Class 009: Downloadable computer software for failure analysis, reliability engineering, and predictive maintenance; Downloadable computer software for analyzing system thermodynamics, entropy, and energy behavior; Downloadable computer software using artificial intelligence (AI) for predicting system and machinery degradation; Class 042: Scientific and technological services, namely, analysis of system degradation and failure behavior using thermodynamic, entropy, and energy-based metrics in the field of systems analysis; Research laboratory analysis services in the field of reliability engineering and predictive system performance; Scientific and technological services, namely, research and design in the field of reliability engineering and predictive system performance; Scientific and technological services, namely, industrial analysis and research services in the field of reliability engineering and predictive system performance; Technological consultation in the technology field of energy efficiency, system reliability, and failure prediction; Technology consultation in the field of energy efficiency, system reliability, and failure prediction; Providing online non-downloadable virtual assistant software using artificial intelligence (AI) for predicting system and machinery degradation