ALORICA, INC.

"KNOWLEDGE"; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for customer database management and customer communications in the field of customer relationship management.

Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for providing real time insights and personalized customer services across all channels.

Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for delivering near-human conversational experiences across various channels

Financial services, namely, corporate workout, debt restructuring, receivership, and loan resolution for commercial loans; Electronic loan origination services; Credit and loan services; Financing and loan services; Loan origination services; Electronic payment services involving electronic processing and subsequent transmission of bill payment data; Charge card and credit card payment processing services; SYSTEMS & SERVICES TECHNOLOGIES, INC.

Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for providing real time insights and personalized costumer service across all channels.

Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for customer database management and customer communications in the field of customer relationship management.

Providing temporary use of online non-downloadable computer software for language translation

Providing temporary use of a non-downloadable web application for inventory tracking, receiving, product repair, printing, shipping, order management, and forecasting and enabling real-time inventory updates featuring automated processes to verify product quality and integrate new product items into inventory records, manage product repair requests, assign tasks to technicians and track progress alongside parts inventory management, generate shipping labels and packing slips, interface with carriers for tracking and cost calculation, process incoming orders from multiple channels, allocate inventory, keep customers informed of order status, analyze sales data to predict demand, optimize inventory levels and trigger reorder alerts as needed

Providing temporary use of a non-downloadable web application for inventory tracking, receiving, product repair, printing, shipping, order management, and forecasting and enabling real-time inventory updates featuring automated processes to verify product quality and integrate new product items into inventory records, manage product repair requests, assign tasks to technicians and track progress alongside parts inventory management, generate shipping labels and packing slips, interface with carriers for tracking and cost calculation, process incoming orders from multiple channels, allocate inventory, keep customers informed of order status, analyze sales data to predict demand, optimize inventory levels and trigger reorder alerts as needed

Software as a Service featuring software to enable call centers to translate foreign language callers to the native language the agent speaks and translate call center employees to the preferred foreign language of their customer; Software as a Service featuring software to enable real-time voice language translation that translates speech into 75 languages instantly, empowering any agent to deliver seamless multilingual support; Software as a Service featuring software to enable removal agents accents instantly, improving customer service thereby eliminating the need for accent training; Software as a Service featuring software to enable translation in near real-time of documents, knowledge bases to training materials; Software as a Service featuring software to enable near real time translation across multiple communication channels comprising chat, email, and SMS text; Software as a Service featuring software to enable translation capabilities for online virtual assistants, and other online customer service chatbots; Software as a Service featuring software to enable background noise suppression for telephone calls and voice over internet calls

Charitable services, namely, organizing and conducting volunteer programs and community service projects aimed at increasing support and morale of members of the United States military

Customer service management for others; Outsource service provider in the field of customer relationship management

Customer service management for others; Outsource service provider in the field of customer relationship management

Customer service management for others; Outsource service provider in the field of customer relationship management

"VIRTUAL ASSISTANT"

Software as a service (SAAS) services featuring software for identifying the tasks, activities and sub-processes best suited for automation for any vertical and then providing insight on automating that action

Class 042: Software as a service (SAAS) services featuring software for identifying the tasks, activities and sub-processes best suited for automation for any vertical and then providing insight on automating that action

Platform as a service (PAAS) featuring computer software platforms for creating an agent that uses artificial intelligence to interact with users in a virtual, augmented or mixed reality environment

"DIGITAL"

"CLOUD"

"VIRTUAL ASSISTANT"

operation of telephone call centers for others; accounts receivable management services

"BOT"

"VIRTUAL ASSISTANT"

"DIGITAL"

"SYSTEMS & SERVICES TECHNOLOGIES, INC."

