Description: Technical support, namely, troubleshooting in the repair and maintenance of telephones, mobile phones, televisions, dvd players, video equipment, cameras, coffee makers and consumer goods; technical support services, namely, troubleshooting in the nature of the repair of computer hardware; consulting in the field of the repair of computer hardware; Social media monitoring services, namely, monitoring social media for customer-specified topics, gathering relevant content on those topics, and providing documentation and analysis of that media content to others for business purposes; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes; customer services, namely, responding to customer inquiries in the fields of product/service sales, billing, product/service information, product repair and product replacement via telephone, internet, online chat rooms, e-mail and SMS for others; business process outsourcing services in the fields of retail sales of the products and services of others, supply and equipment purchasing, and back office services in the nature of human resources management, payroll preparation and accounting; operation of call centers for others; management and operation of telephone call centers for others; customer service management for others; "GLOBAL"; Technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems
