Description: Software as a service (SAAS) services featuring non-downloadable software for use by education administrators, faculty, students, prospective students, alumni, donors, vendors, administrators of other learning institutions and nonprofit institutions featuring generative AI, conversational AI for machine learning, customer relationship management (CRM), student relationship management (SRM), record management, individual and mass communication via internal product messaging, web and mobile chat, email, text message, virtual meetings, phone calls, and push notification, marketing automation, namely, campaigns and journeys, appointment setting and calendar management, service management, caseload management, task management, interaction management, document management, early alerting, providing access to user portals for students, prospective students, parents, faculty, members of the public, and administrators, providing managed data infrastructure, namely, data ingestion, data lakes, data lakehouses, and data warehouses, data transformation, data intelligence, and data visualization tooling enabling advanced analytics presentable in reports and dashboard.
