SAPIENT CORPORATION logo

SAPIENT CORPORATION

89 Marks
Corp.
First Filed:Sep 26, 1994Latest Filed:Nov 17, 2017Address:Boston, MA 02109, US

Portfolio Overview

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2

Top Classes

Class 35
Advertising, Business Services & Retail
45(51%)
Class 42
Software, IT Services & Scientific Research
38(43%)
Class 9
Electronics, Software & Scientific Equipment
12(13%)

TTAB Proceedings

Total Proceedings
4
As Plaintiff
3(75%)
As Defendant
1(25%)

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Trademark Activity Timeline(1994 – 2019)

Trademark Portfolio

91 results

(current & previous marks)

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Filed
Registered
Last Activity
LITTLE BY LITTLE
LITTLE BY LITTLE
Service Mark
Word
CANCELLED
Owner:
Serial:87688726
Filed:Nov 17, 2017
Classes:35
Registration:5880645
Registered:Oct 8, 2019
Goods & Services
Promoting public awareness of charitable services addressing sustainable development and world hunger
THE MAKERS LAB
THE MAKERS LAB
Service Mark
Word
CANCELLED
Owner:
Serial:87476520
Filed:Jun 6, 2017
Classes:35
Registration:5471200
Registered:May 15, 2018
Goods & Services
"LAB"
HEYMAP
HEYMAP
Trademark
Word
CANCELLED
Owner:
Serial:87441183
Filed:May 8, 2017
Classes:9
Registration:5306716
Registered:Oct 10, 2017
SAPIENTRAZORFISH
SAPIENTRAZORFISH
Service Mark
Word
CANCELLED
Owner:
Serial:87377256
Filed:Mar 20, 2017
Classes:35
Registration:5327390
Registered:Nov 7, 2017
BUSINESS_REIMAGINED
BUSINESS_REIMAGINED
Service Mark
Word
CANCELLED
Owner:
Serial:87366356
Filed:Mar 10, 2017
Classes:35
Registration:5424952
Registered:Mar 13, 2018
REIMAGINED IN A CONNECTED WORLD
REIMAGINED IN A CONNECTED WORLD
Service Mark
Word
ABANDONED
Owner:
Serial:87366364
Filed:Mar 10, 2017
Classes:35
REIMAGINED THROUGH RADICAL CUSTOMER CENTRICITY
REIMAGINED THROUGH RADICAL CUSTOMER CENTRICITY
Service Mark
Word
ABANDONED
Owner:
Serial:87366373
Filed:Mar 10, 2017
Classes:35
SAPIENT INSIDE
SAPIENT INSIDE
Service Mark
Combined
CANCELLED
Owner:
Serial:79197091
Filed:Jul 29, 2016
Classes:35, 42
Registration:5742042
Registered:May 7, 2019
Goods & Services
Management of digital content in the field of communication and marketing services; advice regarding business organization and management; assistance services in business strategy | Engineering services in processing and analysis of computer data in the field of communication and marketing services; computer systems analysis, namely, analysis and management of computer data and systems in the field of communication and marketing services; information relating to computer technology and programming via websites in the field of communication and marketing services; creation and maintenance of websites for others; electronic data storage * for marketing purposes * ; consultancy relating to design and development of computers; website design consultancy, namely, advice aimed at optimizing website consulting; information technology consulting services in the nature of information technology advice * with respect to marketing * ; computer-aided design services of advertising and promotional materials; advice and development of computers, software and websites for others; quality control for others * with respect to marketing * ; [ design of computer systems and websites intended for online business ] * all the aforesaid services are provided for customers by consultancy marketing enterprises for business strategy, marketing and digital purposes *
