NAVIENT SOLUTIONS, LLC

Operation of multimedia contact centers for others; Customer service management for others; Customer services, namely, operating contact centers to address multi-channel customer inquiries for others; Operation of multi-channel contact centers for others; Management of contact centers for others; Management of telephone call centers for others; Consulting services in the field of contact center operation and customer service interactions | Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use by customer service representatives in omni-channel customer interactions, namely, for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring customer relationship management software; Design and development of customized software for use by customer service representatives in omni-channel customer interactions; Software as a service (SAAS) and platform as a service (PAAS) services featuring software using artificial intelligence for use in contact centers and customer service interactions, namely, for receiving, answering, and sending SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use in call center management, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for managing customer service representatives, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring computer software platforms for use in contact centers, customer relationship management, and customer service interactions, namely, for tracking customer information, interactions, and lead generation, and for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence

Online and in-person training in the fields of customer service, customer contact management, and customer relationship management | Consulting in the field of contact center and customer relationship management information technology and software; Information technology consulting in the fields of contact centers, customer relationship management software, and customer services interactions

point-of-sale terminals; point-of-sale terminals for making contact or contactless payments

Class 036: Charitable fundraising providing grants to non-profit organizations

Class 036: Charitable fundraising providing grants to non-profit organizations

Financial services, namely, educational credit in the nature of providing education loans, financing, refinancing and loan services and educational student loan services; loan management services in the nature of loan servicing, loan administration, loan default prevention, loan repayment management and student loan debt counseling services, loan financing and refinancing, educational loan servicing and origination services; originating and purchasing educational loans; tuition budgeting and payment services, financial planning services in the field of education financing; providing information on loan financing and refinancing; debt management counseling services in the field of loan default prevention in the field of student loans; "REFINANCE"

"REFINANCE"

Financial services, namely, educational credit in the nature of providing education loans, financing, refinancing and loan services and educational student loan services; loan management services in the nature of loan servicing, loan administration, loan default prevention, loan repayment management and student loan debt counseling services, loan financing and refinancing, educational loan servicing and origination services; originating and purchasing educational loans; tuition budgeting and payment services, financial planning services in the field of education financing; providing information on loan financing and refinancing; debt management counseling services in the field of loan default prevention in the field of student loans

"FOUNDATION"

"FOUNDATION"

Educational services, namely, providing a website featuring non-downloadable educational videos, on-line interactive classes, and tutorials in the fields of personal finance, student loans, career development, savings, retirement, and investments; [ Prerecorded videos and downloadable videos featuring educational and training material in the field of financial literacy, personal finances, student loans, career development, savings programs, retirement programs and investments; ] interactive educational learning modules, namely, interactive multimedia software featuring audio and video educational and instructional information for use in helping consumers understand and manage their finances, student loans, career development, savings programs, retirement plans and investments; Streaming of audio visual material on the Internet, namely, streaming of audio, visual and audiovisual educational and training material related to personal finance, student loans, career development, savings, retirement, and investments on the Internet; Providing information in the field of personal finance, student loans, savings accounts, financial aspects of retirement, and investments

Educational services, namely, providing a website featuring non-downloadable educational videos, on-line interactive classes, and tutorials in the fields of personal finance, student loans, career development, savings, retirement, and investments; [ Prerecorded videos and downloadable videos featuring educational and training material in the field of financial literacy, personal finances, student loans, career development, savings programs, retirement programs and investments; ] interactive educational learning modules, namely, interactive multimedia software featuring audio and video educational and instructional information for use in helping consumers understand and manage their finances, student loans, career development, savings programs, retirement plans and investments; Streaming of audio visual material on the Internet, namely, streaming of audio, visual and audiovisual educational and training material related to personal finance, student loans, career development, savings, retirement, and investments on the Internet; Providing information in the field of personal finance, student loans, savings accounts, financial aspects of retirement, and investments

