Downloadable computer software and computer instructional manuals, all for use in postal counter automation and processing retail postal point-of-sale transactions, for processing point-of-sale transactions over a multiple-user global computer network, for embedding, encrypting and decoding machine-readable data within graphic images, and for message-based data replication for use in distributed messaging applications; downloadable computer software for controlling self-service terminals; downloadable computer software for use in postal counter automation and processing retail postal point-of-sale transactions in relation to pick-up-drop-off networks; downloadable computer software for the analysis of business data; downloadable application software for use in postal counter automation and processing retail postal point-of-sale transactions for use on portable devices, including mobile phones | Computer software technical support services, namely, troubleshooting of computer software problem; Software as a service [SaaS] services, namely, hosting software for use by others for use in postal point-of-sale transactions, postal services, and other services provided by postal agencies or other governmental agencies, namely, the provisions of postal transactions, sending and receiving letters and parcels, customer retail transactions, sale of stamps or postal-related items, stationery products, office supplies, merchandise, collectables and other consumer goods, payment collections on behalf of 3rd parties, payments of utility bills, invoices, service subscriptions and other payments, cash-based and electronic remittances, domestic and international money transfers and other regulated remittances, retail banking services, bank account lodgements and withdrawals, account opening and closing and other retail banking services, tax and revenue services, payment of taxes and public fines and charges, licenses and permits and other local and central governments levies and contributions, welfare and benefit payments disbursements, pensions, unemployment benefits, scholarships, rent allowances and other government subsidies; Software as a service [SaaS] services, namely, providing temporary use of on-line non-downloadable software for use in postal point-of-sale transactions, postal services, and other services provided by postal agencies or other governmental agencies, namely, the provisions of postal transactions, sending and receiving letters and parcels, customer retail transactions, sale of stamps or postal-related items, stationery products, office supplies, merchandise, collectables and other consumer goods, payment collections on behalf of 3rd parties, payments of utility bills, invoices, service subscriptions and other payments, cash-based and electronic remittances, domestic and international money transfers and other regulated remittances, retail banking services, bank account lodgements and withdrawals, account opening and closing and other retail banking services, tax and revenue services, payment of taxes and public fines and charges, licenses and permits and other local and central governments levies and contributions, welfare and benefit payments disbursements, pensions, unemployment benefits, scholarships, rent allowances and other government subsidies; all of the aforesaid for use in relation to postal point-of-sale transactions, postal services, and other services provided by postal agencies or other governmental agencies