SERVICENOW, INC.

Charitable services, namely, providing online non-downloadable computer software to nonprofit organizations and educational institutions for management of workflow and business processes automation

Platform as a service (PaaS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; cloud computing services, namely, cloud computing featuring software for use in developing, configuring, customizing and deploying software applications, managing business processes, and managing computer-based information systems; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; consulting services in the fields of information technology; computer software consultancy, namely, consulting services in the field of software development; consulting services in the field of software implementation; providing information in the field of information technology; computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer project management services for business processes; information technology consulting services, namely, information technology integration services; providing information on computer technology and programming via a web site

Computer software, namely, downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; downloadable computer software development tools; downloadable computer software for application and database integration; downloadable computer software for automating field service management (FSM); downloadable computer software for business facilities management; downloadable computer software for enterprise application integration (EAI); downloadable computer software for generating performance analytics; downloadable computer software for identifying elements of information technology infrastructure generating performance analytics for businesses; downloadable computer software for information technology service automation; downloadable computer software for management of computer-based information systems for businesses; downloadable computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications for businesses; downloadable computer software for workflow automation and business process automation (BPA); downloadable computer software implementation tools, namely, computer software development tools; downloadable electronic publications, namely, newsletters and articles in the fields of information technology for application and database integration

Providing online non-downloadable computer software development tools; providing online non-downloadable computer software for application and database integration; providing online non-downloadable computer software for automating field service management (FSM); providing online non-downloadable computer software for business facilities management; providing online non-downloadable computer software for enterprise application integration (EAI); providing online non-downloadable computer software for generating performance analytics; providing online non-downloadable computer software for identifying elements of information technology infrastructure generating performance analytics for businesses; providing online non-downloadable computer software for information technology service automation; providing online non-downloadable computer software for management of computer-based information systems for businesses; providing online non-downloadable computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications for businesses; providing online non-downloadable computer software for workflow automation and business process automation (BPA); providing online non-downloadable computer software implementation tools, namely, computer software development tools; computer programming services, namely, IT computer programming services; platform as a service (PaaS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; cloud computing services, namely, cloud computing featuring software for use in developing, configuring, customizing and deploying software applications, managing business processes, and managing computer-based information systems; computer services, namely, cloud hosting provider services; electronic data storage infrastructure-as-service (IaaS) featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; application service provider (ASP) services, namely, hosting computer software applications of others in the field of business process management; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); providing temporary use of non-downloadable software for managing computer-based information systems for businesses; providing temporary use of non-downloadable software to others for information technology service automation; providing temporary use of non-downloadable software for workflow automation and business process automation (BPA); providing temporary use of non-downloadable software to others for identifying elements of information technology infrastructure; providing temporary use of non-downloadable software to others for generating performance analytics; providing temporary use of non-downloadable software to others for facilities management and automation; providing temporary use of non-downloadable software to others for automating field service management (FSM); providing temporary use of non-downloadable software to others for enterprise application integration (EAI); providing temporary use of non-downloadable online software development tools to others to analyze, test, assess, configure, customize, and implement computer software for business process management; design, deployment and management of wireless computer networks for others, namely, providing, managing, and deploying cloud computing infrastructure for others; consulting services in the fields of information technology; computer software consultancy, namely, consulting services in the field of software development; consulting services in the field of software implementation; providing information in the field of information technology; computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer diagnostic services; computer programming services; computer project management services for business processes; information technology consulting services, namely, information technology integration services; providing information on computer technology and programming via a web site; computer services, namely, hosting an online community website that allows users to share, exchange and distribute software programs; computer services, namely, hosting an interactive website that allows users to share, exchange and distribute software programs in the field of business processes management; providing a website featuring technology that gives users the ability to review workflow and business process guides, recommendations and templates to help users manage and communicate with co-workers, implement edits, changes, modifications, exchange suggestions and comments and engage in community networking to collaborate and connect with co-workers