Software programs and tools relating to loan management services, loan financing and loan repayment, namely, database management software in the field of student loans and consumer debt, file management software and account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services | Printed materials, namely, printed forms, brochures, flyers, workbooks, fact sheets, infographics in the nature of graphic prints and representations, newsletters and pamphlets in the field of loan and consumer credit management, tuition budgeting and payment, business and technical outsourcing, debt collection and providing information on student loan financing | Business advisory and consulting services for colleges and universities, namely, business advisory and consulting services in the field of student loan financing, student loan servicing, student loan administration and student loan default prevention | Financial services, namely, educational credit in the nature of providing education loans, financing and loan services and educational student loan services; loan management services in the nature of loan servicing, loan administration, loan default prevention, loan repayment management and student loan debt counseling services, loan financing, educational loan servicing and origination services; originating and purchasing educational loans; extending credit to educational and financial lenders for the purpose of funding educational loans; tuition budgeting and payment services, financial planning services in the field of education financing; educational services in the field of loans and loan financing; providing information on loan financing; debt collection services, debt recovery and collection agency services in the field of student loans, consumer credit and government receivables; debt management counseling services in the field of loan default prevention, debt collection and debt recovery in the field of student loans, consumer credit and government receivables | Providing temporary use of online, non-downloadable Internet based software applications and tools relating to loan management services, loan financing, loan repayment, loan and debt collections and debt recovery, namely, providing database management software in the field of student loans, consumer credit and government receivables, file management software, account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services

Software programs and tools relating to loan management services, loan financing and loan repayment, namely, database management software in the field of student loans and consumer debt, file management software and account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services | Printed materials, namely, printed forms, brochures, flyers, workbooks, fact sheets, infographics in the nature of graphic prints and representations, newsletters and pamphlets in the field of loan and consumer credit management, tuition budgeting and payment, business and technical outsourcing, debt collection and providing information on student loan financing | Business advisory and consulting services for colleges and universities, namely, business advisory and consulting services in the field of student loan financing, student loan servicing, student loan administration and student loan default prevention | Financial services, namely, educational credit in the nature of providing education loans, financing and loan services and educational student loan services; loan management services in the nature of loan servicing, loan administration, loan default prevention, loan repayment management and student loan debt counseling services, loan financing, educational loan servicing and origination services; originating and purchasing educational loans; extending credit to educational and financial lenders for the purpose of funding educational loans; tuition budgeting and payment services, financial planning services in the field of education financing; educational services in the field of loans and loan financing; providing information on loan financing; debt collection services, debt recovery and collection agency services in the field of student loans, consumer credit and government receivables; debt management counseling services in the field of loan default prevention, debt collection and debt recovery in the field of student loans, consumer credit and government receivables | Providing temporary use of online, non-downloadable Internet based software applications and tools relating to loan management services, loan financing, loan repayment, loan and debt collections and debt recovery, namely, providing database management software in the field of student loans, consumer credit and government receivables, file management software, account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services

Software programs and tools relating to loan management services, loan financing and loan repayment, namely, database management software in the field of student loans and consumer debt, file management software and account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services; Printed materials, namely, printed forms, brochures, flyers, workbooks, fact sheets, infographics in the nature of graphic prints and representations, newsletters and pamphlets in the field of loan and consumer credit management, tuition budgeting and payment, business and technical outsourcing, debt collection and providing information on student loan financing; Financial services, namely, educational credit in the nature of providing education loans, financing and loan services and educational student loan services; loan management services in the nature of loan servicing, loan administration, loan default prevention, loan repayment management and student loan debt counseling services, loan financing, educational loan servicing and origination services; originating and purchasing educational loans; extending credit to educational and financial lenders for the purpose of funding educational loans; tuition budgeting and payment services, financial planning services in the field of education financing; educational services in the field of loans and loan financing; providing information on loan financing; debt collection services, debt recovery and collection agency services in the field of student loans, consumer credit and government receivables; debt management counseling services in the field of loan default prevention, debt collection and debt recovery in the field of student loans, consumer credit and government receivables; Business advisory and consulting services for colleges and universities, namely, business advisory and consulting services in the field of student loan financing, student loan servicing, student loan administration and student loan default prevention; Providing temporary use of online, non-downloadable Internet based software applications and tools relating to loan management services, loan financing, loan repayment, loan and debt collections and debt recovery, namely, providing database management software in the field of student loans, consumer credit and government receivables, file management software, account management software and software development tools that enable users to perform account management via the Internet for use in the field of loan management, loan financing and debt recovery services

"ASSET" AND "GROUP"

Class 036: Financial services, namely, student loans

Class 036: Financial services, namely, student loans

Class 036: Financial services, namely, student loans

Class 036: Financial services, namely, student loans

Class 036: Financial Services, namely, student loans

Class 036: Financial Services, namely, student loans

Financial services, namely, unsecured debt instruments

Financial services, namely, unsecured debt instruments

Loan financing services, namely, providing student loans

COMPUTER SOFTWARE AND COMPUTER HARDWARE FOR USE IN ADMINISTERING, ORIGINATING AND PROCESSING STUDENT LOANS, INCLUDING OVER A COMPUTER NETWORK

[ business management services for others engaged in the education credit and finance field and in the educational institution consulting field; business management consulting for educational institutions ]