DEBT RECOVERY AND COLLECTION SERVICES; ACCOUNTS RECEIVABLE MANAGEMENT SERVICES

DEBT RECOVERY AND COLLECTION SERVICES; ACCOUNTS RECEIVABLE MANAGEMENT SERVICES

Business process outsourcing services, namely, customer relationship management support and outsourced telephone, email, and chat call center services in the nature of operation and management of telephone, email, and chat call centers for others; management of telepresence environments of others; management of telephone call centers for others; and providing other similar virtual on-line office support staff services for others

BUSINESS SERVICES, NAMELY, OPERATING TELEPRESENCE ENVIRONMENTS OF OTHERS; MANAGEMENT OF TELEPHONE CALL CENTERS FOR OTHERS; OPERATION OF TELEPHONE CALL CENTERS FOR OTHERS; PROVIDING VIRTUAL ON-LINE OFFICE SUPPORT STAFF SERVICES FOR BUSINESSES

accounts receivable management services; customer relationship management; customer service management for others; total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; providing business services for others, namely, telemarketing services, namely, inbound and outbound telemarketing services; identification of prospective new customers of others by telephone inquiry; promoting the goods and services of others through direct telephone solicitation; fulfillment services, namely, market campaign follow-up by telephone inquiry; computerized database management for others; providing outsourced customer support centers for others | debt recovery and collection services

Class 035: Accounts receivable management services; Class 036: Debt recovery and collection services

Class 035: Accounts receivable management services; Class 036: Debt recovery and collection services

Class 035: Customer services, namely, order fulfillment services for others; operation of telephone call centers for others; customer service in the fields of healthcare, communications, publishing, logistics, finance, travel, and hospitality

Financial services, namely debt recovery and collection services, financial management services in the field of debt portfolios, and buying and selling of debt portfolios; Accounts receivable services and billing services; RECEIVABLES OUTSOURCING

Promoting the goods and services of others through the provision of inbound and outbound teleservices, namely, processing customer service calls, providing customer support services, and business consultation

Computer software and programs for supporting and integrating customer relationship management, supply chain management and data analysis and enabling e-business, service and sales automation; Computer services namely management of websites, computer software and relational databases, in the field of business e-commerce, warranty administration, logistic, telephone call center services; retail store services, online computer communications, software, computer peripherals and computer related parts; Computer services namely development, integration of relational databases, computer software and websites in the field of business e-commerce, warranty administration, logistics, telephone call center services, retail store services, online computer communications, software, computer peripherals and computer related parts namely computer software and program applications for enabling, supporting and integrating database and database management, customer relationship management, warranty service, e-mail correspondence, logistics, and distribution management; providing information regarding consulting with respect to information technology and use and application of computer and computer systems; technical support, namely troubleshooting of computer database, application, software, computer hardware, computer system errors and performance

Computer software and programs for supporting and integrating customer relationship management, supply chain management and data analysis and enabling e-business, service and sales automation; Computer services namely management of websites, computer software and relational databases in the field of business e-commerce, warranty administration, logistics, telephone call center services; retail store services, online computer communications, software, computer peripherals and computer related parts; Computer service namely development, integration of relational databases, computer software and websites in the field of business e-commerce, warranty administration, logistics, telephone call center services, retail store services, online computer communications, software, computer peripherals and computer related parts namely computer software, and program applications for enabling, supporting and integrating database and database management, customer relationship management, warranty service, e-mail correspondence, logistics, and distribution management; providing information regarding consulting with respect to information technology and use and application of computer and computer systems; technical support, namely troubleshooting of computer database, application, software, computer hardware, computer system errors and performance

Computer software and platforms for performing workforce management, namely for computing the optimal number of teleservices agent positions to staff during a predefined operations period based on call volume anticipated for that period, for scheduling agents to fill those positions during that period, for disseminating schedules to those agents, for facilitating agents' trading of shifts and volunteering for additional or reduced hours, for incentivising agents to accept additional shifts, and for monitoring adherence of such agents to their assigned shifts

Computer software and programs for supporting and integrating customer relationship management, supply chain management and data analysis and enabling e-business, service and sales automation; Installation, maintenance and repair of computers, computer systems, computer networks and hardware; installation, implementation, maintenance and repair of hardware, also for computer systems and computer networks; Administrative management of warranty, logistical and telephone call center services; operation of on line computer communications and telephone call centers; computerized database management in the field of business e-commerce; retail store services in the field of computer software, computer peripherals and computer related parts; "INC."; Application service provider (ASP) featuring computer software and program applications for enabling, supporting and integrating database and database management; customer relationship management; warranty service; e-mail correspondence; logistics; and distribution management; providing information regarding consulting with respect to information technology and use and application of computers and computer systems; technical support; namely troubleshooting of computer database, application, software, computer hardware; computer system errors and performance; computer services namely development, management; integration of relational databases; computer software and websites in the field of business e-commerce

