Description: Class 9: Computer software, namely, computer software for managing and measuring marketing messages across customer touch points; computer software for managing and measuring paper-based marketing messages; computer software for managing and measuring electronic document marketing messages; computer software for managing and measuring email marketing messages; computer software for managing and measuring web-based messages; computer software for managing and measuring voice messages, such as voice messages originating from call centers; electronic publications, namely, electronic pamphlets, brochures and manuals featuring computer software for managing and measuring marketing messages across customer touch points, paper-based marketing messages, electronic document marketing messages, email marketing messages, web-based messages, and voice messages, such as voice messages originating from call centers all for use with the aforementioned goods provided on electronic media enclosed with the wares
Class 42: Computer, consulting, support and programming services, namely, software programming and customization, architecture, design, engineering, programming, quality assurance, testing and support of implemented messaging software and related software applications; computer consultation services in the field of messaging architecture, design, installation, implementation, configuration, integration and operation