Arranging and conducting business conferences in the field of information technology; training and educational services, namely, providing classes, seminars and workshops in the field of workflow automation and business process automation (BPA); information technology training services; educational services, namely, arranging and conducting classes, workshops, non-downloadable webinars, seminars, educational conferences and educational forums in the fields of information technology; educational services, namely, providing training of software developers, IT service management professionals, human resources (HR) professionals and customer service professionals for certification in the fields of information technology; providing online non-downloadable electronic publications in the nature of newsletters and articles in the fields of information technology; educational services, namely, providing seminars and workshops in the field of information technology service management (ITSM), information technology operations management (ITOM) software and software application development; providing training in the field of information technology service management (ITSM), information technology operations management (ITOM) and software application development; Providing an in-person business forum in the field of information technology

Downloadable computer software allowing employees to communicate with other employees concerning work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; Downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; Downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; Downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; Downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; Downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (POIS) on work development opportunities; Downloadable computer software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; Downloadable computer software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; Downloadable computer software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; Downloadable computer software for analysis of employee skills and work performance information; Downloadable computer software for personnel and business management; downloadable electronic publications, in the nature of magazines, periodicals, in the field of employee work management and personnel and business management | Software as a service (SAAS) services featuring software for use by employees for communicating with other employees about work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; Software as a service (SAAS) services featuring software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; Software as a service (SAAS) services featuring software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; Software as a service (SAAS) services featuring software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; Software as a service (SAAS) services featuring software for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; Software as a service (SAAS) services featuring software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (POIS) on work development opportunities; Software as a service (SAAS) services featuring software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; Software as a service (SAAS) services featuring software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; Software as a service (SAAS) services featuring software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; Software as a service (SAAS) services featuring software for analysis of employees' skills and work performance information; Software as a service (SAAS) services featuring software for personnel and business management; Providing temporary use of on-line nondownloadable software for employees' work management, namely, for analysis of employee performance and for the sharing and allocating of employee development and training opportunities; Providing temporary use of on-line nondownloadable software for use in accessing and downloading electronic publications in the field of employee work management and personnel and business management

Downloadable Computer software for developing multi-vendor network management solutions; Downloadable computer software for the administration, monitoring, and management of information technology, networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; Downloadable computer software for accessing, modifying, and controlling networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; Downloadable computer software for remotely accessing and modifying, networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; Downloadable computer software for data backup, recovery, restoration, and synchronization; Downloadable computer software for the automation of administration, monitoring, and management of networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; Downloadable computer software for the remote deployment of software; Downloadable computer software platforms for alerting, monitoring and troubleshooting of multi-vendor unified communications for real-time and near real-time use cases | Providing temporary use of non-downloadable computer software for the administration, monitoring, and management of networks, systems, network elements, Physical Network Function (PNF), Virtual Network Function (VNF), Edge Core, servers and technology support services and data; providing temporary use of non-downloadable computer software for accessing, modifying, and controlling networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; providing temporary use of non-downloadable computer software for remotely accessing, modifying, and controlling networks, systems, network elements, Physical Network Functions (PNF), Virtual Network Functions (VNF), Edge Core, servers and technology support services and data; providing temporary use of non-downloadable computer software for data backup, recovery, restoration, and synchronization; providing technical support services, namely, troubleshooting in the nature of diagnosing network problems; management of information technology systems, namely, providing information technology service management and information technology operations management for others; providing temporary use of non-downloadable computer software for the automation of administration, monitoring, and management of information technology, information technology infrastructure, networks, systems, servers, applications, data; providing temporary use of non-downloadable computer software for the remote deployment of software; technical support, namely, monitoring of network systems; cloud computing featuring software for use in network provisioning, network auditing, and IT service management integration according to vendor and cloud agnostic methodologies; computer services, namely, designing and implementing public, private and hybrid cloud network management solutions for others; Platform as a Service (PAAS), featuring temporary use of on-line computer software platforms for enabling users to manage their multi-vendor, multi-technology, multi-domain networks; Software as a Service (SAAS), featuring temporary use of an on-line non-downloadable software for enabling users to manage their multi-vendor, multi-technology, multi-domain networks; Software as a service (SAAS) services featuring software for alerting, monitoring and troubleshooting of multi-vendor unified communications and collaboration environments for both real-time and near real-time use cases

