PIVOTAL CORPORATION

"SMART SCALE"

COMPUTER SOFTWARE FOR TASK MANAGEMENT

COMPUTER SOFTWARE

HOSTING WEB SITES OF OTHERS ON A COMPUTER SERVER FOR A GLOBAL COMPUTER NETWORK

COMPUTER SOFTWARE AND DOWNLOADABLE COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF INTERNAL BUSINESS RELATIONSHIPS, NAMELY, INTERNAL COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK, INTERNAL CONTACT MANAGEMENT, NAMELY, STORAGE OF INTERNAL PERSONNEL INFORMATION AND ADDRESSES, CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS, RECORDING OF INTERNAL INTERACTION, MAINTENANCE OF A COMMUNICATIONS LOG, AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES, AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND INTERNAL INTERACTIONS, AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION LEADS; BUSINESS CONSULTING SERVICES; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE, SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF INTERNAL BUSINESS RELATIONSHIPS, NAMELY, INTERNAL COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK, INTERNAL CONTACT MANAGEMENT, NAMELY, STORAGE OF INTERNAL PERSONNEL INFORMATION AND ADDRESSES; CLASSIFICATION OF CONTACTS BY TYPE, SCHEDULING OF APPOINTMENTS AND TASKS, RECORDING OF INTERNAL INTERACTION, MAINTENANCE OF A COMMUNICATIONS LOG, AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES, AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND INTERNAL INTERACTIONS, AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION OF LEADS

COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF PARTNER RELATIONSHIPS, NAMELY, PARTNER COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK; PARTNER CONTACT MANAGEMENT, NAMELY, STORAGE OF PARTNER PERSONNEL INFORMATION AND ADDRESS; CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS; RECORDING OF PARTNER INTERACTION; MAINTENANCE OF A COMMUNICATIONS LOG; AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES; AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND PARTNER INTERACTIONS; AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION OF LEADS

COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF CUSTOMER AND SALES PARTNER RELATIONSHIPS, NAMELY, CUSTOMER COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK; CUSTOMER CONTACT MANAGEMENT, NAMELY, STORAGE OF CUSTOMER PERSONNEL INFORMATION AND ADDRESSES; CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS; RECORDING OF CUSTOMER INTERACTION; MAINTENANCE OF A COMMUNICATIONS LOG; AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES; AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND CUSTOMER INTERACTIONS; AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION OF LEADS; "ERELATIONSHIP"

COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF CUSTOMER AND SALES PARTNER RELATIONSHIPS, NAMELY, CUSTOMER COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK; CUSTOMER CONTACT MANAGEMENT, NAMELY, STORAGE OF CUSTOMER PERSONNEL INFORMATION AND ADDRESSES; CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS; RECORDING OF CUSTOMER INTERACTION; MAINTENANCE OF A COMMUNICATIONS LOG; AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES; AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND CUSTOMER INTERACTIONS; AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION OF LEADS; "ERELATIONSHIP"

COMPUTER SOFTWARE FOR USE IN SYNCHRONIZING, ORGANIZING, MANAGING, AND TRANSMITTING INFORMATION AND DATA BETWEEN A MASTER AND SUBSET DATABASES AND RELATED BOOKS AND MANUALS SOLD TOGETHER AS A UNIT

computer software for use in the total management of customer relationships, namely, customer communications by facsimiles, telephones, E-mail and the global computer network; customer contact management, namely, storage of customer personnel information and addresses; classification of contacts by type; scheduling of appointments and tasks; recording of customer interaction; maintenance of a communications log; automatic generation of follow-up activities; automatic notification of important events and customer interactions; sales management, namely, qualification and distribution of leads; conducting of telemarketing campaigns, trade shows, seminars and direct-mail campaigns; organization of team selling, namely, assigning sales opportunities to teams; assigning tasks to team members; tracking sales results; generation of repair of warranty work orders and maintaining special handling notes for customers; product or service order and invoice management, namely, maintenance of product lists and price lists; cataloging of parts and products; generating and sending order confirmation; tracking status of orders; printing of invoices; generation of sales graphs; and sale forecasting; time and expense administration, namely, tracking of billable time and expenses; calculation of billable fees; generation of reports on expenses; human resource management, namely, storage of employee personnel and work histories; tracking of vacation and sick days; maintenance of sales quota and commission sales information; tracking of employee reviews; and maintaining of employee benefit plans; word processing; inventory management; and accounting

computer software for use in the total management of customer relationships, namely, customer communications by facsimiles, telephone, E-mail and the global computer network; customer contact management, namely, storage of customer personnel information and addresses; classification of contacts by type; scheduling of appointments and tasks; recording of customer interaction; maintenance of a communications log; automatic generation of follow-up activities; automatic notification of important events and customer interactions; sales management, namely, qualification and distribution of leads; conducting of telemarketing campaigns, trade shows, seminars and direct-mail campaigns; organization of team selling, namely, assigning sales opportunities to teams; assigning tasks to team members; tracking sales results; generation of repair and warranty work orders and maintaining special handling notes for customers; product or service order and invoice management, namely, maintenance of product lists and price lists; cataloging of parts and products; generating and sending order confirmation; tracking status of orders; printing of invoices; generation of sales graphs; and sale forecasting; time and expense administration, namely, tracking of billable time and expenses; calculation of billable fees; generation of reports on expenses; human resource management, namely, storage of employee personnel and work histories; tracking of vacation and sick days; maintenance of sales quota and commission sales information; tracking of employee reviews; and maintaining of employee benefit plans; word processing; inventory management; and accounting

"BAND"