GENESYS TELECOMMUNICATIONS LABORATORIES,INC. logo

GENESYS TELECOMMUNICATIONS LABORATORIES,INC.

78 Marks
Corp.
First Filed:Jul 10, 1989Latest Filed:Feb 12, 2021Address:2001 Junipero Serra Blvd., Daly City, CA 94014

Portfolio Overview

Registered
4(5%)
Pending
1(1%)
Dead
73(94%)
Previous
40

Top Classes

Class 9
Electronics, Software & Scientific Equipment
62(79%)
Class 42
Software, IT Services & Scientific Research
20(26%)
Class 38
Telecommunications
7(9%)

TTAB Proceedings

Total Proceedings
17
As Plaintiff
14(82%)
As Defendant
3(18%)

Top Firms

GENESYS(Feb 2021)
40
LEWIS ROCA ROTHGERBER CHRIST...(Aug 2018)
17
Taft Stettinius & Hollister ...(Mar 2022)
12
Woodard, Emhardt, Henry, Ree...(Nov 2020)
2
CHRISTIE, PARKER & HALE, LLP(Sep 2013)
2

Trademark Activity Timeline(1989 – 2022)

Trademark Portfolio

118 results

(current & previous marks)

Refine by Mark/Description🔽
Filed
Registered
Last Activity
NGAGEMENT
NGAGEMENT
Service Mark
Word
REGISTERED
Owner:
Serial:90527454
Filed:Feb 12, 2021
Classes:42
Registration:6532603
Registered:Oct 19, 2021
Goods & Services
ONLINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR EMPLOYEE ENGAGEMENT FOR CONTACT CENTERS; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR EMPLOYEE ENGAGEMENT FOR CONTACT CENTERS, INCLUDING GAME MECHANICS AND RECOGNITION AND SOCIAL MEDIA CONCEPTS
NGUVU
NGUVU
Service Mark
Word
REGISTERED
Owner:
Serial:90527510
Filed:Feb 12, 2021
Classes:42
Registration:6602830
Registered:Dec 28, 2021
Goods & Services
PROVIDING ONLINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR EMPLOYEE ENGAGEMENT FOR CONTACT CENTERS; PROVIDING SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR EMPLOYEE ENGAGEMENT FOR CONTACT CENTERS, INCLUDING GAME MECHANICS AND RECOGNITION AND SOCIAL MEDIA CONCEPTS
LATITUDE CONSOLE
LATITUDE CONSOLE
Trademark
Word
REGISTERED
Owner:
Serial:90306490
Filed:Nov 9, 2020
Classes:9, 42
Registration:6849134
Registered:Sep 20, 2022
Goods & Services
Class 009: Recorded and downloadable computer software for debt collection and recovery and management of related workflow, namely, for importing, exporting, and sharing of account data, for managing data flow and the entire debt-purchasing life cycle, including contractual relationships and account placements with outsourced agencies, for providing visual flowcharts and tools to assist in the planning, analysis, and automation of collection processes and account treatment strategies, and for providing interfaces with third-party offerings regarding debt collection; Class 042: Providing temporary use of on-line non-downloadable software and applications for debt collection and recovery and management of related workflow, namely, for importing, exporting, and sharing of account data, for managing data flow and the entire debt-purchasing life cycle, including contractual relationships and account placements with outsourced agencies, for providing visual flowcharts and tools to assist in the planning, analysis, and automation of collection processes and account treatment strategies, and for providing interfaces with third-party offerings regarding debt collection
GENESYS CLOUD VOICE
GENESYS CLOUD VOICE
Service Mark
Word
PENDING
Owner:
Serial:90263731
Filed:Oct 19, 2020
Classes:38, 42
Goods & Services