Downloadable computer software allowing employees to communicate with other employees concerning work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; downloadable computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (POls) on work development opportunities; downloadable computer software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; downloadable computer software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; downloadable computer software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; downloadable computer software for analysis of employee skills and work performance information; downloadable computer software for personnel and business management; downloadable electronic publications, namely, newsletters, magazines, manuals, brochures in the fields of work, personnel and business management; Software as a service (SaaS), featuring computer software for use by employees for communicating with other employees about work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; software as a service (SaaS), featuring computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; software as a service (SaaS), featuring computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; software as a service (SaaS), featuring computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; software as a service (SaaS), featuring computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; software as a service (SaaS), featuring computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (POIs) on work development opportunities; software as a service (SaaS), featuring computer software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; software as a service (SaaS), featuring computer software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; software as a service (SaaS), featuring computer software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; software as a service (SaaS), featuring computer software for analysis of employees' skills and work performance information; software as a service (SaaS), featuring computer software for personnel and business management; providing temporary use of on-line non-downloadable software for employees' work management, performance, development, sharing, allocation, training and opportunities; providing a website featuring non-downloadable software which features non-downloadable publications in the nature of newsletters, magazines, manuals, brochures in the fields of work, personnel and business management

"CLOUD"

Downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; computer software for management of computer-based information systems for businesses; computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications for businesses; computer software for workflow automation and business process automation (BPA); computer software for generating performance analytics for businesses; computer software for automating field service management (FSM); computer software for enterprise application integration (EAI); computer software for application and database integration | Arranging and conducting business conferences; providing an in-person business forum in the field of information technology | Platform as a service (PaaS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; infrastructure-as-service (IaaS) featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); providing temporary use of non-downloadable software for workflow automation and business process automation (BPA); providing temporary use of non-downloadable software to others for generating performance analytics; providing temporary use of non-downloadable software to others for automating field service management (FSM); providing temporary use of non-downloadable software to others for enterprise application integration (EAI); providing temporary use of non-downloadable online software development tools to others to analyze, test, assess, configure, customize, and implement computer software for business process management; Design, deployment and management of wireless computer networks for others, namely, providing, managing, and deploying cloud computing infrastructure for others; Computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer diagnostic services; computer project management services for business processes; Information technology consulting services, namely, information technology integration services; providing a website featuring technology that gives users the ability to review workflow and business process guides, recommendations and templates to help users manage and communicate with co-workers, implement edits, changes, modifications, exchange suggestions and comments and to collaborate and connect with co-workers

Training and educational services, namely, providing classes, seminars and workshops in the field of workflow automation and business process automation (BPA); educational services, namely, providing training of software developers, IT service management professionals, HR professionals and customer service professionals for certification in the fields of information technology; educational services, namely, providing seminars and workshops in the field of information technology service management (ITSM), information technology operations management (ITOM) software and software application development; providing training in the field of information technology service management (ITSM), information technology operations management (ITOM) and software application development; Application service provider (ASP) services, namely, hosting computer software applications of others in the field of business process management; Computer services, namely, hosting an interactive website that allows users to share, exchange and distribute software programs in the field of business processes management

Publication of online magazines and articles related to software as a service (SaaS), platform as a service (PaaS), artificial intelligence, and automation

"RESILIENCY SYSTEMS"

business consulting services in the field of business continuity, information security, information technology disaster recovery, and risk management; disaster recovery services, namely, business planning and business continuity consulting

Platform as a service (PAAS) featuring computer software platforms for use in information technology (IT) service management, AIOps (Artificial Intelligence for IT operations), log management, and ITOM (IT operations management), based on predictive models and machine-learning to monitor and predict issues related to IT operations and management

Computer software, namely, downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; computer software for enterprise application integration (EAI); computer software for application and database integration; computer software for management of computer-based information systems for businesses; computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; computer software for workflow and business process automation; computer software for information technology service automation; computer software for identifying elements of information technology infrastructure; computer software for generating performance analytics; computer software for facilities management; computer software for field service automation; computer software for application integration; computer software development tools; computer software implementation tools, namely, computer software development tools

