USERVOICE, INC.

Computer services, namely, providing an interactive website featuring technology that allows users to survey, view and manage customer feedback; software as a service (SaaS) services featuring software for information management in the field of product development and product management; software as a service (SaaS) services featuring software for use in customer relationship management, namely, providing and tracking customer relationship management; software as a service (SaaS) services featuring software for surveying, eliciting, aggregating, organizing, managing and analyzing user feedback, information, and ideas on products and services; software as a service (SaaS) services featuring software that allows users to communicate with each other regarding user feedback, information, and ideas on products and services; application service provider featuring application programming interface (API) software

Class 042: Computer services, namely, providing an interactive website featuring technology that allows users to survey, view and manage customer feedback; software as a service (SaaS) services featuring software for information management in the field of product development and product management; software as a service (SaaS) services featuring software for use in customer relationship management, namely, providing and tracking customer relationship management; software as a service (SaaS) services featuring software for surveying, eliciting, aggregating, organizing, managing and analyzing user feedback, information, and ideas on products and services; software as a service (SaaS) services featuring software that allows users to communicate with each other regarding user feedback, information, and ideas on products and services; application service provider featuring application programming interface (API) software

Software in the nature of a database for non-transactional data and a search engine for database content, uploading transactional data, and exporting transactional data; database management software for use in the field of product development and product management; computer software that allow users to gather, analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments, make suggestions, provide feedback, vote on ideas and provide comments, allow people and organizations to respond to postings by others, and providing forums that allow users to provide updates to others; software development kits; Providing searchable internet databases to provide statistical analysis, identify marketing trends and patterns, and provide notifications and reports; providing searchable internet databases in the field of product management; providing an Internet website portal featuring information in the field of business product management; providing an Internet website portal featuring information in the field of product development; Software as a service (SAAS) services featuring software for information management in the field of product development and product management; software as a service (SAAS) services featuring software that allows users to analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments and for use in database management; providing temporary use of non-downloadable cloud-based software that allows people and organizations to embed widgets on websites in order to analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments; providing temporary use of non-downloadable cloud-based software that allows people and organizations to post content and respond to postings of others; providing temporary use of non-downloadable computer software that allows people and organizations to provide updates to others; application service provider (ASP), namely, hosting computer software applications for others; providing a searchable database in the field of product development

Providing on-line forums that allow people and organizations to analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments; providing on-line forums that allow people to make suggestions, provide feedback, vote on ideas and provide comments; providing on-line forums that allow people and organizations to respond to postings by others; providing on-line forums that allow people and organizations to provide updates to others | Providing temporary use of non-downloadable computer software that allows people and organizations to analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments; providing temporary use of non-downloadable computer software that allows people and organizations to embed widgets on websites in order to analyze, facilitate, aggregate and moderate suggestions, feedback, votes and comments; providing temporary use of non-downloadable computer software that allows people and organizations to post content and respond to postings of others; providing temporary use of non-downloadable computer software that allows people and organizations to provide updates to others

Software as a service (SAAS) services featuring software for text messaging; Software as a service (SAAS) services featuring software for audio and video recording; Software as a service (SAAS) services featuring software for transcribing audio and video to text; Software as a service (SAAS) services featuring software for recording, tagging, editing, copying, annotating, sharing, data mining, reviewing and analyzing audio and video content, namely, the audio and video content of or provided by the user, Software as a service (SAAS) services featuring software for providing ratings, rankings, notes and feedback on audio and video content; Hosting the digital audio and video content of others on the Internet