SAPIENT GLOBAL MARKETS
SAPIENT GLOBAL MARKETS
Service Mark
Word
CANCELLED
Owner:
Serial:86694176
Filed:Jul 15, 2015
Classes:35
Registration:5061976
Registered:Oct 18, 2016
Goods & Services
"GLOBAL MARKETS"
SAPIENT GOVERNMENT SERVICES
SAPIENT GOVERNMENT SERVICES
Service Mark
Word
REGISTERED
Owner:
Serial:86694201
Filed:Jul 15, 2015
Classes:35, 42
Registration:5061977
Registered:Oct 18, 2016
Goods & Services
Class 035: Advertising and marketing services for others, including government agencies and non-profit organizations; business management consulting services and business strategy consulting services; development of marketing strategies and concepts; market analysis and research services; providing business consulting services in the field of enterprise architecture,and solutions design and operations; Class 042: Computer consultation services for others, including government agencies and non-profit organizations; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services; technical consulting in the field of computer-based information systems for businesses and software components of the systems, namely, user experience interfaces, application interfaces, electronic messaging systems, software applications, databases, and analytical dashboards; technical support services, namely, technical advice related to the design and implementation of and corrective responses for computer-based information system components, namely, software and content management software; technical support services, namely, troubleshooting of computer hardware and software problems; providing technology advice and information in the field of computers to enterprise service, intranet, Internet, and cloud computing network users by means of mobile, web and digital signage; computer security consultancy
SAPIENT CONSULTING
SAPIENT CONSULTING
Service Mark
Word
CANCELLED
Owner:
Serial:86664292
Filed:Jun 16, 2015
Classes:35
Registration:5200574
Registered:May 9, 2017
Goods & Services
"CONSULTING"
SAPIENT CMRS
SAPIENT CMRS
Trademark
Word
CANCELLED
Owner:
Serial:86591793
Filed:Apr 9, 2015
Classes:9
Registration:5004410
Registered:Jul 19, 2016
THE COMMUNITY
THE COMMUNITY
Service Mark
Word
REGISTERED
Owner:
Serial:86536000
Filed:Feb 16, 2015
Classes:35
Registration:5005842
Registered:Jul 26, 2016
Goods & Services
Advertising and marketing services
DELIVERING COMMERCE EVERYWHERE
DELIVERING COMMERCE EVERYWHERE
Service Mark
Word
CANCELLED
Owner:
Serial:86279171
Filed:May 12, 2014
Classes:35
Registration:4771455
Registered:Jul 14, 2015
DROPCAST
DROPCAST
Trademark
Combined
ABANDONED
Owner:
Serial:86201634
Filed:Feb 24, 2014
Classes:9
DROPCAST
DROPCAST
Trademark
Combined
ABANDONED
Owner:
Serial:86201622
Filed:Feb 24, 2014
Classes:9
DROPCAST
DROPCAST
Trademark
Word
ABANDONED
Owner:
Serial:86145813
Filed:Dec 17, 2013
Classes:9
LA COMUNIDAD
LA COMUNIDAD
Service Mark
Word
CANCELLED
Owner:
Serial:86125549
Filed:Nov 21, 2013
Classes:35
Registration:4567561
Registered:Jul 15, 2014
MOMENTS IN PLACE
MOMENTS IN PLACE
Trademark
Word
ABANDONED
Owner:
Serial:86121761
Filed:Nov 18, 2013
Classes:9
