Subprocessor List
Effective Date: September 8, 2026
Last Updated: September 8, 2026
This page identifies third-party providers GleanMark may use to process Customer Content and personal information in operating the Service.
1. About This List
GleanMark uses service providers to operate, secure, support, and improve the Service. A provider is a subprocessor only to the extent it processes personal information or Customer Content on GleanMark's behalf. Use of a provider can depend on the Customer's features, configuration, location, and payment method, so not every provider processes every Customer's information.
Providers are subject to contractual and other safeguards appropriate to their role. Our Privacy Policy describes the categories of information and purposes involved.
2. Current Providers
| Provider | Processing purpose |
|---|---|
| Supabase | Cloud database, authentication, storage, and backend infrastructure |
| Vercel | Web application hosting, delivery, edge infrastructure, and page-performance measurement |
| Railway | Application, server, and worker hosting |
| Cloudflare | Bot and abuse protection for public pages and anonymous requests |
| Upstash | Background job queuing and coordination for applicable features |
| Stripe | Payment processing, subscriptions, invoicing, and payment fraud prevention |
| PostHog | Product analytics, feature measurement, and privacy-masked session replay |
| Analytics, authentication, and AI processing for applicable features | |
| Sentry | Application error reporting, diagnostics, and performance monitoring |
| Intercom | Customer support, in-product messages, and communications |
| Resend | Transactional and product email delivery |
| Slack | Alert and notification delivery to a Customer-connected Slack workspace |
| OpenAI | AI inference and generation for applicable features |
| Anthropic | AI inference and generation for applicable features |
| xAI | AI inference and generation for applicable features |
| Fireworks AI | Hosted inference for applicable open-model features |
| OpenRouter | AI inference routing for applicable open-model features |
| TwelveLabs | Image embedding for logo and design similarity search |
| Fastly | Domain availability lookups for applicable clearance features |
| Merriam-Webster | Dictionary definitions used in Office Action drafting |
Open-model inference may be served by Fireworks AI directly, or routed through OpenRouter to a host it selects for each request. Where routing is used the downstream host can vary, and routing is restricted to hosts that do not retain or train on submitted prompts. We will update this page if a different named host becomes a direct production subprocessor.
3. Changes and Contact
We may add, replace, or remove providers as the Service changes and will update this list to reflect current production use. Standard online Terms do not promise advance notice of every provider change. A signed order form or data processing addendum may provide additional notice or objection rights.
Questions may be sent to privacy@gleanmark.com.