TTEC HOLDINGS, INC.

Description: Business services in the field of advertising, namely, advertising agencies; dissemination of advertising for others through an electronic communications network, namely, via the Internet; preparing audiovisual presentations for use in advertising; dissemination of advertising for others via the Internet by means of audio-video electronic mail advertising, and transactive electronic mail advertising; promoting the goods and services of others through online banner advertising; print advertising, namely, preparing print advertisements for others; direct mail catalog advertising for others; direct mail advertising for others; on-line direct marketing advertising for others; direct audio-video electronic mail marketing advertising for others; direct extranet marketing for others; direct print advertising for others; direct mail marketing advertising for others; direct catalog marketing advertising for others; lead generation services, namely, telemarketing; business marketing consulting services; business management services, namely, customer relationship management; supply chain management featuring order management, product code generation, multi-tiered pricing management, dynamic content management, inventory planning management, inventory operations management, distribution operations management, and channel balancing management; sales center business operation management; electronic commerce business management; and multi-channel electronic commerce business management; business research, namely, customer analysis services for others in the field of customer profiling, namely, industry specific, market specific, and segment specific profiling; business research, namely, customer modeling for others in the field of customer performance modeling, namely, industry specific, market specific, segment specific, and company specific modeling; product merchandising for others; accounting services, namely, sales reporting and returns processing; and business information management services, namely, invoice processing.

Description: Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills; Telecommunications services, namely, providing telephone services and transmission of electronic mail; providing multiple-user access to a global computer information network; telecommunication services, namely, routing calls for others to customer service representatives; Technical consulting in the field of artificial intelligence (AI) hardware customization; Employment and advertising agency services for others and business marketing research, namely, market research studies, statistical evaluation of market research data, and business data analyses; Consulting services related to employment and advertising agency services for others and business marketing research, namely, market research studies, statistical evaluation of market research data, and business data analyses; business management services, namely, remote and onsite business management of computer sites for others and business research and consulting services related thereto; Customer relationship management services that automates customer interactions using intelligent virtual assistants, automating business processes using robotic desktop automation and robotic process automation; Assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, marketing and customer analysis; Operation of telephone call centers for others; Management of telephone call centers for others; Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, software that allows users to automate customer interactions and business processes for the purpose of customer relationship management, marketing and sales, collecting and analyzing data for the purpose of providing strategy, insight and reporting on customer relationship management, marketing, sales, operation, product design, and employee efficiency, and for the purpose of providing data analytics to monitor, track, service and predict the behavior of consumers and businesses; computer disaster recovery planning; computer site design; computer software development; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and consulting services related thereto; on-site management and operation of information technology (IT) systems of others; Technical consulting in the field of artificial intelligence (AI) software customization

Description: "DIGITAL WORKER"

Description: Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills; Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives; Financial analysis and consulting services; Employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services; Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; research, development and technological consulting services in the field of computer disaster recovery planning services, computer site design services and computer software; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and technological research, development and consulting services related thereto; computer disaster recovery planning; and computer site design, and on-site management and operation of information technology (IT) systems of others

Description: Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills; Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives; financial analysis and consulting services; employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services; Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; research, development and technological consulting services in the field of computer disaster recovery planning services, computer site design services and computer software; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and technological research, development and consulting services related thereto; computer disaster recovery planning; and computer site design, and on-site management and operation of information technology (IT) systems of others

Description: Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills; Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives; financial analysis and consulting services; employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services; Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; research, development and technological consulting services in the field of computer disaster recovery planning services, computer site design services and computer software; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and technological research, development and consulting services related thereto; computer disaster recovery planning; and computer site design, and on-site management and operation of information technology (IT) systems of others

