Description: Downloadable software featuring artificial intelligence and machine learning, namely, a virtual assistant software for voice recognition and user interface, dialog management, natural language processing, text-to-speech conversion, speech synthesis, voice and data virtual customer service chat communications; Downloadable computer chatbot software for use in simulating conversations and replying to questions from online bank users related to banking information; downloadable software in the nature of a mobile application for providing banking services featuring a virtual assistant in the nature of an AI chatbot for prompting and responding to customer support inquiries; Downloadable software in the nature of a mobile application for banking, namely, for conducting money transfers, managing financial investments, accessing account balances and transaction history, featuring a virtual assistant in the nature of an AI chatbot for prompting and responding to customer support inquiries; Downloadable software featuring a virtual assistant for hosting conversations with a consumer to provide banking services; Downloadable computer software that allows a chatbot character to interact directly with clients through natural language processing for simulating conversations in the fields of personal finance, wealth management, investment, and banking; Downloadable computer software for conducting bank account transactions; Downloadable computer software for financial account management, financial information management, and customer support services in the nature of routing customer support inquiries and customer service virtual or telephone voice calls; Financial services, namely, banking; Providing online banking services via downloadable virtual assistant software for conducting money transfers, managing financial investments, accessing bank account balances and transaction history; Online banking services accessible by means of downloadable mobile applications; Online banking services; Providing financial information via a website by means of a chatbot; Providing temporary use of online, non-downloadable computer chatbot software for use in simulating conversations and replying to questions from online bank users related to banking information; Providing temporary use of online, non-downloadable computer chatbot software for use in connection with banking services, namely, software that enables users to be directed to appropriate service providers in a bank, access account information, and facilitate completion of transactions; Providing online non-downloadable software that allows a chatbot character to interact directly with banking customers through natural language processing for providing financial services in the nature of banking; Software as a service (SaaS) featuring software for AI customer service and customer support services in the nature of prompting, answering, and routing customer support inquiries, and call center services in the nature of routing customer service calls; Virtual assistant services, namely providing online non-downloadable artificial intelligence software to act as a virtual assistant with customer service by responding to customer inquiries in the field of financial and banking services; Providing online non-downloadable software featuring conversational artificial intelligence assistant for assisting in selecting and providing banking services; Software as a service (SaaS) software featuring a virtual assistant software for voice recognition and user interface, dialog management, natural language processing, text-to-speech conversion, speech synthesis, voice and data virtual customer service chat communications; Providing online non-downloadable software featuring a virtual assistant for hosting conversations with a consumer to provide banking services; Providing online non-downloadable software for online banking, namely, for conducting money transfers, managing financial investments, accessing account balances and transaction history, featuring a virtual assistant in the nature of an AI chatbot for responding to customer support inquiries; Providing online non-downloadable computer software that allows a chatbot character to interact directly with clients through natural language processing for simulating conversations in the fields of personal finance, wealth management, investment, and banking; Providing online non-downloadable computer software for conducting bank account transactions; Providing online non-downloadable computer software for financial account management, financial information management, and customer support services in the nature of routing customer support inquiries and customer service virtual or telephone voice calls; Providing a website which features technology that enables customers to interact directly with a chatbot character through natural language processing for simulating conversations in the fields of personal finance, wealth management, investment, and banking