INTERNET-BASED TELEPHONY SERVICES, NAMELY, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES, PROVIDING PUBLIC TELEPHONY ACCESS TO CLOUD SUBSCRIPTION SERVICES; "CLOUD" AND "VOICE"; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR USE IN AN INTERNET-BASED TELEPHONY SERVICE; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR INTERNET-BASED TELEPHONY SERVICES; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR INTERNET-BASED TELEPHONY SERVICES; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS USED FOR INTEGRATING, OPERATING AND MANAGING AN ORGANIZATION'S INTERNET-BASED TELEPHONY SERVICE, NAMELY, FOR USE IN LOCAL CALLING, LONG DISTANCE CALLING, INTERNATIONAL CALLING, EMERGENCY SERVICES, TOLL-FREE SERVICES, NUMBER PURCHASING, AND NUMBER PORTING
GENESYS TEMPO
GENESYS TEMPO
Trademark
Word
REGISTERED
Owner:
Serial:90262661
Filed:Oct 19, 2020
Classes:9, 42
Registration:6489994
Registered:Sep 21, 2021
Goods & Services
DOWNLOADABLE COMPUTER SOFTWARE FEATURING A DOWNLOADABLE MOBILE DEVICE APPLICATION FOR FACILITATING STAFFING INTERACTIONS WITH CONTACT CENTER WORKFORCE AND WORKFORCE MANAGEMENT, NAMELY, FOR USE IN SCHEDULING, TRACKING, AND STATUS MONITORING OF CONTACT CENTER WORKFORCE; PROVIDING TEMPORARY USE OF WEB-BASED SOFTWARE APPLICATIONS FOR FACILITATING STAFFING INTERACTIONS WITH CONTACT CENTER WORKFORCE AND WORKFORCE MANAGEMENT, NAMELY, FOR USE IN SCHEDULING, TRACKING, AND STATUS MONITORING OF CONTACT CENTER WORKFORCE
AGENTX
AGENTX
Trademark
Word
ABANDONED
Owner:
Serial:88812444
Filed:Feb 27, 2020
Classes:9
CUSTOMER MOMENTS SCIENTIST
CUSTOMER MOMENTS SCIENTIST
Service Mark
Word
ABANDONED
Owner:
Serial:88100212
Filed:Aug 31, 2018
Classes:35
APPFOUNDRY
APPFOUNDRY
Service Mark
Combined
ABANDONED
Owner:
Serial:87800373
Filed:Feb 16, 2018
Classes:35
REPLY PATH
REPLY PATH
Trademark
Word
ABANDONED
Owner:
Serial:87680555
Filed:Nov 10, 2017
Classes:9
REPLY PATH BY GENESYS
REPLY PATH BY GENESYS
Trademark
Word
ABANDONED
Owner:
Serial:87680560
Filed:Nov 10, 2017
Classes:9
ACTIONABLE ANALYTICS
ACTIONABLE ANALYTICS
Trademark
Word
ABANDONED
Owner:
Serial:87651054
Filed:Oct 18, 2017
Classes:9
KATE BY GENESYS
KATE BY GENESYS
Trademark
Word
ABANDONED
Owner:
Serial:87635816
Filed:Oct 5, 2017
Classes:9
PURECLOUD
PURECLOUD
Service Mark
Combined
ABANDONED
Owner:
Serial:87614727
Filed:Sep 19, 2017
Classes:38
GENESYS MOMENTS CONNECTED
GENESYS MOMENTS CONNECTED
Trademark
Word
ABANDONED
Owner:
Serial:87425055
Filed:Apr 25, 2017
Classes:38
G GENESYS MOMENTS CONNECTED
G GENESYS MOMENTS CONNECTED
Trademark
Combined
ABANDONED
Owner:
Serial:87425027
Filed:Apr 25, 2017
Classes:38
GENNOVATION
GENNOVATION
Service Mark
Word
ABANDONED
Owner:
Serial:87195832
Filed:Oct 6, 2016
Classes:35, 41, 42
Goods & Services
ARRANGING, ORGANIZING, CONDUCTING, AND HOSTING SPECIAL EVENTS FOR EDUCATIONAL SERVICES, NAMELY, PROVIDING TRAINING, SEMINARS, EDUCATIONAL CONFERENCES, WORKSHOPS AND LECTURES ALL IN THE FIELDS OF CONTACT CENTER MANAGEMENT FOR CUSTOMER ENGAGEMENT, WORKFORCE MANAGEMENT, NETWORK INFRASTRUCTURE, ANALYZING AND COMPILING OF DATA, ADVANCED LEARNING TECHNOLOGIES, ARTIFICIAL INTELLIGENCE AND VIRTUAL REALITY FOR CUSTOMER EXPERIENCE MANAGEMENT; PROVIDING A WEBSITE FEATURING INFORMATION RELATING TO EDUCATION SERVICES IN THE FIELDS OF TRAINING, SEMINARS, EDUCATIONAL CONFERENCES, WORKSHOPS AND LECTURES ALL IN THE FIELDS OF CONTACT CENTER MANAGEMENT FOR CUSTOMER ENGAGEMENT, WORKFORCE MANAGEMENT, NETWORK INFRASTRUCTURE, ANALYZING AND COMPILING OF DATA, ADVANCED LEARNING TECHNOLOGIES, ARTIFICIAL INTELLIGENCE AND VIRTUAL REALITY FOR CUSTOMER EXPERIENCE MANAGEMENT; ARRANGING, ORGANIZING, CONDUCTING, AND HOSTING SPECIAL EVENTS FOR BUSINESS PURPOSES; ARRANGING, ORGANIZING AND CONDUCTING BUSINESS CONFERENCES IN THE FIELDS OF CONTACT CENTER MANAGEMENT FOR CUSTOMER ENGAGEMENT, WORKFORCE MANAGEMENT, NETWORK INFRASTRUCTURE, ANALYZING