Description: Educational services, namely, providing online instruction in the field of automotive products and services, namely, the fundamentals of mechanics, lubricants, driving performance, profitability, customer service, finance and accounting, marketing, leadership, sales, business skills, communication, management, personal development, new employee hiring and training, franchise, technology solutions, computer applications, purchasing and logistics, fleet, and compliance, offered via instructor led classroom instruction, seminars, webinars, one-on-one instruction, and distance learning technologies via an online website; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software for use in customer relationship management (CRM); Computer communications software to allow customers to access product account information, track open orders, submit and track issues, and transact business remotely in the field of automotive lubricants and automotive maintenance products; Providing vehicle maintenance information pertaining to scheduled automotive maintenance appointments; Providing a website that features information about automotive maintenance and repair services, and automotive lubricants and chemicals; Providing an on-line computer website that provides commercial financial transaction data, account management, financial reporting, accounting features, and related reference information; Computerized on-line retail store services in the field of automotive lubricants and automotive maintenance products; Tracking and monitoring business-related activities and expenses for others for cost accounting purposes; Catalog ordering service featuring automotive lubricants and automotive maintenance products; Web-based catalog services featuring automotive lubricants and automotive maintenance products; Analyzing, compiling, and aggregating customer data and business data to improve performance metrics and shop operations