Training and educational services, namely, providing classes, seminars and workshops in the field of workflow automation and business process automation (BPA); educational services, namely, providing training of software developers, IT service management professionals, HR professionals and customer service professionals for certification in the fields of information technology; educational services, namely, providing seminars and workshops in the field of information technology service management (ITSM), information technology operations management (ITOM) software and software application development; providing training in the field of information technology service management (ITSM), information technology operations management (ITOM) and software application development; Application service provider (ASP) services, namely, hosting computer software applications of others in the field of business process management; Computer services, namely, hosting an interactive website that allows users to share, exchange and distribute software programs in the field of business processes management

Downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; computer software for management of computer-based information systems for businesses; computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications for businesses; computer software for workflow automation and business process automation (BPA); computer software for generating performance analytics for businesses; computer software for automating field service management (FSM); computer software for enterprise application integration (EAI); computer software for application and database integration | Arranging and conducting business conferences; providing an in person business forum in the field of information technology | Platform as a service (PaaS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; infrastructure-as-service (IaaS) featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); providing temporary use of non-downloadable software for workflow automation and business process automation (BPA); providing temporary use of non- downloadable software to others for generating performance analytics; providing temporary use of non- downloadable software to others for automating field service management (FSM); providing temporary use of non- downloadable software to others for enterprise application integration (EAI); providing temporary use of non- downloadable online software development tools to others to analyze, test, assess, configure, customize, and implement computer software for business process management; Design, deployment and management of wireless computer networks for others, namely, providing, managing, and deploying cloud computing infrastructure for others; Computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer diagnostic services; computer project management services for business processes; Information technology consulting services, namely, information technology integration services; providing a website featuring technology that gives users the ability to review workflow and business process guides, recommendations and templates to help users manage and communicate with co-workers, implement edits, changes, modifications, exchange suggestions and comments and to collaborate and connect with co-workers

Computer software, namely, downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; computer software for enterprise application integration (EAI); computer software for application and database integration; computer software for management of computer-based information systems for businesses; computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; computer software for workflow and business process automation; computer software for information technology service automation; computer software for identifying elements of information technology infrastructure; computer software for generating performance analytics; computer software for facilities management; computer software for field service automation; computer software for application integration; computer software development tools; computer software implementation tools, namely, computer software development tools; downloadable electronic publications, namely, newsletters and articles in the fields of information technology | Arranging and conducting business conferences; providing an in person business forum in the field of information technology | Training and educational services, namely, providing classes, seminars, and workshops in the fields of workflow automation and business process automation (BPA); information technology training services; educational services, namely, arranging and conducting classes, workshops, non-downloadable webinars, seminars, educational conferences and educational forums in the fields of information technology; educational services, namely, providing training of software developers, IT service management professionals, HR professionals and customer service professionals for certification in the fields of information technology; providing online non-downloadable electronic publications in the nature of newsletters and articles in the fields of information technology; educational services, namely, providing seminars and workshops in the field of information technology service management (ITSM), information technology operations management (ITOM) software and software application development; providing training in the field of information technology service management (ITSM), information technology operations management (ITOM) and software application development | Computer programming services, namely, IT computer programming services; infrastructure-as-service (IaaS) featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; platform-as-a-service (PaaS) services featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software-as-a-service (SaaS) services featuring software for use in managing business processes; software as a service (SaaS) services featuring software for use in managing computer-based information systems; cloud computing services, namely, cloud computing featuring software for use in developing, configuring, customizing and deploying software applications, managing business processes, and managing computer-based information systems ; computer services, namely, cloud hosting provider services; electronic data storage services; application service provider (ASP) services, namely, hosting computer software applications of others; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; Platform as a service (PAAS) featuring a non-downloadable computer software platform for use by others to develop, configure, customize, and deploy software applications; providing temporary use of non-downloadable software to others for managing, tracking, analyzing, and reporting data; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); providing temporary use of non-downloadable software for managing computer-based information systems for businesses; providing temporary use of non-downloadable software to others for information technology service automation; providing temporary use of non-downloadable software for workflow and business process automation; providing temporary use of non-downloadable software to others for identifying elements of information technology infrastructure; providing temporary use of non-downloadable software to others for generating performance analytics; providing temporary use of non-downloadable software to others for facilities management and automation; providing temporary use of non-downloadable software to others for field service automation; providing temporary use of non-downloadable software to others for application integration; providing temporary use of online non-downloadable software development tools to others to analyze, test, assess, configure, customize, and implement computer software; Design, deployment and management of wireless computer networks for others, namely, providing, managing, and deploying cloud computing infrastructure for others; consulting services in the fields of information technology; Computer software consultancy, namely, consulting services in the field of software development; consulting services in the field of software implementation; providing information in the field of Information Technology; Computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer diagnostic services; computer programming services; computer project management services; Information technology consulting services, namely, information technology integration services; providing information on computer technology and programming via a web site; computer services, namely, hosting an online community website that allows users to share, exchange and distribute software programs; computer services, namely, hosting an interactive website that allows users to share, exchange and distribute software programs; providing a website featuring technology that gives users the ability to review guides, recommendations and templates to help users manage and communicate with co-workers, implement edits, changes, modifications, exchange suggestions and comments and engage in community networking