Computer software and programs for supporting and integrating customer relationship management, supply chain management and data analysis and enabling e-business, service and sales automation; Installation, maintenance and repair of computers, computer systems, computer networks and hardware; installation, implementation, maintenance and repair of hardware, also for computer systems and computer networks; Administrative management of warranty, logistical and telephone call center services; operation of on line computer communications and telephone call centers; computerized database management in the field of business e-commerce; retail store services in the field of computer software, computer peripherals and computer related parts; "INC."; Application service provider (ASP) featuring computer software and program applications for enabling, supporting and integrating database and database management; customer relationship management; warranty service; e-mail correspondence; logistics; and distribution management; providing information regarding consulting with respect to information technology and use and application of computers and computer systems; technical support; namely troubleshooting of computer database, application, software, computer hardware; computer system errors and performance; computer services namely development, management; integration of relational databases; computer software and websites in the field of business e-commerce

Class 036: Bill payment services; electronic payment, namely, electronic processing and transmission of bill payment data; and providing multiple payment options via telephone and the Internet

Class 036: Charged-off accounts receivable services and relieving business debt by acquiring charged-off accounts receivable

Class 035: Charged-off accounts receivable services and relieving business debt by acquiring charged-off accounts receivable

Class 036: Charged-off accounts receivable services and relieving business debt by acquiring charged-off accounts receivable

COMPUTER INSTALLATION AND REPAIR; CONFIGURATION OF COMPUTER HARDWARE AND SOFTWARE

EDUCATIONAL SERVICES, NAMELY, PROVIDING TRAINING AND SEMINARS IN THE FIELD OF COMPUTERS

COMPUTERS, COMPUTER HARDWARE, COMPUTER PERIPHERALS, COMPUTER SOFTWARE FOR WORD PROCESSING, SPREAD SHEETS, HOME MANAGEMENT FINANCE, VIRUS SOFTWARE, GAMES AND USER'S GUIDE AND MANUALS SOLD AS A UNIT WITH THE COMPUTER SOFTWARE, HARDWARE, PERIPHERALS AND COMPUTERS; "PRODUCTS"

"SERVICE"; TECHNICAL SUPPORT SERVICES, NAMELY, TROUBLESHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS VIA TELEPHONE AND E-MAIL

"SUPPORT"; TECHNICAL SUPPORT SERVICES, NAMELY, TROUBLESHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS VIA TELEPHONE AND E-MAIL

COMPUTER INSTALLATION AND REPAIR; "SERVICE"; CONFIGURATION OF COMPUTER HARDWARE AND SOFTWARE

Financial services, namely debt recovery and collection and management of accounts receivable

Providing business services for others, namely, telemarketing services, namely, inbound and outbound telemarketing services; identification of prospective new customers of others by telephone inquiry; promoting the goods and services of others through direct telephone solicitation; fulfillment services, namely, market campaign follow-up by telephone inquiry; computerized database management for others; providing outsourced customer support centers for others

Providing business services for others, namely, telemarketing services, namely, inbound and outbound telemarketing services; identification of prospective new customers of others by telephone inquiry; promoting the goods and services of others through direct telephone solicitation; fulfillment services, namely, market campaign follow- up by telephone inquiry; computerized database management for others; providing outsourced customer support centers for others; "CUSTOMER SERVICES"

debt recovery and collection services; accounts receivable management services

warehouse storage services; credit card authorization and verification services; direct mail advertising; preparing and placing advertisements for others; disseminating advertisements for others via an on-line communications network; marketing consulting; promoting the goods and services of others by conducting promotional contests and sweepstakes; telemarketing services; conducting marketing studies and customer lead generation research; mail sorting, handling and receiving; packaging articles to the order and specification of others; computerized and manual inventory control for others; and customer information services; namely, monitoring customer satisfaction levels with constant updating; printing and lettershop services

warehouse storage services; credit card authorization and verification services; direct mail advertising; preparing and placing advertisements for others; disseminating advertisements for others via an on-line communications network; marketing consulting; promoting the goods and services of others by conducting promotional contests and sweepstakes; telemarketing services; conducting marketing studies and customer lead generation research; mail sorting, handling and receiving; packaging articles to the order and specification of others; computerized and manual inventory control for others; customer information services; namely, monitoring customer satisfaction levels with constant updating; printing and lettershop services