EGAIN CORPORATION

Class 042: Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support.

Class 042: Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support.

"INSTANT ANSWERS"; Providing temporary use of online non-downloadable computer software for communicating with customers, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

Providing business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support | Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

Providing business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support; "KNOWLEDGE MANAGEMENT"; Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

"VIRTUAL FINANCIAL COACH"

"FINANCIAL COACH"

Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer relationship management, and customer engagement

Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer relationship management, and customer engagement

Providing temporary use of online non-downloadable computer software for developing, managing and automating online communication systems in the areas of customer service, customer support, sales and marketing

Providing temporary use of on-line non-downloadable computer software for managing regulatory compliance, organizational best practices, and business processes