BLANCHARD TRAINING AND DEVELOPMENT. INC.

Membership club services, namely, providing on-line information to members in the field of business management, namely, customer service, employee development, executive team development, supervisor development, business leadership development, organizational effectiveness development, organizational and individual change, human resource development, management effectiveness, management skills, and business leadership; Business administration of subscription services, namely, subscription services providing users access to downloadable and non-downloadable webcasts, live, virtual and recorded courses, online assessments, resource libraries, and community forums in the fields of customer service, employee development, executive team development, supervisor training, supervisor development, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Subscription-based professional business networking services, particularly in the fields of customer service, employee development, executive team development, supervisor training, supervisor development, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership

Downloadable mobile application containing access to courses, videos, podcasts, articles, book summaries, quizzes, learning aids, educational resources and reinforcement learning activities for users to supplement training programs in the fields of leadership development and personal effectiveness and for users to locate online events in the fields of leadership development and personal effectiveness

Class 016: Publications, namely, printed catalogs, printed guide booklets, printed participant journals, printed workbooks, printed handouts, printed instructional and teaching materials, printed facilitator guides, and printed coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Class 041: Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Educational and training services, namely, conducting classes, seminars and programs in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership

Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Educational and training services, namely, conducting classes, seminars and programs in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Prerecorded DVDs and USB cards featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Downloadable webcasts and downloadable software featuring training and instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Prerecorded DVDs and USB cards featuring instructional publications, namely, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Downloadable electronic publications, namely, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Prerecorded DVDs and USB cards featuring instructional video presentations in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Downloadable video recordings featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Publications, namely, printed catalogs, printed guide booklets, printed participant journals, printed workbooks, printed handouts, printed instructional and teaching materials, printed facilitator guides, and printed coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Business management consulting; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices, and leadership skills; "SERVANT LEADERSHIP"

"LEADERS"

Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Educational and training services, namely, conducting classes, seminars and programs in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Business management consulting; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices, and leadership skills

Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing on-line and virtual training, namely, self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership

Class 016: Publications, namely, printed catalogs, printed guide booklets, printed participant journals, printed workbooks, printed handouts, printed instructional and teaching materials, printed facilitator guides, and printed coaching guides in the fields of business management and management effectiveness; Class 041: Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of business management and management effectiveness; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of business management and management effectiveness; Educational and training services, namely, conducting classes, seminars and programs in the fields of business management and management effectiveness; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of business management and management effectiveness

Providing a website featuring non-downloadable instructional videos and webcasts featuring instruction in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Providing a website featuring non-downloadable publications, namely, catalogs, guide booklets, participant journals, workbooks, handouts, instructional and teaching materials, facilitator guides and coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Educational and training services, namely, conducting classes, seminars and programs in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; providing on-line and virtual training, namely, seminars, workshops, and self-paced instructional classes and lessons in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Publications, namely, printed catalogs, printed guide booklets, printed participant journals, printed workbooks, printed handouts, printed instructional and teaching materials, printed facilitator guides, and printed coaching guides in the fields of customer service, employee development, executive team development, supervisor training, leadership development, organizational effectiveness development, organizational and individual change, human resource development, business management, management effectiveness, management skills, and leadership; Business management consulting; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices, and leadership skills

Educational and training services, namely, conducting classes and seminars in the fields of customer service, executive team development, supervisor training, leadership development, organizational effectiveness development, human resource development, employee development, business management, management effectiveness, management skills, and leadership; Publications, namely, catalogs, workbooks, instructional books, handouts, slide guide booklets, and printed instructional materials in the fields of customer service, executive team development, supervisor training, leadership development, organizational effectiveness development, human resource development, employee development, business management, management effectiveness, management skills, and leadership; Business consultation; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices and leadership skills; "COMPANIES"

Class 016: Publications, namely, catalogs, workbooks, instructional books, handouts, slide guide booklets, and printed instructional materials in the field of management effectiveness training; Class 041: Educational services, namely, providing seminars and classes in the field of management effectiveness; providing on-line publications, namely, catalogs, workbooks, instructional books, and handouts in the field of management effectiveness training

"FOUNDATION"

Prerecorded [ audio and video tapes, ] DVDs, and CD-ROMS featuring instruction in the fields of employee development, business management and leadership; downloadable webcasts and downloadable software featuring tutorials in the fields of employee development, business management and leadership | Publications, namely, catalogs, workbooks, instructional books, handouts, slide guide booklets, and printed instructional materials in the fields of employee development, business management and leadership | Business consultation; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices and leadership skills | Educational services, namely, conducting workshops, seminars, training sessions, relating to employee development and leadership