[ Computer software allowing employees to communicate with other employees concerning work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; computer software to be used by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (pois) on work development opportunities; computer software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; computer software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; computer software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; computer software for analysis of employee skills and work performance information; computer software for personnel and business management; ] downloadable electronic publications in the fields of work, personnel and business management; Software as a service (saas), namely, computer software for use by employees for communicating with other employees about work assignments, work performance and allocation, division and sharing of work projects, and training and development in workplaces; software as a service (saas), namely, computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning their own and other employees' work capabilities, work performance, work allocation and work preferences; software as a service (saas), namely, computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work management, work preference, work training and work development information; software as a service (saas), namely, computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work opportunities information; software as a service (saas), namely, computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing work-life balance and work-hour utilization information; software as a service (saas), namely, computer software for use by employees for searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information concerning the location of themselves, other employees, workplaces, and points of interest (pois) on work development opportunities; software as a service (saas), namely, computer software to be used for searching, compiling, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing information on work characteristics and work performance indicators of employees, and matchmaking employees to form work-related teams; software as a service (saas), namely, computer software allowing employees to provide and collect feedback on the work performance of other employees for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators; software as a service (saas), namely, computer software for the searching, creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, transmitting and sharing of work performance indicators of employees; software as a service (saas), namely, computer software for analysis of employees' skills and work performance information; software as a service (saas), namely, computer software for personnel and business management; providing temporary use of on-line non-downloadable software for employees' work management, performance, development, sharing, allocation, training and opportunities; providing temporary use of on-line non-downloadable software in the form of electronic publications in the fields of work, personnel and business management

Downloadable software for evaluating and managing the performance of and diagnosing problems in software programs, and instructional materials provided as a unit; Software as a service (SAAS) services featuring software for evaluating and managing the performance of and diagnosing problems in software programs

Training and educational services, namely, information technology training services; educational services, namely, arranging and conducting classes, workshops, webinars, seminars, conferences and forums in the fields of information technology; providing certification training in the fields of information technology; providing online non-downloadable electronic publications in the fields of information technology; Arranging and conducting business conferences; providing an in person business forum in the field of information technology

Class 042: Platform as a service (PAAS) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (SAAS) services featuring software for use in managing business processes; software as a service (SAAS) services featuring software for use in managing computer-based information systems

Infrastructure-as-service featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; platform-as-a-service (PaaS) services featuring computer software platforms for developing, configuring, customizing, managing, and deploying software applications; software as a Service (SaaS) featuring software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; cloud hosting provider services; application service provider (ASP) services, namely, hosting computer software applications of others; software as a Service (SaaS) featuring software for information technology service management (lTSM) and information technology operations management (lTOM); software as a Service (SaaS) featuring software for managing computer-based information systems for businesses; software as a Service (SaaS) featuring software for information technology service automation; software as a Service (SaaS) featuring software for identifying elements of information technology infrastructure; software as a Service (SaaS) featuring software for generating performance analytics; software as a Service (SaaS) featuring software for facilities management and automation; software as a Service (SaaS) featuring software for field service automation; software as a Service (SaaS) featuring software for application integration; information technology integration services; computer services, namely, hosting an online community website featuring shared communications between community members interested in service management, information technology operations management, business management, and application development; computer services, namely, hosting an interactive website that allow users to share, exchange and distribute software programs

