for others; Data automation services using proprietary software to evaluate, analyze and collect service data; Providing a web hosting platform for end customers' computing infrastructure; Computer services, namely, remote and onsite management of the information technology systems of others; Technical support services, namely, troubleshooting and resolution of customers' computer software problems; Information technology consulting services; Consulting in the field of virtualization technologies for enterprises and businesses; Computer technology support services, namely, help desk services; Technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; Data migration services; Cloud computing services, namely, providing virtual computer systems and virtual computer environments; Computer services, namely, remote and on-site management of cloud computing systems and applications for others; Providing temporary use of online non-downloadable cloud computing software for electronic storage of data and network management, computer hardware management, monitoring and reporting operational performance of computer systems, design of cloud computing software and designing cloud software architecture, and maintenance of cloud computer software; Providing virtual computer systems and virtual computer environments through cloud computing; Design and development of web sites for third parties; Computer programming; Design, updating and maintenance of computer software; Computer software design for others, and consultation services in the field of computers; Computer services, namely, technology support services, namely, troubleshooting in the nature of diagnosing of computer hardware and computer software problems for a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR) and machine learning (ML) which is capable of understanding general human queries and formulating responses; Computer systems analysis, integration of computer systems and networks, computer programming for others all for use in commercial interactions over global computer networks; Computer software and hardware operational performance testing services; Computer systems analysis; Technical research in the field of a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR) and machine learning (ML) which is capable of understanding general human queries and formulating responses; Scientific research for medical purpose in the field of cancer, neurology; Computer systems integration services; Computer consultation services; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; Computer systems design services for others; Interconnection of computer hardware and software, namely, integration of computer systems and networks; Computer software and hardware testing services, namely, testing the operational performance of computer software, computers and servers; Installation, updating and maintenance of computer software; Computer programming for others; All of the above relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction

Cognitive intelligence computer systems composed of natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; downloadable software for object oriented programming; and computer application software for logic programming, database management and word processing; computer software for converting natural language processing into machine-executable commands; computer software in the field of artificial intelligence, namely, software for building conversational systems, platforms and digital assistants using artificial intelligence; computer software for use in controlling the operation and execution of computer systems, programs, and networks; computer software for use in connecting disparate computer networks and systems, servers and storage devices; computer software for linking together computers and for enabling computing across a globally accessible network; computer software for managing hardware, software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith; all of the above relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction | Management of telephone call centers for others; customer service management consulting; business information services; business development services; data processing services and cloud-based business services, namely, business consultation services via cloud computing networks; all of the above relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction | Providing user access to data stored electronically in central files, which do not require end-user knowledge of the physical location | Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services, all in the field of cognitive intelligence and artificial intelligence; Computer services for others, namely, software programming, design and development; Computer services, namely, remote and on-site management of computer hardware and software applications systems of others; Computer services, namely, computer system administration for others; Data automation services using proprietary software to evaluate, analyze and collect service data; Providing a web hosting platform for end customers' computing infrastructure; Computer services, namely, remote and onsite management of the information technology systems of others; Technical support services, namely, troubleshooting and resolution of customers' computer software problems; Information technology consulting services; Consulting in the field of virtualization technologies for enterprises and businesses; Computer security consulting services; Computer technology support services, namely, help desk services; Design of computer database; Technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; Providing virtual computer systems and virtual computer environments through cloud computing; Computer programming; Design, updating and maintenance of computer software; Computer software design for others, and consultation services in the field of computers; Computer services, namely, technology support services, namely, troubleshooting in the nature of diagnosing of computer hardware and computer software problems for a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR) and machine learning (ML) which is capable of understanding general human queries and formulating responses; Computer systems analysis, integration of computer systems and networks, computer programming for others all for use in commercial interactions over global computer networks; Computer systems analysis; Computer systems integration services; Computer consultation services; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; Installation, updating and maintenance of computer software; Computer programming for others; all of the above relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction

Class 009: Computer hardware, computer software and computer software applications and downloadable computer software and computer software applications for providing autonomic and cognitive management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus and for automatically and autonomously responding to and resolving IT infrastructure issues for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; cognitive intelligence computer systems comprising computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems for use in providing autonomic and cognitive management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus and for automatically and autonomously responding to and resolving IT infrastructure issues for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; Downloadable software for object oriented programming for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Computer application software for logic programming, database management and word processing for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Class 042: Software as a service (SaaS) services, featuring software for providing autonomic and cognitive management, control, information, support and answers to search queries, all relating to IT infrastructure and connected computer apparatus, and for use in automatically and autonomously responding to and resolving IT infrastructure issues through use of cognitive intelligence, artificial intelligence, and virtualization; Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services through use of cognitive intelligence, artificial intelligence, and virtualization

Class 009: Computer hardware, computer software and computer software applications and downloadable computer software and computer software applications for providing autonomic and cognitive management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus and for automatically and autonomously responding to and resolving IT infrastructure issues for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; cognitive intelligence computer systems comprising computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems for use in providing autonomic and cognitive management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus and for automatically and autonomously responding to and resolving IT infrastructure issues for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; Downloadable software for object oriented programming for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Computer application software for logic programming, database management and word processing for use in the fields of cognitive intelligence, artificial intelligence, and virtualization; Class 042: Software as a service (SaaS) services, featuring software for providing autonomic and cognitive management, control, information, support and answers to search queries, all relating to IT infrastructure and connected computer apparatus, and for use in automatically and autonomously responding to and resolving IT infrastructure issues through use of cognitive intelligence, artificial intelligence, and virtualization; Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services through use of cognitive intelligence, artificial intelligence, and virtualization

Class 042: Software as a service (SaaS) services, featuring software for providing autonomic and cognitive management, control, information, support and answers to search queries, all relating to IT infrastructure and connected computer apparatus, and for use in automatically and autonomously responding to and resolving IT infrastructure issues through use of cognitive intelligence, artificial intelligence, and virtualization; Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services through use of cognitive intelligence, artificial intelligence, and virtualization

Class 035: [ Database management; business process management; management of telephone call centers for others; customer service management consulting; and business management of information technology self-storage facilities ]; Class 042: Software as a Service (SaaS) featuring software in the fields of cognitive intelligence, artificial intelligence, and virtualization for providing management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus through use of proprietary autonomic and cognitive computerized engineering technology for automatically and autonomously responding to and resolving IT infrastructure issues; providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services for others, namely, software programming, design and development in the fields of cognitive intelligence, artificial intelligence, and virtualization[ ; computer hardware design and development in the fields of cognitive intelligence, artificial intelligence, and virtualization; ] computer services, namely, remote and on-site management of computer hardware and software applications systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, computer system administration for others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; data automation services using proprietary software to evaluate, analyze and collect service data incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization[ ; providing a web hosting platform for end customers' computing infrastructure incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; ] computer services, namely, remote and onsite management of the information technology systems of others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; technical support services, namely, troubleshooting and resolution of customers' computer software problems incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; information technology consulting services in the fields of cognitive intelligence and artificial intelligence[ ; consulting in the field of virtualization technologies for enterprises and businesses incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer security consulting services using cognitive intelligence and artificial intelligence; ] computer technology support services, namely, help desk services using cognitive intelligence and artificial intelligence[ ; design of computer databases for use in the fields of cognitive intelligence and artificial intelligence; ] technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization[ ; data migration services incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; ] cloud computing services, providing virtual computer systems and virtual computer environments incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; computer services, namely, remote and on-site management of cloud computing systems and applications for others incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; cloud computing featuring software for cloud storage and network management, cloud hardware management, cloud monitoring and reporting, cloud design and architecture maintenance incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization; providing virtual computer systems and virtual computer environments through cloud computing incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization[ ; design and development of web sites for third parties incorporating, using and featuring cognitive intelligence, artificial intelligence, and virtualization ]

cognitive intelligence computer systems composed of [ computer hardware, ] natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; downloadable software for object oriented programming; and computer application software for logic programming, database management and word processing

Class 009: cognitive intelligence computer systems composed of computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; downloadable software for object oriented programming; and computer application software for logic programming, database management and word processing; Class 042: cognitive intelligence computer systems composed of computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions, speech recognition computer application software, and autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; downloadable software for object oriented programming; and computer application software for logic programming, database management and word processing

providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services, all in the field of cognitive intelligence and artificial intelligence