AND COMPILING OF DATA, ADVANCED LEARNING TECHNOLOGIES, ARTIFICIAL INTELLIGENCE AND VIRTUAL REALITY FOR CUSTOMER EXPERIENCE MANAGEMENT; AND PROVIDING A WEBSITE FEATURING INFORMATION ON SPECIAL EVENTS FOR BUSINESS PURPOSES AND BUSINESS CONFERENCES, NAMELY, INFORMATION IN THE FIELDS OF CONTACT CENTER MANAGEMENT FOR CUSTOMER ENGAGEMENT, WORKFORCE MANAGEMENT, AND ANALYZING AND COMPILING OF DATA; PROVIDING A WEBSITE FEATURING INFORMATION ON SPECIAL EVENTS FOR BUSINESS PURPOSES AND BUSINESS CONFERENCES, NAMELY, INFORMATION IN THE FIELD FIELDS OF RESEARCH AND DEVELOPMENT FOR NETWORK INFRASTRUCTURE, ADVANCED LEARNING TECHNOLOGIES, ARTIFICIAL INTELLIGENCE AND VIRTUAL REALITY FOR CUSTOMER EXPERIENCE MANAGEMENT
OMNICHANNEL SELF-SERVICE
OMNICHANNEL SELF-SERVICE
Trademark
Word
ABANDONED
Owner:
Serial:87124502
Filed:Aug 2, 2016
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR USE IN CONTACT CENTER MANAGEMENT, NAMELY, CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION, NAMELY, CUSTOMIZING COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
GENESYS OMNICHANNEL ENGAGEMENT CENTER
GENESYS OMNICHANNEL ENGAGEMENT CENTER
Trademark
Word
ABANDONED
Owner:
Serial:86931877
Filed:Mar 7, 2016
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "OMNICHANNEL ENGAGEMENT CENTER"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
SPEECH TO PHRASE
SPEECH TO PHRASE
Trademark
Word
ABANDONED
Owner:
Serial:86849664
Filed:Dec 15, 2015
Classes:9
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
SPEECH TO PHRASE RECOGNITION
SPEECH TO PHRASE RECOGNITION
Trademark
Word
ABANDONED
Owner:
Serial:86849667
Filed:Dec 15, 2015
Classes:9
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
GENESYS WOW METHOD
GENESYS WOW METHOD
Trademark
Combined
ABANDONED
Owner:
Serial:86796479
Filed:Oct 22, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; "METHOD"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT
GENESYS WOW METHOD
GENESYS WOW METHOD
Trademark
Word
ABANDONED
Owner:
Serial:86796488
Filed:Oct 22, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; "METHOD"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT
WOW METHOD
WOW METHOD
Trademark
Word
ABANDONED
Owner:
Serial:86796489
Filed:Oct 22, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; "METHOD"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT
NEXT GEN CX
NEXT GEN CX
Trademark
Word
ABANDONED
Owner:
Serial:86559610
Filed:Mar 10, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "CX"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
NEXTGEN CX
NEXTGEN CX
Trademark
Word
ABANDONED
Owner:
Serial:86559608
Filed:Mar 10, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "CX"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
NEXT GENERATION CX
NEXT GENERATION CX
Trademark
Word
ABANDONED
Owner:
Serial:86559612
Filed:Mar 10, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "CX"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
NEXTGENERATION CX
NEXTGENERATION CX
Trademark
Word
ABANDONED
Owner:
Serial:86559615
Filed:Mar 10, 2015
Classes:9, 42
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "CX"; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
GENESYS PATIENT FIRST
GENESYS PATIENT FIRST
Trademark
Word
ABANDONED
Owner:
Serial:86427497
Filed:Oct 17, 2014
Classes:9
PURECLOUD PLATFORM
PURECLOUD PLATFORM
Service Mark
Word
CANCELLED
Owner:
Serial:86316308
Filed:Jun 20, 2014
Classes:38
Registration:5413119
Registered:Feb 27, 2018
Goods & Services
Telecommunications services, namely, Voice over Internet Protocol (VoIP) services and hosted private branch exchange (PBX) services; "PLATFORM"