"ENTERPRISE"

Infrastructure-as-a-service (IaaS) services featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; platform-as-a-service (PaaS) services featuring computer software platforms for developing, configuring, customizing, managing and deploying software applications; software-as-a-service (SaaS) services featuring software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; cloud computing services, namely, cloud hosting provider services; application service provider (ASP) services, namely, hosting computer software applications of others; consulting in the field of information technology; computer programming services; software as a service (SaaS) services featuring computer software for managing, tracking, analyzing, and reporting data; software as a service (SaaS) services featuring computer software for managing computer-based information systems for businesses; software as a service (SaaS) services featuring computer software for workflow and business process automation

Providing a website featuring blogs in the field of business performance metrics

Consulting in the field of Information Technology

"CONSULTING"

"CONSULTING"

Computer software for use in data encryption | Software as a service (SaaS) services, namely, providing non-downloadable software for use in data encryption

Computer software for management of business processes; computer software for management of computer-based information systems for businesses; computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; computer software for workflow and business process automation; computer software for information technology service automation; computer software for identifying elements of information technology infrastructure; computer software for performance analytics; computer software for facilities management; computer software for field service automation; computer software for application integration; computer software development tools; downloadable computer software implementation tools; and downloadable electronic publications in the nature of guides, manuals and books in the field of information technology | Arranging and conducting business conferences; and providing an in-person business forum in the field of information technology; online retail store services featuring computer software | Training and educational services, namely, information technology training services; educational services, namely, arranging and conducting classes, workshops, webinars, seminars, conferences and forums in the fields of information technology; educational services, namely, providing certification training of developers, implementers, integrators, and administrators in the field of information technology; and providing online non-downloadable electronic publications in the nature of guides, manuals, and books in the field of information technology | Infrastructure-as-service featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; platform-as-a-service (PaaS) services featuring computer software platforms for developing, configuring, customizing, managing, and deploying software applications; software as a Service (SaaS) featuring software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications; software as a service (SaaS) featuring software for management of business processes; cloud hosting provider services; electronic data storage services; application service provider (ASP) services, namely, hosting computer software applications of others; technical support services, namely, remote and on-site management services for application monitoring and management for others; providing a non-downloadable web-hosting platform for use by others to develop, configure, customize, and deploy software applications; providing online non-downloadable software to others for managing, tracking, analyzing, and reporting data; providing online non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing online non-downloadable software to others for information technology service management (lTSM) and information technology operations management (lTOM); providing online non-downloadable software for managing computer-based information systems for businesses; providing online non-downloadable software to others for information technology service automation; providing online non-downloadable software for workflow and business process automation; providing online non-downloadable software to others for identifying elements of information technology infrastructure; providing online non downloadable software to others for generating performance analytics; providing online non-downloadable software to others for facilities management and automation; providing online non-downloadable software to others for field service automation; providing online non-downloadable software to others for application integration; providing temporary use of online non-downloadable software development tools to others to analyze, test, assess, configure, customize, and implement computer software; consulting services in the fields of information technology; designing, developing, configuring, customizing, testing, assessing, implementing and maintaining computer software and systems for others; computer diagnostic services; computer programming services; computer project management services; information technology integration services; website featuring information on information technology; computer services, namely, hosting an online community website featuring shared communications between community members interested in service management, information technology operations management, business management, and application development; computer services, namely, hosting an interactive website that allow users to share, exchange and distribute software programs

"COMPANY"

Class 035: ARRANGING AND CONDUCTING BUSINESS CONFERENCES; PROVIDING AN IN-PERSON BUSINESS FORUM IN THE FIELD OF INFORMATION TECHNOLOGY

Class 042: Providing online, non-downloadable software for implementing computer systems and applications; providing information in the field of information technology

"SECURITY"