Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating customer/company voice, text, social media and other forms of interaction for use in determining customer perception of brands; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating solicited and unsolicited customer and prospect feedback to and about a brand or company for use in determining customer perception of brands; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating customers' solicited and unsolicited feedback for use in identifying customers' perception of a brand; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating solicited and unsolicited feedback for use in determining customers' experience with a brand
Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating customer/company voice, text, social media and other forms of interaction for use in determining customer perception of brands; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating solicited and unsolicited customer and prospect feedback to and about a brand or company for use in determining customer perception of brands; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating customers' solicited and unsolicited feedback for use in identifying customers' perception of a brand; Software as a service (SAAS) services featuring software for collecting, reviewing, and evaluating solicited and unsolicited feedback for use in determining customers' experience with a brand
Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and evaluating customer and employee interactions with the goal of improving customer and employee experience; Software as a service (SAAS) services, namely, hosting software for use by others for use in conducting and tracking customer experience analytics analysis; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and understanding customer lifecycle events; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and understanding customer churn; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and identifying causes of customer attrition; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and improving sales and marketing effectiveness; all the services expressly excluding cloud solutions, namely, storage platforms, collaboration platforms, content management platforms, secure content management platform, workflow management platform, and electronic data storage platforms
"CHURN"; Software as a service (SAAS) services featuring non-downloadable software for use in analyzing and understanding customer churn and for use in root cause identification of customer churn; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and evaluating why customers end their relationships with businesses; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and identifying causes of customer attrition