SAPIENT ENGAGEDSHOPPER
SAPIENT ENGAGEDSHOPPER
Service Mark
Word
ABANDONED
Owner:
Serial:86095487
Filed:Oct 18, 2013
Classes:42
FLUENT
FLUENT
Service Mark
Combined
CANCELLED
Owner:
Serial:86080302
Filed:Oct 1, 2013
Classes:42
Registration:4529404
Registered:May 13, 2014
FLUENT
FLUENT
Trademark
Word
CANCELLED
Owner:
Serial:86080299
Filed:Oct 1, 2013
Classes:9
Registration:4786479
Registered:Aug 4, 2015
FLUENT
FLUENT
Trademark
Combined
CANCELLED
Owner:
Serial:86080297
Filed:Oct 1, 2013
Classes:9
Registration:4786478
Registered:Aug 4, 2015
SAPIENT COMMERCENOW
SAPIENT COMMERCENOW
Service Mark
Word
CANCELLED
Owner:
Serial:85959758
Filed:Jun 14, 2013
Classes:42
Registration:4549114
Registered:Jun 10, 2014
STORYSCAPING
STORYSCAPING
Service Mark
Word
CANCELLED
Owner:
Serial:85924422
Filed:May 6, 2013
Classes:35
Registration:4487541
Registered:Feb 25, 2014
SAPIENT ENGAGEDGUEST
SAPIENT ENGAGEDGUEST
Service Mark
Word
ABANDONED
Owner:
Serial:85844871
Filed:Feb 8, 2013
Classes:42
SAPIENTNITRO READYCOMMERCE
SAPIENTNITRO READYCOMMERCE
Service Mark
Word
ABANDONED
Owner:
Serial:85817959
Filed:Jan 8, 2013
Classes:42
SAPIENT READYCOMMERCE
SAPIENT READYCOMMERCE
Service Mark
Word
ABANDONED
Owner:
Serial:85817949
Filed:Jan 8, 2013
Classes:42
SAPIENT ENGAGEDFAN
SAPIENT ENGAGEDFAN
Service Mark
Word
CANCELLED
Owner:
Serial:85771609
Filed:Nov 5, 2012
Classes:42
Registration:4423041
Registered:Oct 22, 2013
SAPIENT ENGAGEDNOW
SAPIENT ENGAGEDNOW
Service Mark
Word
CANCELLED
Owner:
Serial:85771246
Filed:Nov 5, 2012
Classes:42
Registration:4423038
Registered:Oct 22, 2013
SAPIENT ENGAGEDTRAVELER
SAPIENT ENGAGEDTRAVELER
Service Mark
Word
CANCELLED
Owner:
Serial:85771598
Filed:Nov 5, 2012
Classes:42
Registration:4423040
Registered:Oct 22, 2013
SAPIENTNITRO THIRTYSIX
SAPIENTNITRO THIRTYSIX
Service Mark
Word
CANCELLED
Owner:
Serial:85730733
Filed:Sep 17, 2012
Classes:35
Registration:4377719
Registered:Jul 30, 2013
SAPIENTNITRO THIRTYSIX PRIME
SAPIENTNITRO THIRTYSIX PRIME
Service Mark
Word
CANCELLED
Owner:
Serial:85730761
Filed:Sep 17, 2012
Classes:35
Registration:4377720
Registered:Jul 30, 2013
SAPIENTNITRO ENGAGEDFAN
SAPIENTNITRO ENGAGEDFAN
Service Mark
Word
ABANDONED
Owner:
Serial:85693305
Filed:Aug 2, 2012
Classes:42
SAPIENTNITRO ENGAGEDGUEST
SAPIENTNITRO ENGAGEDGUEST
Service Mark
Word
ABANDONED
Owner:
Serial:85693297
Filed:Aug 2, 2012
Classes:42
SAPIENTNITRO ENGAGEDNOW
SAPIENTNITRO ENGAGEDNOW
Service Mark
Word
ABANDONED
Owner:
Serial:85693303
Filed:Aug 2, 2012
Classes:42
SAPIENTNITRO ENGAGEDTRAVELER
SAPIENTNITRO ENGAGEDTRAVELER
Service Mark
Word
ABANDONED
Owner:
Serial:85693291
Filed:Aug 2, 2012
Classes:42
GOHOW
GOHOW
Trademark
Word
CANCELLED
Owner:
Serial:85013827
Filed:Apr 14, 2010
Classes:9
Registration:4126045
Registered:Apr 10, 2012
77856337
77856337
Service Mark
Design
CANCELLED
Owner:
Serial:77856337
Filed:Oct 23, 2009
Classes:35
Registration:3802980
Registered:Jun 15, 2010
SAPIENTNITRO
SAPIENTNITRO
Service Mark
Word
CANCELLED
Owner:
Serial:77856326
Filed:Oct 23, 2009
Classes:35
Registration:3802977
Registered:Jun 15, 2010
RAZORFISH
RAZORFISH
Service Mark
Word
REGISTERED
Owner:
Serial:77685829
Filed:Mar 6, 2009
Classes:35
Registration:3685849
Registered:Sep 22, 2009
Goods & Services
