ELEVEO A.S.

Description: Class 35: Outsource service provider in the field of business analytics; Providing business intelligence services; Information and data compiling and analyzing relating to business management
Class 42: Software as a service (SAAS) services featuring software using artificial intelligence (AI) for recording, storing, searching and retrieving telephone calls, analyzing calls utilizing speech recognition, evaluating, analyzing, and reporting of call-center employee and business performance data, monitoring and managing human and automated agent performance in contact centers, processing application programming interface (API) data for business analytics, and improving contact center workflow efficiency; Providing online non-downloadable computer software platforms for recording, storing, searching and retrieving telephone calls, analyzing calls utilizing speech recognition, evaluating, analyzing, and reporting of call-center employee and business performance data, monitoring and managing human and automated agent performance in contact centers, processing application programming interface (API) data for business analytics, and improving contact center workflow efficiency; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for business analytics

Description: Providing temporary use of non-downloadable server-based software for recording telephone calls, storing recorded calls, searching and retrieving recorded calls; Providing temporary use of non-downloadable server-based software for analyzing telephone calls utilizing speech recognition; Providing temporary use of non-downloadable server-based software for analyzing and reviewing quality of customer service provided on telephone calls; Providing temporary use of non-downloadable server-based software for evaluation of call-center employee performance; Providing on-line non-downloadable software for recording telephone calls, storing recorded calls, searching and retrieving recorded calls; Providing on-line non-downloadable software for analyzing telephone calls utilizing speech recognition; Providing on-line non-downloadable software for analyzing and reviewing quality of customer service provided on telephone calls; Providing on-line non-downloadable software for evaluation of call-center employee performance