Description: Providing online publications, namely, newsletters in the fields of marketing, communications, customer care, and computer services; on-line electronic newsletters delivered by email in the fields of marketing, communications, customer care, and computer services; online journals, namely, blogs in the fields of marketing, communications, customer care, and computer services; educational services, namely, providing non-downloadable webinars in the fields of marketing, communications, customer care, and computer services; educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills; telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support for clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications; financial analysis and consulting services, namely, evaluation of financial value of customer relationship management strategies; business management services in the field of customer experience provided to businesses featuring data driven customer analytics and Artificial Intelligence for the engagement, management, and maintenance of customers and customer life cycle data; personnel recruitment, placement, and staffing services; employment recruiting; outsourcing services; data processing services for the purposes of personnel recruitment, placement, staffing and job hiring; business management consulting; business consulting services; business performance monitoring; arranging and conducting business and commercial conferences; management of business change consulting; business appraisals; business investigations; business efficiency advice; public relations services; publicity agency services; lead generation services; business management services; supply chain management; business research, namely, customer analysis services for others in the field of customer profiling and customer internet preferences; business research, namely, customer modeling for others; accounting services, namely, sales reporting and returns processing; information management services, namely, invoice processing; providing business consulting services to businesses in the automotive, communications and telecommunications, media and technology, finance, healthcare, government, retail, travel and hospitality, and social media industries featuring omni-channel communications, data driven analytics, customer driven analytics, Artificial Intelligence to improve customer experience management capabilities of businesses in those fields; Information technology consulting services; computer programming services for others, namely, computer software design, installation, and integration, networking, hosting, and maintenance; computer application service provider services, namely, hosting, managing and maintaining computer software applications, computer software and websites of others in the field of customer care and customer relationship management, said software allowing the creation of data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to customer service representatives queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; product research and development for others; remote and on-site management of cloud computing systems and of computer applications for others; cloud computing featuring software for use in the provision of customer care and customer relationship management services; global computer network-based self-service computer software, namely, online non-downloadable software that allows non-immigrant applicants to acquire visa application information; computer software programming services and global computer network services for others, namely, computer software programming; application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer solutions for others, namely, for others to access customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; application service provider (ASP), namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; technical consultation in the field of customer communication networks, namely, analysis of customer communication networks, computer hardware and software consultation, database development services, integration of computer systems with other communications technology such as telephone call centers and facsimile machines, and network monitoring, maintenance, and upgrading services

Description: Software as a service (SaaS) services featuring cloud-based software for allowing customers to build multichannel user interfaces that support a self-service product answer engine, personalized product support, namely, providing information about the goods and services of others to their customers, product and service information, information knowledge bases, social media management and product and service recommendations to enable the customer experience; providing temporary use of on-line non-downloadable software and applications for providing customer relationship management services; providing temporary use of on-line non-downloadable software and applications for providing outsource service provider services in the field of customer relationship management, and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, mobile technologies and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech-driven navigation tools; software as a service (SasS) and platform as a service (PaaS) services featuring software for customer service and customer relationship management; providing temporary use of on-line non-downloadable software and applications for providing business information management, namely, collection of data regarding consumer behavior patterns; software as a service (SaaS) and platform as a service (PaaS) services featuring software for business analytics, namely, evaluation of consumer behavior patterns; providing temporary use of on-line non-downloadable software and applications for providing business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytical and statistical models for the understanding and predicting of consumers, businesses, and market trends and actions; software as a service (SaaS) and platform as a service (PaaS) services featuring software for providing business assistance services, namely, assisting health care facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity; software as a service (SaaS) and platform as a service (PaaS) services featuring software for business monitoring services, namely, tracking web sites of others to provide details about user click traffic or visits to the web site; providing temporary use of on-line non-downloadable software and applications for providing business monitoring and consulting services, namely, tracking web traffic and applications of others to match consumers with subject matter experts; providing temporary use of on-line non-downloadable software and applications for providing business consulting services in the field of customer relationship management; software as a service (SaaS) and platform as a service (PaaS) services featuring software for communications services, namely, matching consumers with subject matter experts and expert resources, routing consumers to support services and personnel on web and mobile platforms; computer services, namely, hosting and maintaining a cloud-based platform for the product and warranty registration for the products of others; consulting services in the field of design, selection, implementation and use of computer software systems

Description: Education services, namely, training courses and seminars in the field of providing customer care and customer relationship management services, namely, services which focus on receiving and responding to sales, service, technical support and general information inquiries of customers of others; Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others; Telecommunication services, namely, providing telephone, electronic mail and providing multiple user access to a global computer network; Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services; Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services

Description: Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services; Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services

Description: Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services; Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services

Description: Educational services, namely, training courses and seminars, all in the fields of computer software, employment agency services, advertising agency services, computer disaster recovery planning services and computer site design, operation and management services; employment and advertising agency services for others and research, development and consulting services related thereto; computer site operation and management services for others and research, development and consulting services related thereto; computer disaster recovery planning services, computer site design services and research, development and consulting services related to computer disaster recovery planning services, computer site design services and computer software

Description: Computer software in the fields of telephone answering, telemarketing, and teleservicing in the nature of responding to and receiving telephone inquiries from customers of other businesses

Description: Educational services, namely training courses and seminars in the fields of telephone answering, telemarketing, teleservicing, and computer programming services; telephone answering services; telemarketing; and teleservicing, in the nature of responding to and receiving telephone inquiries from customers of other businesses; and research, development, and consulting services related thereto