Application service provider (ASP) featuring software for use in telephony and messaging applications namely, a hosted software service used to connect VOIP telephone handsets or software based telephone applications through the internet for the purpose of making telephone calls; Application service provider (ASP) featuring software for persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via at least one of text, voice, and video; Application service provider (ASP) featuring software which provides a contextual repository of communications artifacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; Application service provider (ASP) featuring software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities namely, telecommunications software used to connect a user's business applications with telecommunications services providers through the means of at least one of video conferencing, voice, video data, teleconferencing and video conferencing, online messaging and collaboration in the nature of computer desktop, mobile or tablet device video transmission or audio transmission, and text messaging in the nature of internet based text transmission using a desktop, mobile or tablet device
Computer software platform for managing unified communications and contact center solutions in the fields of converged infrastructure, virtualization, data center deployment, management, and reference architecture; software for creating, delivering, deploying, integrating and managing virtualized computer applications in the fields of communications, data security, system performance and monitoring, data center deployment, management, and reference architecture; software for use in configuring, managing, monitoring, supporting and securing data, virtualization and computer hardware, applications and networks in the field of communications
Class 038: Mobile call detection services and provision to service users with call continuation options; call diversion services in the nature of diverting cellular calls to internet connections; identification of mobile callers and collection of high-fidelity caller-identification information
Software which provides unified communication capabilities, namely, voice, video data, teleconferencing and video conferencing, messaging, and collaboration through mobile devices, phones, PCs, laptops and tablets having at least one operating system or search engine, contact center capabilities, email and chat capabilities, inbound and outbound voice calling with telephony and dialer capabilities, skills-based routing, address book access to agents, real time and historical reporting for all media channels, Interactive Voice Response (IVR) and task flow editor script capabilities; software which provides cloud based video conferencing capabilities, namely, video, audio, data collaboration, and text chat; software which provides persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via text, voice, or video; software which provides a contextual repository of communications artifacts in the nature of a computer software platform with a database housing users and call detail information that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities namely, telecommunications software used to connect a user's business applications with telecommunications services providers through the means of at least one of video conferencing, voice, video data, teleconferencing, video conferencing, online messaging and collaboration in the nature of computer desktop, mobile or tablet device video transmission or audio transmission, and text messaging in the nature of internet based text transmission using a desktop, mobile or tablet device; Application service provider (ASP) featuring software for use in telephony and messaging applications namely, a hosted software service used to connect VOIP telephone handsets or software based telephone applications through the internet for the purpose of making telephone calls; application service provider (ASP) featuring software for persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via at least one of text, voice, and video; application service provider (ASP) featuring software which provides a contextual repository of communications artifacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; application service provider (ASP) featuring software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities namely, telecommunications software used to connect a user's business applications with telecommunications services providers through the means of at least one of video conferencing, voice, video data, teleconferencing and video conferencing, online messaging and collaboration in the nature of computer desktop, mobile or tablet device video transmission or audio transmission, and text messaging in the nature of internet based text transmission using a desktop, mobile or tablet device
Arranging and conducting special events for commercial, promotional or advertising purposes; Arranging and conducting special events for business purposes; Organizing, promoting and conducting exhibitions, tradeshows and events for business purposes
Computer software for use in the operation, management and reporting of telecommunications contact centers; Computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting | Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; Providing cloud-based, online non-downloadable software for management of contact center platforms; Providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; Providing on-line, non-downloadable software for communication via the internet; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; Providing on-line non-downloadable software for live chat; Providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats
computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing service, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initializing real time and non real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner
Class 009: Downloadable computer programs, namely, programs for providing repair, maintenance and other product information in the field of consumer products to customers by means of Internet websites
Class 009: Downloadable computer programs, namely an interactive natural language processing knowledge base for use by customer service web sites, for assisting users by providing information to answer consumer questions in the field of customer service and automatically connecting users to a customer service representative, for use in real-time Internet, telephone and short messaging service (SMS) network communications platforms
Class 035: Business management and consultation; management consultation in the field of software application sales and implementation; Class 041: Educational services in the field of communications, namely; conducting seminars, courses and workshops in which training and sales tools will be provided to others for solution based sales and implementation of software applications; Class 042: Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely; troubleshooting of computer hardware and software problems
