EMPIRIX, INC.

Description: Downloadable computer software for monitoring and testing business communications infrastructure, monitoring and testing telecommunications, monitoring and testing Contact Center applications, and monitoring and testing Contact Center systems | Providing temporary use of online non-downloadable computer software for monitoring and testing business communications infrastructure, monitoring and testing telecommunications, monitoring and testing Contact Center applications, and monitoring and testing Contact Center systems

Description: Automatic test equipment, namely, downloadable computer software for automatically testing devices that connect to a telephone network, consisting of voice response units, namely, interactive voice response (IVR), telecommunications switching equipment, data communications equipment, and call center communication technology; automatic test equipment, namely, downloadable computer software for automatically testing next generation network and internet protocol multi-media subsystem network equipment, applications and networks; Providing feature testing, quality assurance (QA) testing, functional testing, and load testing of computer software components and applications related to contact centers for businesses; computer monitoring services, namely, monitoring of computer software components and applications related to contact centers for businesses to ensure proper functionality and user experience

Description: Automatic test equipment, namely, downloadable computer software for automatically testing devices that connect to a telephone network, consisting of voice response units, namely, interactive voice response (IVR), telecommunications switching equipment, data communications equipment, and call center communication technology; automatic test equipment, namely, downloadable computer software for automatically testing next generation network and internet protocol multi-media subsystem network equipment, applications and networks; Providing feature testing, quality assurance (QA) testing, functional testing, and load testing of computer software components and applications related to contact centers for businesses; computer monitoring services, namely, monitoring of computer software components and applications related to contact centers for businesses to ensure proper functionality and user experience

Description: Downloadable and recorded computer software for telecommunications service providers for testing and monitoring computer network and telecommunication networks infrastructure, applications, and equipment | Maintenance and repair of software for computer systems for telecommunications service providers; computer monitoring service for telecommunications service providers which tracks computer network and telecommunications network hardware and application software performance, performs periodic software maintenance and provides reports and alerts concerning such performance; Providing temporary use of non-downloadable cloud-based software for telecommunications service providers for testing and monitoring computer network and telecommunication networks infrastructure, applications, and equipment

Description: Computer hardware and software for testing, monitoring and assessing telecommunication network infrastructure, for telecommunications service providers; Computer network infrastructure and telecommunication infrastructure monitoring service which performs periodic computer hardware maintenance for telecommunications service providers

Description: Automatic test equipment, namely, computer software for testing devices that connect to a telephone network, namely, modems, voice response units, telecommunications switching equipment, data communications equipment, and call center equipment; automatic test equipment, namely, computer software for testing next generation network and internet protocol multi-media subsystem network equipment, applications and networks | Providing feature testing, functional testing and load testing of software components and applications related to contact centers for businesses

Description: Testing of Internet infrastructure, web sites, applications and systems of others

Description: Computer software enabling the testing of the security of web sites and applications

Description: PROVIDING FEATURE TESTING, FUNCTIONAL TESTING AND LOAD TESTING OF HARDWARE AND SOFTWARE COMPONENTS AND APPLICATIONS RELATED TO CONTACT CENTERS FOR BUSINESSES

Description: A product for producing test scripts used to ensure the functionality, scalability and availability of a Web site or Web application

Description: "TRUNK"; service for providing monitoring, alerting and reporting on the functionality and availability of telecommunication trunks

Description: Computer Software that monitors, alerts and reports on the availability and functionality of telecommunication trunks; "TRUNK"

Description: "CTI"; service for providing testing, monitoring, alerting and reporting on the functionality and performance of computer telephony integrated systems

Description: Products for use in testing, monitoring, alerting, and reporting on functionality and performance of computer telephony integrated systems, namely computer telephony integration test systems; "CTI"

Description: "VOIP"; service for providing testing, monitoring, alerting and reporting on the functionality and performance of Voice-over IP systems

Description: Computer software for use in testing, monitoring, alerting and reporting on functionality and performance of voice over Internet protocol systems; "VOIP"

Description: Computer software for use in performance and functional analysis of components and applications related to Contact Centers; "VOICE"

Description: BUSINESS OPERATIONS ANALYSIS, NAMELY PROVIDING FUNCTIONAL ANALYSIS OF EFFICIENCY AND OPERATIONS OF A CUSTOMER CONTACT CENTER

Description: Computer software enabling the same test scripts to be used to test and monitor the performance of multiple different telecommunications applications

Description: Providing quality assurance services in the field of interactive voice response systems, namely, evaluating customers' quality of experience and the end-to-end performance of voice applications, such as transaction failure rates, average call length, and customer delays

Description: A server application for facilitating communications between voice and web test products

Description: Computer software used for applying a combination of inbound multimedia traffic to a business' customer contact center systems and components in order to measure and report their performance

Description: Computer software used to execute and control integrated voice, web, and e-mail tests in order to evaluate the performance of those mediums as used for a business customer service operations

Description: Computer software used to monitor the availability and functionality of IVR ports by gathering port status information and performing a statistical analysis on the information to find failures

Description: Computer software for use in monitoring, reporting and tuning the performance of web application programs, computer systems, computer networks, and network devices

Description: EVALUATION SERVICES, NAMELY, PROVIDING PERFORMANCE AND FUNCTIONAL ANALYSIS OF COMPONENTS AND APPLICATIONS RELATED TO CUSTOMER CONTACT CENTERS; "CALL"

Description: Computer software for use in performance and functional analysis of components and applications related to Contact Centers

Description: Service for providing performance and functional analysis of hardware components, software components and applications related to contact centers

Description: Computer software for testing the scalability and quality of software components and computer network services

Description: COMPUTER WEB SITE PERFORMANCE MEASUREMENT SERVICES, NAMELY, MONITORING AND ANALYZING THE PERFORMANCE OF GLOBAL COMPUTER NETWORK WEB SITES FOR OTHERS

Description: CALL

Description: Computer software for use in traffic flow and performance analysis in web and client/server application programs

Description: COMPUTER SOFTWARE FOR USE IN PERFORMANCE ANALYSIS IN THE DEVELOPMENT AND DEPLOYMENT OF WEB AND CLIENT/SERVER APPLICATION PROGRAMS

Description: Automatic test equipment, namely, computer hardware and software for testing devices that connect to a telephone network, namely, modems, voice response units, telecommunications switching equipment, data communications equipment, and call center equipment; "TECHNOLOGIES"

Description: Computer operating software for network applications; "NETWORKS"