Description: Class 9: Computer software and computer programs for use with managing telecommunications systems; computer software and computer programs for use in facilitating/controlling/managing interface with Call Centres and Contact Centres; computer software and computer programs for use with Unified Communications, Business Intelligence and Reporting software; computer software and computer programs for use with Telephone Call Accounting and Reporting, Telephone Budgeting Software; computer software and computer programs for use in facilitating/controlling/managing interface with telephone directories; Queue Management Software; computer software and computer programs for use in facilitating/controlling/managing interface with Tele-Marketing systems; computer software and computer programs for use in facilitating/controlling/managing interface with Voice Recording Systems; computer software and computer programs for use in facilitating/controlling/managing interface with Operator Front Desk Consoles; computer software and computer programs for use with Voice Recognition, text to Speech Systems, Video Conferencing, Audio Conferencing; computer software and computer programs for use in facilitating/controlling/managing interface with Integrated Voice Response (IVR) systems; computer software and computer programs for use in facilitating/controlling/managing interface with call flow management systems; computer software and computer programs for use in facilitating/controlling/managing interface with CTI (computer telephone integration) software; computer software and computer programs for use in facilitating/controlling/managing interface with SMS Systems; computer software and computer programs for use in facilitating/controlling/managing interface with Web Chat Systems and Instant message Systems; computer software and computer programs for use in facilitating/controlling/managing interface with Software Collaboration Systems and Social Media Networking Systems; computer software and computer programs for use with Database Management; computer software and computer programs for use in facilitating/controlling/managing interface with Apparatus for connection to telephone systems and Apparatus for connection to VOIP systems; Apparatus to act as telephone and or multi-media messaging systems; computer hardware; [ blank magnetic computer tapes; ] electrical and electronic apparatus and instruments for use in connecting computer hardware to telecommunication systems, multi-media messaging systems, telephone systems, VOIP systems; electrical and electronic apparatus and instruments to act as telephone and/or multi-media messaging systems; Automatic telephone dialers; Automatic telephone exchange apparatus; telephony and voip apparatus; computer telephony voice boards and apparatus; voice recording adaptors, apparatus and collection devices; telephony data collection apparatus; audio and video conference devices and apparatus; voice recognition and text to speech devices and apparatus; voice announcement apparatus
Class 35: [ Distributorships in the field of computer software; ] on-line wholesale and retail store services featuring computer software; [ wholesale and retail store services featuring computer software; wholesale stores featuring computer software; retail computer software stores; retail store services featuring computer software; retail store and ] on-line retail store services featuring computer software
Class 42: Computer software development; computer software development in the field of open database and directory services for data and telecommunication service analysis, reporting and billing; technical support services, namely, troubleshooting of computer software problems
