Class 009: Recorded software for automated billing, debt collection processing, sales pipeline management, contract creation and management, invoicing and payment processing; downloadable software for sales force automation, customer engagement analysis, generating sales communications and customer correspondence using artificial intelligence; downloadable customer relation management [CRM] software; downloadable data management software; downloadable enterprise content management [ECM] software; downloadable computer software for creating searchable databases for information and data.; Class 035: Customer relationship management; outsource service provider in the field of customer relationship management; collection and analysis of quality metric data for sales teams and financial departments for business purposes.; Class 042: Software as a service [SaaS] featuring software for customer relationship management [CRM], contract drafting and management, invoicing, payment processing, accounts receivable management, workflow automation, business analytics and providing AI-based sales recommendations; platform as a service [PaaS] featuring software platforms for business process automation and managing customer data, contracts and financial transactions; installation and maintenance of computer software; rental and leasing of software for business process management, database management, customer engagement tracking and revenue administration.