advertising and promotion services and related consulting; advertising services, namely, creating corporate and brand identity for others; business marketing consulting services; design of advertising materials for others; business management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions
SCIMITAR
SCIMITAR
Trademark
Word
CANCELLED
Owner:
Serial:77450425
Filed:Apr 17, 2008
Classes:9
Registration:3828805
Registered:Aug 3, 2010
RESULTSPACE
RESULTSPACE
Service Mark
Word
CANCELLED
Owner:
Serial:77299926
Filed:Oct 9, 2007
Classes:42
Registration:3747276
Registered:Feb 9, 2010
THE HUMAN SIDE OF BUSINESS
THE HUMAN SIDE OF BUSINESS
Service Mark
Word
ABANDONED
Owner:
Serial:77230206
Filed:Jul 16, 2007
Classes:35
BUSINESS BY DESIGN
BUSINESS BY DESIGN
Service Mark
Word
ABANDONED
Owner:
Serial:77111751
Filed:Feb 20, 2007
Classes:35
AGILE TRANSFORMATION MODEL A SINGLE N-DAY CYCLE
AGILE TRANSFORMATION MODEL A SINGLE N-DAY CYCLE
Service Mark
Combined
ABANDONED
Owner:
Serial:78804191
Filed:Feb 1, 2006
Classes:35
ADOPTION MANAGEMENT
ADOPTION MANAGEMENT
Service Mark
Word
ABANDONED
Owner:
Serial:78167446
Filed:Sep 24, 2002
Classes:42
Goods & Services
Class 042: computer consultation services; information technology consultation services; computer consultation services relating to user adoption of technology solutions; custom computer software design, development, support and maintenance services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
ADOPTION MANAGEMENT
ADOPTION MANAGEMENT
Service Mark
Word
ABANDONED
Owner:
Serial:78167451
Filed:Sep 24, 2002
Classes:35
Goods & Services
Class 035: business management consulting and business strategy consulting services
BRAND NEW THINKING
BRAND NEW THINKING
Service Mark
Word
CANCELLED
Owner:
Serial:76428862
Filed:Jul 5, 2002
Classes:35
Registration:3014381
Registered:Nov 15, 2005
Goods & Services
Full service advertising, namely, providing the creation and placement of advertisements for others, marketing, namely, providing marketing plans for others, branding, namely, creating corporate and brand identity for others and public relations firms; "BRAND"
MAKING TECHNOLOGY MATTER
MAKING TECHNOLOGY MATTER
Service Mark
Word
CANCELLED
Owner:
Serial:78132133
Filed:May 30, 2002
Classes:42
Registration:2815757
Registered:Feb 17, 2004
Goods & Services
Class 042: computer consultation services; information technology consultation services; custom computer software design, development, support and maintenance services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
MAKING TECHNOLOGY MATTER
MAKING TECHNOLOGY MATTER
Service Mark
Word
CANCELLED
Owner:
Serial:78132136
Filed:May 30, 2002
Classes:35
Registration:2818376
Registered:Feb 24, 2004
Goods & Services
Class 035: business management consulting services and business strategy consulting services
BRIDGETRACK
BRIDGETRACK
Service Mark
Word
REGISTERED
Owner:
Serial:76304619
Filed:Aug 24, 2001
Classes:42
Registration:2651606
Registered:Nov 19, 2002
Goods & Services
Providing temporary use of online, non-downloadable computer software for tracking prospects and managing the performance of online advertising programs
SAPIENT
SAPIENT
Service Mark
Word
REGISTERED
Owner:
Serial:76245268
Filed:Apr 23, 2001
Classes:35
Registration:2638720
Registered:Oct 22, 2002
Goods & Services
Business management consulting services and business strategy consulting services
