Software as a service (SAAS) services featuring non-downloadable software for interactively obtaining, managing and directing real-time customer, consumer and employee feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer requests and feedback in real-time; Software as a service (SAAS) services featuring non-downloadable software providing a single platform through which executives, business managers and front-line staff can communicate with customers, consumers and employees, either directly or by using a chatbot for conducting computer generated conversations, through the communication channels preferred by the customer or consumer, namely, social media applications, mobile applications, texting, email, kiosks, and web channels; Software as a service (SAAS) services featuring non-downloadable software for creating and deploying online dashboards reporting real-time customer data from customer activities, namely, customer and employee feedback, customer and employee satisfaction and customer loyalty and retention.
Class 009: Downloadable computer software for interactively obtaining, managing and directing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer requests and feedback in real-time; downloadable computer software, namely, software that provides a single platform through which executives, business managers and front-line staff can communicate with customers and consumers, either directly or by using a chatbot for conducting computer generated conversations, through the communication channels preferred by the customer or consumer, namely, social media applications, mobile applications, texting, email, kiosks, and web channels; Class 042: Software as a service (SAAS) featuring non-downloadable for interactively obtaining, managing and directing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer requests and feedback in real-time; Software as a service (SAAS) services featuring non-downloadable software providing a single platform through which executives, business managers and front-line staff can communicate with customers and consumers, either directly or by using a chatbot for conducting computer generated conversations, through the communication channels preferred by the customer or consumer, namely, social media applications, mobile applications, texting, email, kiosks, and web channels
Downloadable computer software for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time | Software as a service (SaaS) services featuring computer software in a computer network hosted environment for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time
Class 009: Downloadable computer software for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time; Class 042: Software as a service (SaaS) services featuring computer software in a computer network hosted environment for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time
Downloadable computer software for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time | Software as a service (SaaS) services featuring computer software in a computer network hosted environment for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time
Downloadable computer software for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time | Software as a service (SaaS) services featuring computer software in a computer network hosted environment for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer, consumer and employee requests and feedback in real-time
computer software, namely, for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer requests and feedback in real-time; software as a service (SaaS) namely, the provision of computer software in a computer network hosted environment for interactively obtaining, managing and directing real-time customer, consumer and employee requests and feedback through channels such as social media applications, mobile applications, texting, email, kiosks, and web channels and directing input to executives, business managers and front-line staff who can engage, act, resolve, respond and bring to closure customer requests and feedback in real-time
Class 035: Monitoring service in a computer network hosted environment for obtaining and managing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting, email and global computer and satellite networks, and directing feedback to managers and front-line staff who can respond, engage, act, and resolve customer issues in real-time for business purposes