TELEVOX, INC.

Description: Providing online non-downloadable virtual assistant software using artificial intelligence (AI) for enabling pharmacies to identify, coordinate, and manage prescription refill workflows, synchronize medication, align patient medication, monitor prescription adherence, manage refill exceptions, communicate with patients, automate pharmacy workflows, generate operational dashboard reports, and log audits of software-generated workflow decisions and human interventions; Providing on-line non-downloadable software using artificial intelligence (AI) for enabling pharmacies to identify, coordinate, and manage prescription refill workflows, synchronize medication, align patient medication, monitor prescription adherence, manage refill exceptions, communicate with patients, automate pharmacy workflows, generate operational dashboard reports, and log audits of software-generated workflow decisions and human interventions

Description: Class 35: Providing consumer product information for the purpose of selecting computer software and computer programs to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Providing consumer product information for the purpose of selecting computer software and computer programs featuring artificial intelligence to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Consulting services in the field of patient relationship management for healthcare providers
Class 38: Providing electronic messaging services and automated telephone voice message services for health care professionals for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields and for using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees
Class 42: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; Providing temporary use of non-downloadable cloud-based software for managing customer identification, identification verification, account management, account activations, purchases, payments, service requests, appointments, technical support, call or message transfers, outage reports, global customer relationship management functions, and user communication intent gathering; Providing temporary use of non-downloadable cloud-based software using machine learning, artificial intelligence, generative AI, and natural language processing to automate and improve two-way interactions with customers and employees; Providing temporary use of non-downloadable, cloud-based software for managing or executing intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; Providing temporary use of non-downloadable, cloud-based software for accessing or managing intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; Providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients
Class 44: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; Providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; Providing temporary use of non-downloadable cloud-based software using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees; Providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; Providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; Providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients

Description: Class 35: Providing consumer product information for the purpose of selecting computer software and computer programs to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Providing consumer product information for the purpose of selecting computer software and computer programs featuring artificial intelligence to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Consulting services in the field of patient relationship management for healthcare providers
Class 38: Providing electronic messaging services and automated telephone voice message services for health care professionals for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields and for using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees
Class 42:
Class 42: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; Providing temporary use of non-downloadable cloud-based software for managing customer identification, identification verification, account management, account activations, purchases, payments, service requests, appointments, technical support, call or message transfers, outage reports, global customer relationship management functions, and user communication intent gathering; Providing temporary use of non-downloadable cloud-based software using machine learning, using artificial intelligence, generative AI, and natural language processing to automate and improve two-way interactions with customers and employees; Providing temporary use of non-downloadable, cloud-based software for managing or executing intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; Providing temporary use of non-downloadable, cloud-based software for accessing or managing intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; Providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients

Description: Class 35: Providing consumer product information for the purpose of selecting computer software and computer programs to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Providing consumer product information for the purpose of selecting computer software and computer programs featuring artificial intelligence to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Consulting services in the field of patient relationship management for healthcare providers
Class 38: Providing electronic messaging services and automated telephone voice message services for health care professionals
Class 42: Providing online non-downloadable computer software for identifying sales opportunities and customer defection, price suggestions and improvement, artificial intelligence, predictive analytics, prescriptive analytics, visual analytics, sales forecasting, profit analysis, account potential, and targeted action plans, integrating with B2B enterprise and commerce applications; Computer services, namely, hosting and maintaining an on-line web site for others for helping marketers predict and adapt to their visitors' behavior in email and on site; Software as a service (SAAS) services, namely, hosting software for use by others for use in managed environments; Software as a service (SAAS) services featuring software for enabling businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections and digital messaging and chat conversations; Providing temporary use of non-downloadable cloud-based software for data analytics, harmonization, and integration of client engagement data across multi-site, multi-application environments​​​​​​​.

Description: Educational services, namely, providing webinars in the field of healthcare patient management; Providing electronic automated messaging services for health care professionals; Providing information in the field of computer software and computer programs for business, namely, for businesses in the medical and healthcare fields, for managing patient data and managing the patient relationship; Providing information in the field of artificial intelligence integrated into computer software and computer programs for business, namely, for businesses in the medical and healthcare fields, for managing patient data and managing the patient relationship; Healthcare consultation services in the field of patient relationship management; Providing online, non-downloadable software applications for use in the medial and healthcare fields, namely, computer software applications for managing patient data and managing the patient relationship; providing online, non-downloadable computer software applications for use in the medial and healthcare fields, namely, artificial intelligence integrated into computer software applications for managing patient data and managing the patient relationship

Description: Automated telephone voice messaging service for health care professionals

Description: Software as a service (SaaS) services featuring cloud-based appointment management software used by healthcare providers to increase accessibility, convenience, and customer service for patients through helping medical practices manage their schedules more efficiently; Software as a service (SaaS) services featuring software for use in providing Revenue Cycle Management services, namely, automating patient access in the nature of appointment scheduling and patient-provider engagement, and providing data analysis in the field of population health

Description: Software as a service (SaaS) services featuring cloud-based appointment management software used by healthcare providers to increase accessibility, convenience, and customer service for patients through helping medical practices manage their schedules more efficiently; Software as a service (SaaS) services featuring software for use in providing Revenue Cycle Management services, namely, automating patient access in the nature of appointment scheduling and patient-provider engagement, and providing data analysis in the field of population health

Description: Computer services, namely, providing an online non-downloadable interactive software application for enabling businesses and medical professionals to communicate via voice, text messaging, and electronic mail with clients, customers, and patients

Description: Computer software that is installed locally and that is downloadable for use in integrating with existing practice management software systems and websites of medical professionals, and that enables patients to view, edit, and access appointment and account information on-line, and that enables medical professionals to communicate information electronically with, and to their patients; Providing on-line non-downloadable software for use in integrating with existing practice management software systems and websites of medical professionals, that enables patients to view, edit, and access appointment and account information on-line, and that enables medical professionals to communicate information electronically with and to their patients; Further, Application Service Provider (ASP) services are provided that feature software in the field of medical management for use in interfacing with the websites of medical professionals for enabling patients to view and access appointment and account information, for providing electronic appointment and account information, for providing electronic appointment reminder services, and practice improvement services; furthermore, developing and hosting the websites of others on a computer server for a global computer network, and developing and hosting practice managment websites of others in the medical field

Description: Computer communications software for the recording and subsequent transmission of voice messages by telephone

Description: Electronic voice messaging, namely, the recording and subsequent transmission of voice messages by telephone

Description: Automated telephone messaging services and broadcast telephone messaging services

Description: Automated telecommunications services, namely, local and long distance transmission of voice, data, and graphics by telephone, computer, facsimile, the internet, electronic mail, short messaging service, and wireless application protocol between businesses and their customers or employees

Description: Computer software for use in computer telephony systems allowing for two-way communications between medical laboratories and medical offices and their patients via traditional voice, fax, and global computer network communication lines

Description: Computer software for use in computer telephony systems allowing for two-way communications between businesses and their clients via traditional voice and fax communication lines and also via communication lines on global computer networks; computer installation services; support services, namely, computer consultation in the nature of advice on the use and operation of computer software and computer systems; leasing of computers and computer software; and, integration of computer software and computer hardware

Description: Communication services, namely, telephone communication services for reporting and updating the status of trouble tickets for utility companies and allowing utility companies to share call center resources; internet communication services, namely, internet communication services for reporting and updating the status of trouble tickets for utility companies and allowing utility companies to share call center resources