SAPIENT
SAPIENT
Service Mark
Word
REGISTERED
Owner:
Serial:76245270
Filed:Apr 23, 2001
Classes:42
Registration:2555676
Registered:Apr 2, 2002
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
RAZORFISH
RAZORFISH
Service Mark
Stylized
CANCELLED
Owner:
Serial:76167799
Filed:Nov 17, 2000
Classes:35
Registration:2610555
Registered:Aug 20, 2002
OFFSPRING PARTNERS
OFFSPRING PARTNERS
Service Mark
Word
ABANDONED
Owner:
Serial:76057733
Filed:May 25, 2000
Classes:35
Goods & Services
"PARTNERS"
AVENUE A
AVENUE A
Service Mark
Word
CANCELLED
Owner:
Serial:75848802
Filed:Nov 15, 1999
Classes:35
Registration:2636089
Registered:Oct 15, 2002
Goods & Services
BUSINESS AND ADVERTISING SERVICES, NAMELY, MEDIA PLANNING AND MEDIA BUYING FOR OTHERS, AND CONDUCTING MARKETING RESEARCH AND ANALYSIS; DISSEMINATION OF ADVERTISING FOR OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK; CONSULTING SERVICES IN THE FIELD OF ADVERTISING
COMMUNITIES THAT WORK
COMMUNITIES THAT WORK
Service Mark
Word
CANCELLED
Owner:
Serial:75843300
Filed:Nov 8, 1999
Classes:42
Registration:2502898
Registered:Oct 30, 2001
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
COMMUNITIES THAT WORK
COMMUNITIES THAT WORK
Service Mark
Word
CANCELLED
Owner:
Serial:75843152
Filed:Nov 8, 1999
Classes:35
Registration:2502896
Registered:Oct 30, 2001
Goods & Services
business consultation services
DIGITAL BUSINESS CREATIONS
DIGITAL BUSINESS CREATIONS
Service Mark
Word
ABANDONED
Owner:
Serial:75843327
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services; "DIGITAL BUSINESS"
DIGITAL BUSINESS CREATIONS
DIGITAL BUSINESS CREATIONS
Service Mark
Word
ABANDONED
Owner:
Serial:75843368
Filed:Nov 8, 1999
Classes:42
Goods & Services
"DIGITAL BUSINESS"; computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
DIGITAL BUSINESS CREATORS
DIGITAL BUSINESS CREATORS
Service Mark
Word
ABANDONED
Owner:
Serial:75843174
Filed:Nov 8, 1999
Classes:42
Goods & Services
"DIGITAL BUSINESS"; computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
DIGITAL BUSINESS CREATORS
DIGITAL BUSINESS CREATORS
Service Mark
Word
ABANDONED
Owner:
Serial:75842777
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services; "DIGITAL BUSINESS"
EXPERIENCE FRAMEWORK
EXPERIENCE FRAMEWORK
Service Mark
Word
ABANDONED
Owner:
Serial:75843016
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services
EXPERIENCE FRAMEWORK
EXPERIENCE FRAMEWORK
Service Mark
Word
ABANDONED
Owner:
Serial:75843465
Filed:Nov 8, 1999
Classes:42
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
EXPERIENCE MODELER
EXPERIENCE MODELER
Service Mark
Word
ABANDONED
Owner:
Serial:75843145
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services
EXPERIENCE MODELER
EXPERIENCE MODELER
Service Mark
Word
ABANDONED
Owner:
Serial:75843170
Filed:Nov 8, 1999
Classes:42
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
EXPERIENCE MODELING
EXPERIENCE MODELING
Service Mark
Word
ABANDONED
Owner:
Serial:75843457
Filed:Nov 8, 1999
Classes:42
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
EXPERIENCE MODELING
EXPERIENCE MODELING
Service Mark
Word
ABANDONED
Owner:
Serial:75843369
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services
POWERED BY SAPIENT
POWERED BY SAPIENT
Service Mark
Word
ABANDONED
Owner:
Serial:75843969
Filed:Nov 8, 1999
Classes:42