Class 009: Pre-recorded DVDs and CDs in the field of customer relations

Prerecorded [ audio and video tapes, ] DVDs and CD-ROMS featuring instructional material in the fields of employee development, business management and leadership; downloadable webcasts and downloadable software featuring tutorials in the fields of employee development, business management and leadership | Publications, namely, [ catalogs, ] workbooks, instructional books, handouts, slide guide booklets, and printed instructional materials in the fields of business management and leadership | Business consultation; business consultation in the nature of assessing companies' needs in the fields of organizational and individual change, management practices and leadership skills

"LEADERSHIP"

Business consulting services and needs assessment in the field of organizational and individual change

Downloadable webcasts and downloadable learning sessions in the field of employee development, management, and leadership

Printed educational materials, namely, workbooks, instructional models, assessment questionnaires and scoring forms in the field of employee development, management, and leadership

Providing on-line training, namely, seminars, workshops, and self-paced instruction in the field of employee development, management, and leadership, providing classroom training, namely, seminars and workshops in the field of employee development, management and training

Class 041: education services, namely, conducting seminars and classes on leadership and management skills

Class 035: business consultation services in the field of management practices

Class 009: Audio recordings featuring information for use in business management training

Class 016: printed materials, namely printed teaching materials for use in business management training

Class 041: management training

Class 035: business consultation services in the field of management practices and business development

Class 009: Audio recordings featuring information for use in business management training; Class 016: Printed materials, namely, printed teaching materials for use in business management and business development training

Class 041: education services, namely, conducting seminars and classes on leadership, business development and management skills

"LEADERSHIP"

education services, namely conducting seminars and classes on leadership and management skills

printed materials, namely educational materials for use in business management training

Class 016: printed materials, namely, educational materials for use in business management and leadership training

educational and training books, pamphlets, notebooks and workbooks in the field of business management, leadership skills and team development

pre-recorded audio and video cassettes in the field of management training

Educational services, namely conducting seminars, classes and workshops on the use of management skills, leadership skills and team development

educational services; namely business consultation and conducting seminars classes and workshops on the use of management skills and leadership skills

educational and training books, pamphlets notebooks and workbooks in the field of business management and leadership skills

training services, namely, conducting classes and seminars in the field of business management and leadership

Training services, namely, conducting classes and seminars in the field of business management and leadership; "CENTER FOR PROFESSIONAL DEVELOPMENT"

Training services, namely, conducting classes and seminars in the field of business management and leadership; "INTERNATIONAL GROUP"

training services, namely, conducting classes and seminars in the field of business management and leadership; "LEARNING MATERIALS"

Training services, namely, conducting classes and seminars in the field of business management and leadership; "PERFORMANCE SYSTEMS"

Training services, namely, conducting classes and seminars in the field of business management and leadership; "GROUP"

Training services, namely, conducting classes and seminars in the field of business management and leadership; "SPEAKERS"

TRAINING SERVICES, NAMELY,CONDUCTING CLASSES AND SEMINARS IN THE FIELD OF BUSINESS MANAGEMENT AND LEADERSHIP; "COMPANIES"

Training services, namely, conducting classes and seminars in the field of business management and leadership; "COMPANIES"

[ Notebooks, ] notepads, [ calendars, ] posters, [ diaries, date books, blank books, address books, educational flash cards, note cards, ] printed award certificates, [ binders, books ] and workbooks regarding [ customer service, ] executive team development, supervisor training, leadership development, [ organizational effectiveness development, and human resource development, ] and printed organizational and individual assessment tests

printed materials, namely, performance assessment survey forms

publications; namely, catalogs, workbooks, instructional books, handouts, slide guide booklets, and printed materials relating to educational services in the field of management; "TRAINING & DEVELOPMENT"

publications, namely catalogs, workbooks, instructional books, handouts, slide guides, relating to educational services in the field of management

publications; namely, workbooks, instructional books, handouts, slide guide booklets, and printed materials relating to educational services in the field of management

publications; namely, workbooks, instructional books, handouts, slide guide booklets, and printed materials relating to educational services in the field of management

publications; namely, workbooks, instructional books, handouts, slide guide booklets, and printed materials relating to educational services in the field of management; "SERVICE"

publications; namely, workbooks, instructional books, handouts, slide guide booklets, and printed materials relating to educational services in the field of management

educational services; namely, conducting seminars on management skills

audio and video tapes featuring instructional material

workbooks, instructional books and printed educational materials relating to educational services in the field of management

workbooks and instructional books dealing with training preform within cooperative groups in the work environment

"SERVICE"

Class 041: educational services, namely, conducting management seminars and workshops in the field of customer relations