Platform as a service (PaaS) featuring computer software platforms and software as a service (SaaS) featuring software for managing intake reporting process flow of workplace injury incidents for worker's compensation, triage process flow for nurse triage of workplace injury incidents, proprietary triage guidelines, algorithms, and recommendations of care for workplace injuries, configurable report distribution engine, report distribution via email, API, SMS, and platform administration dashboard for system management including manage guidelines, system questions, facility services, add/edit users, user roles, customize system questions, setup configuration, hierarchy/location detail management, contact management, facility management, API integration with contact center call management platform, API integrations with risk/claims management platforms; providing temporary use of a nondownloadable progressive web application (PWA) featuring software for use with intake, triage and reporting system for processing workers compensation claims, for providing access to employee assistance programs and wellness, health, and safety benefits and tools, telephonic evaluations of industrial injuries and recommendations based thereon, COVID symptom checker, for receiving alerts, notifications, and reminders to employees, reporting attendance or absence, workplace hazards and information technology issues, for searching for medical providers and scheduling in-person and telehealth appointments, for viewing shift calendars, FMLA, holidays, company events, HR documents, and payslips, and for accessing to safety and occupational training
