Downloadable or recorded customer relation management (CRM) software not for use in the medical area | Business management; business administration; providing office functions; advertising services; business networking in the nature of arranging of business introductions; business networking; clerical services in the nature of collecting messages, information, images and texts for business purposes; compilation and systematisation of business information into computer databases | Telecommunications access services, in particular in the field of business and private networks, or for establishing and arranging business and private contacts | Scientific and technological services, namely, research and design of customer relation management (CRM) software; industrial analysis and research services in the field of customer relation management (CRM) software; design and development of computer hardware and software; all the aforesaid services in particular in the field of business and private networks, or for establishing and arranging business and private contacts; software as a service (SAAS) services featuring software for customer relation management (CRM); web site hosting services; rental of software; hosting web site platforms on the Internet; hosting of e-commerce platforms for others on the Internet; programming of software for e-commerce platforms; electronic storage of messages, information, images and texts for business purposes
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