PURESERVICE AS

Computer software, downloadable, for enterprise service management (ESM), specifically designed to optimize customer IT support, facilities management, HR services, and other business functions across various industries; Technological services, namely, providing software as a service (SaaS) for enterprise service management (ESM), specifically designed to optimize customer IT support, facilities management, HR services, and other business functions across various industries; consulting services for the setup and implementation of enterprise service management solutions; design and development of computer software

Class 009: Computer software for facilitating and managing service desks activities, and customer service requests; Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; Computer software for on-line electronic collaboration and open-source collaboration, namely, software for web and team collaboration, sharing, searching, retrieving, organizing, indexing and archiving of documents, none of the software including or interacting with software that monitors or controls manufacturing or industrial processes; Class 042: Technological consultation services, namely, technical support in the nature of design, implementation, integration and troubleshooting problems with computer software used for service desks, customer service, call centers and team collaboration, none of the software including or interacting with software that monitors or controls manufacturing or industrial processes