Class 009: Computer and telecomunications hardware for providing security for voice over internet protocol, mobile and multimedia communications; computer software for analyzing, assessing and testing the security of voice over internet protocol, mobile and multimedia communications
Class 037: Installation, monitoring, repair, and maintenance of computer hardware and communication networks; Class 042: Installation, monitoring, repair, and maintenance of computer software; consultation services in the field of design, selection, implementation, use, monitoring, repair, and maintenance of computer hardware, computer software, and communication networks; and, technical support services, namely, troubleshooting of computer hardware and computer software problems
Class 009: Conference systems comprised of telecommunications and computer hardware and software for reservation-based or on-demand conference sessions comprising audio, video and web-based content and communications; collaboration systems comprised of telecommunications and computer hardware and software for reservation-based or on-demand collaboration sessions comprising audio, video and web-based content and communications; computer hardware and software for recording and playback of said conference sessions and collaboration sessions; software for billing and tracking uses of said conference systems and collaboration systems
Computer software for the control and operation of fixed and wireless communication for transmission of voice, video and data via packet or circuit switching; Telecommunications equipment, namely, chassis, blades, [ boards, power supplies, fans, telephones, radios, modems, modem cards, fax modem cards, pagers; video conferencing equipment, namely, video cameras, monitors and printed circuits; radio equipment and accessories, namely, microphones, receivers and transceivers; wireless adaptors, wireless routers, wireless network bridges; modem cables; telecommunication switches and antennas; ] computers | Telecommunications and global computer network services, namely electronic, digital and wireless transmission services of data, voice and video; electronic store-and-forward messaging services; wireless digital messaging; network conferencing and video teleconferencing services; multimedia network conferencing services; voice over IP routing (VOIP) services; electronic data interchange services
Class 009: Refurbished telecommunications products, namely, telephones;[ telephone line modules comprising sensors and recorders for the analysis of telephone line operations;] digital voice terminals; telephone station modules comprising routers and software for managing multiple telephone lines;[ computer software featuring information on telephone feature and services options;] telephone network controllers, cabinets, carriers, processors and circuit cards; communications systems; communications servers and gateways; computer information storage and retrieval systems; telephony systems, messaging systems, voice mail systems, voice messaging systems, electronic mail systems, automated attendant systems, interactive voice response systems, database access and processing systems, video and multimedia systems, and fax processing systems, all of the above systems being comprised of computers, computer circuit boards, modems, audio interface, video interface, and conversion boards and circuits, digital signal processing boards, telephone and data network switches, communications boards, logic boards, network interface boards, telephone and data transmission interface boards and circuits, voice and video analysis and response processors, power supplies, and user interface circuits; [computer software for use in voice mail, voice messaging, electronic mail, automated attendant, interactive voice response, call processing, word processing, fax processing, video and multimedia applications, and programming tools and utilities;] and, instructional manuals distributed with all of the foregoing goods
Class 009: Data communications equipment, namely, application specific integrated circuits, asics adapters, printed circuit boards, and computer hardware and software incorporating one or both of encryption or compression technologies for improving the security and efficiency of wide-area networks and local-area networks
Class 038: Electronic transmission of data and documents via computer terminals; electronic transmission of messages and data; video, audio, text, image, and graphics messaging, namely, the recording, storage, and subsequent transmission of messages by telephone, facsimile, speakers, wire or wireless communication devices, namely, personal digital assistants, mobile telephones, pagers and communication and network-enabled appliances
Class 009: Computer software for managing one or more communications systems with a variety of access points and endpoints; telecommunications hardware, namely, switches, routers, personal computers, analog key phones, digital mobile phones, personal digital assistants, payphones, pagers, and smart phones; electronic key telephone systems comprising control units, telephone sets, and feature cartridges; communications systems, namely, communications networks composed of servers, work stations comprising computer monitors, computer keyboards, computer peripherals, and central processing units, and network operating systems, and communications links, namely, personal computers, telephones, wired or wireless communication devices, namely, personal digital assistants, mobile telephones, wired or wireless network interface cards, wired or wireless local area networks, and network-enabled appliances, namely, personal computers, analog key phones, digital mobile phones, personal digital assistants, payphones, pagers, and smart phones
Class 037: Installation and maintenance of computer hardware; maintenance and repair of telecommunications infrastructure apparatus and instruments; maintenance and repair of data infrastructure apparatus and instruments, namely, PBX and voice messaging systems, excluding computer software and hardware used for customer billing applications and for assisting integrated communications providers in managing networks, communications service or customer data; Class 042: Installation and maintenance of computer software, excluding computer software and hardware used for customer billing applications and for assisting integrated communications providers in managing networks, communications service or customer data
Class 009: Communications software, namely, software for use in assessing the readiness of a network to support voice over IP traffic; communications software, namely, software for use in monitoring and managing the performance of IP networks.
Class 009: Computer application software for computer systems management, namely software to manage a converged voice and data network, namely, network, fault, performance, configuration, directory and policy management functions
Class 041: EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE PREPARATION MATERIALS INCLUDED THEREWITH; Class 042: PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH
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