Description: Educational services, namely, conducting seminars, workshops, conferences, training courses in the field of human resources management; Computer software for use in the field of human resources for business management, business planning, business assessment, personnel management, performance management and quality control; computer software provided on-line and used in the field of human resources for business management, business planning, business assessment, personnel management, performance management and quality control; downloadable electronic publications in the nature of books, magazines, newsletters, periodicals, manuals, brochures, charts, diagrams, spreadsheets, reports, written articles in the field of human resources management; CD-ROMS featuring information in the field of human resources management; pre-recorded discs and tapes featuring information in the field of human resources management; pre-recorded video audio tapes featuring information in the field of human resources; Printed publications, namely, books, magazines, newsletters, periodicals, manuals, brochures, charts, diagrams, spreadsheets, reports, written articles in the field of human resources management; instructional and teaching materials, namely, books, handbooks, manuals, charts, diagrams, spreadsheets, brochures, reports, written articles, newsletters, periodicals in the field of human resources management; Consultation services and business research services in the field of human resources management