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
POWERED BY SAPIENT
POWERED BY SAPIENT
Service Mark
Word
ABANDONED
Owner:
Serial:75843167
Filed:Nov 8, 1999
Classes:35
Goods & Services
business consultation services
ARCHITECTS FOR THE NEW ECONOMY
ARCHITECTS FOR THE NEW ECONOMY
Service Mark
Word
CANCELLED
Owner:
Serial:75738983
Filed:Jun 29, 1999
Classes:42
Registration:2336245
Registered:Mar 28, 2000
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
ARCHITECTS FOR THE NEW ECONOMY
ARCHITECTS FOR THE NEW ECONOMY
Service Mark
Word
CANCELLED
Owner:
Serial:75754057
Filed:Jun 29, 1999
Classes:35
Registration:2336354
Registered:Mar 28, 2000
Goods & Services
business consultation services
75726439
75726439
Service Mark
Design
CANCELLED
Owner:
Serial:75726439
Filed:Jun 10, 1999
Classes:35
Registration:2472788
Registered:Jul 31, 2001
Goods & Services
business consultation services
75726442
75726442
Service Mark
Design
CANCELLED
Owner:
Serial:75726442
Filed:Jun 10, 1999
Classes:42
Registration:2377273
Registered:Aug 15, 2000
Goods & Services
computer consultation services; custom computer software design and development services for others; website design and development services for others; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs services
DIGITAL RELATIONSHIP MANAGEMENT
DIGITAL RELATIONSHIP MANAGEMENT
Service Mark
Word
ABANDONED
Owner:
Serial:75631951
Filed:Feb 3, 1999
Classes:35
Goods & Services
business consulting services, namely advising companies on enhancing interactions with its partners, customers, vendors and associated organizations through the use of local, national and global information networks and interactive technologies; "RELATIONSHIP MANAGEMENT"
SAPIENT
SAPIENT
Service Mark
Combined
ABANDONED
Owner:
Serial:75455221
Filed:Mar 23, 1998
Classes:35, 42
Goods & Services
business consultation services
SAPIENT FINANCIAL SERVICES
SAPIENT FINANCIAL SERVICES
Service Mark
Word
ABANDONED
Owner:
Serial:75454466
Filed:Mar 23, 1998
Classes:35, 42
Goods & Services
business consultation services; "FINANCIAL SERVICES"; computer consultation services; custom computer software design and development services for others; website design and development services for others; computer support services; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs
SAPIENT FINANCIAL SOLUTIONS
SAPIENT FINANCIAL SOLUTIONS
Service Mark
Word
ABANDONED
Owner:
Serial:75454467
Filed:Mar 23, 1998
Classes:35, 42
Goods & Services
business consultation services; "FINANCIAL SOLUTIONS"; computer consultation services; custom computer software design and development services for others; website design and development services for others; computer support services; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs
UNLOCKING THE BUSINESS VALUE OF INFORMATION TECHNOLOGY
UNLOCKING THE BUSINESS VALUE OF INFORMATION TECHNOLOGY
Service Mark
Word
ABANDONED
Owner:
Serial:75454471
Filed:Mar 23, 1998
Classes:35, 42
Goods & Services
business consultation services; computer consultation services; custom computer software design and development services for others; website design and development services for others; computer support services; providing consultation on the use, integration and operation of computer software programs and the updating of computer software programs