SOCIALOPTIMIZR
SOCIALOPTIMIZR
Trademark
Word
ABANDONED
Owner:
Serial:86228990
Filed:Mar 21, 2014
Classes:9
CX
CX
Trademark
Combined
ABANDONED
Owner:
Serial:86173826
Filed:Jan 23, 2014
Classes:9
CUSTOMER CENTRIC RECEIVABLES MANAGEMENT
CUSTOMER CENTRIC RECEIVABLES MANAGEMENT
Trademark
Word
ABANDONED
Owner:
Serial:86147238
Filed:Dec 18, 2013
Classes:9
THE CUSTOMER CENTRIC BACK OFFICE
THE CUSTOMER CENTRIC BACK OFFICE
Trademark
Word
ABANDONED
Owner:
Serial:86147236
Filed:Dec 18, 2013
Classes:9
ACTIONABLE ANALYTICS
ACTIONABLE ANALYTICS
Trademark
Word
ABANDONED
Owner:
Serial:86092207
Filed:Oct 15, 2013
Classes:9
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; "ANALYTICS"
SPEECH-TO-PHRASE
SPEECH-TO-PHRASE
Trademark
Word
ABANDONED
Owner:
Serial:86068518
Filed:Sep 18, 2013
Classes:9
SPEECH-TO-PHRASE RECOGNITION
SPEECH-TO-PHRASE RECOGNITION
Trademark
Word
ABANDONED
Owner:
Serial:86068522
Filed:Sep 18, 2013
Classes:9
GENESYS PROACTIVE ENGAGEMENT
GENESYS PROACTIVE ENGAGEMENT
Trademark
Word
CANCELLED
Owner:
Serial:86033059
Filed:Aug 8, 2013
Classes:9
Registration:4713296
Registered:Mar 31, 2015
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
CUSTOMER ENGAGEMENT PLATFORM
CUSTOMER ENGAGEMENT PLATFORM
Trademark
Word
ABANDONED
Owner:
Serial:85946790
Filed:May 30, 2013
Classes:9
Goods & Services
"PLATFORM"
1 TO 1 CUSTOMER SERVICE
1 TO 1 CUSTOMER SERVICE
Trademark
Word
ABANDONED
Owner:
Serial:85877936
Filed:Mar 15, 2013
Classes:9
Goods & Services
"CUSTOMER SERVICE"
ONE TO ONE CUSTOMER SERVICE
ONE TO ONE CUSTOMER SERVICE
Trademark
Word
ABANDONED
Owner:
Serial:85877919
Filed:Mar 15, 2013
Classes:9
Goods & Services
"CUSTOMER SERVICE"
CITIZEN EFFORT
CITIZEN EFFORT
Trademark
Word
ABANDONED
Owner:
Serial:85863288
Filed:Feb 28, 2013
Classes:9
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
Trademark
Combined
ABANDONED
Owner:
Serial:85813431
Filed:Dec 31, 2012
Classes:9
SIPSPAN2
SIPSPAN2
Trademark
Word
ABANDONED
Owner:
Serial:85792220
Filed:Nov 30, 2012
Classes:9
GENESYS SMART CONNECT
GENESYS SMART CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85748468
Filed:Oct 8, 2012
Classes:9
Goods & Services
"CONNECT"
SMART CONNECT
SMART CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85748467
Filed:Oct 8, 2012
Classes:9
Goods & Services
"CONNECT"
GENESYS ONE
GENESYS ONE
Trademark
Word
CANCELLED
Owner:
Serial:85726606
Filed:Sep 11, 2012
Classes:9
Registration:4471957
Registered:Jan 21, 2014
Goods & Services
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
GENESYS CLOUD CONNECT
GENESYS CLOUD CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85702554
Filed:Aug 13, 2012
Classes:9
Goods & Services
"CLOUD CONNECT"
GENESYS CONNECT
GENESYS CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85702557
Filed:Aug 13, 2012
Classes:9
Goods & Services
"CONNECT"
GENESYS CONTACT CENTER CONNECT
GENESYS CONTACT CENTER CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85702562
Filed:Aug 13, 2012
Classes:9
Goods & Services
"CONTACT CENTER CONNECT"
GENESYS PRIME CONNECT
GENESYS PRIME CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85702566
Filed:Aug 13, 2012
Classes:9
Goods & Services
"CONNECT"
GENESYS SOCIAL CONNECT
GENESYS SOCIAL CONNECT
Trademark
Word
ABANDONED
Owner:
Serial:85702570
Filed:Aug 13, 2012
Classes:9
Goods & Services
"SOCIAL CONNECT"
EZPULSE
EZPULSE
Trademark
Word
ABANDONED
Owner:
Serial:85550117
Filed:Feb 22, 2012
Classes:9
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
Trademark
Word
ABANDONED
Owner:
Serial:85548571
Filed:Feb 21, 2012
Classes:9
ICFD
ICFD
Trademark
Word
ABANDONED
Owner:
Serial:85458640
Filed:Oct 28, 2011
Classes:9
INTELLIGENT CUSTOMER FRONT DOOR
INTELLIGENT CUSTOMER FRONT DOOR
Trademark
Word
ABANDONED
Owner:
Serial:85458644
Filed:Oct 28, 2011
Classes:9
CALLER FIRST
CALLER FIRST
Service Mark
Word
CANCELLED
Owner:
Serial:77734929
Filed:May 12, 2009
Classes:42
Registration:4298402
Registered:Mar 5, 2013
Goods & Services
providing temporary use of non-downloadable computer programs for use in enabling the development of applications for providing usable voice data interfaces by leveraging information from telecommunications applications, interactive voice response applications and customer relationship management applications for use in collecting data, capturing leads, transcribing calls, creating order lines and store locators, voice enabling customer relationship management applications, designing voice menus and designing and managing outbound campaigns and for providing on-line reporting of same
PUTTING THE CALLER FIRST
PUTTING THE CALLER FIRST
Service Mark
Word
CANCELLED
Owner:
Serial:77734934
Filed:May 12, 2009
Classes:42
Registration:4298403
Registered:Mar 5, 2013
Goods & Services
providing temporary use of non-downloadable computer programs for use in enabling the development of applications for providing usable voice data interfaces by leveraging information from telecommunications applications, interactive voice response applications and customer relationship management applications for use in collecting data, capturing leads, transcribing calls, creating order lines and store locators, voice enabling customer relationship management applications, designing voice menus and designing and managing outbound campaigns and for providing on-line reporting of same
ICFD
ICFD
Service Mark
Word
CANCELLED
Owner:
Serial:77430792
Filed:Mar 25, 2008
Classes:42
Registration:4070877
Registered:Dec 13, 2011
Goods & Services
Customization and implementation of computer software for contact center management
INTELLIGENT CUSTOMER FRONT DOOR
INTELLIGENT CUSTOMER FRONT DOOR
Service Mark
Word
CANCELLED
Owner:
Serial:77430788
Filed:Mar 25, 2008
Classes:42
Registration:4070876
Registered:Dec 13, 2011
Goods & Services
Customization and implementation of computer software for contact center management
POCKET PBX
POCKET PBX
Trademark
Word
ABANDONED
Owner:
Serial:78692333
Filed:Aug 15, 2005
Classes:9
Goods & Services
PBX
ANGEL
ANGEL
Service Mark
Word
CANCELLED
Owner:
Serial:76227261
Filed:Mar 19, 2001
Classes:38
Registration:3177337
Registered:Nov 28, 2006
Goods & Services
Providing multiple use access to global computer information networks for the transfer and dissemination of a wide range of information
ANGEL.COM
ANGEL.COM
Service Mark
Word
CANCELLED
Owner:
Serial:76227259
Filed:Mar 19, 2001
Classes:38
Registration:3169032
Registered:Nov 7, 2006
Goods & Services
Providing multiple use access to global computer information networks for the transfer and dissemination of a wide range of information
CLIENTCARE
CLIENTCARE
Trademark
Word
CANCELLED
Owner:
Serial:78007686
Filed:May 11, 2000
Classes:9
Registration:2610700
Registered:Aug 20, 2002
Goods & Services
Class 009: Network based telecommunications hardware and software that provides call routing, call vectoring and call queuing functionality
INTERACTION ROUTER
INTERACTION ROUTER
Trademark
Word
CANCELLED
Owner:
Serial:75454330
Filed:Mar 20, 1998
Classes:9
Registration:2728253
Registered:Jun 17, 2003
Goods & Services
Computer software, namely, call center application for routing customer information, namely, voice calls, web requests, electronic mail messages and other electronic call information in various forms, and instruction and user manuals provided in connection therewith; "ROUTER"
ECTI
ECTI
Trademark
Word
ABANDONED
Owner:
Serial:75354832
Filed:Sep 11, 1997
Classes:9
Goods & Services
computer software programs, namely, platform and application software for integrating, combining and extending telecommunications and computer networking systems, and instructional and user manuals provided in connection therewith
ENTERPRISE COMPUTER TELEPHONY INTEGRATION
ENTERPRISE COMPUTER TELEPHONY INTEGRATION
Trademark
Word
ABANDONED
Owner:
Serial:75355288
Filed:Sep 11, 1997
Classes:9
Goods & Services
computer software, namely, suite of platform and application software for integrating, combining and extending telecommunications and computer networking systems, and instruction and user manuals provided in connection therewith; "COMPUTER TELEPHONY INTEGRATION"
CALLCENTER PULSE
CALLCENTER PULSE
Trademark
Word
CANCELLED
Owner:
Serial:75243867
Filed:Feb 19, 1997
Classes:9
Registration:2347455
Registered:May 2, 2000
Goods & Services
computer software for call center management; "CALLCENTER"
CAMPAIGN MANAGER
CAMPAIGN MANAGER
Trademark
Word
ABANDONED
Owner:
Serial:75243863
Filed:Feb 19, 1997
Classes:9
Goods & Services
computer software for call center management
DART
DART
Trademark
Word
CANCELLED
Owner:
Serial:75243866
Filed:Feb 19, 1997
Classes:9
Registration:2265360
Registered:Jul 27, 1999
Goods & Services
computer software for call center management
ICIS
ICIS
Trademark
Word
ABANDONED
Owner:
Serial:75243864
Filed:Feb 19, 1997
Classes:9
Goods & Services
computer software for call center management
INTERACTIVE-T
INTERACTIVE-T
Trademark
Word
ABANDONED
Owner:
Serial:75243811
Filed:Feb 19, 1997
Classes:9
Goods & Services
computer software for call center management
ICD
ICD
Trademark
Word
ABANDONED
Owner:
Serial:75238440
Filed:Feb 7, 1997
Classes:9
Goods & Services
computer software, namely, a call center application for routing call information, namely, voice calls, electronic mail messages and other electronic call information in various forms
VIDEO ICD
VIDEO ICD
Trademark
Word
ABANDONED
Owner:
Serial:75238439
Filed:Feb 7, 1997
Classes:9
Goods & Services
software for call center and other business uses for simultaneous routing and delivery of video and other information in various media across diverse networks, namely, telephone networks and computer networks; "VIDEO"
75202055
75202055
Trademark
Design
CANCELLED
Owner:
Serial:75202055
Filed:Nov 20, 1996
Classes:9, 42
Registration:2161483
Registered:Jun 2, 1998
Goods & Services
computer software for telecommunications and telephony control, namely, enterprise-wide platform and applications software to integrate business information and computing resources with telephony and other related communications media; consulting services in the area of computerized telecommunications and telephony
VIDEOACD
VIDEOACD
Trademark
Word
ABANDONED
Owner:
Serial:75057615
Filed:Feb 14, 1996
Classes:9
Goods & Services
computer hardware and software for telecommunications, namely, for transmitting video over telephone lines
NETVECTOR
NETVECTOR
Trademark
Word
ABANDONED
Owner:
Serial:75054535
Filed:Feb 7, 1996
Classes:9
Goods & Services
computer software for use in call centers and internal and external communications for simultaneous routing and delivery of information in various media, namely, voice, video, Web, E-mail, personal computers and online, across diverse networks, namely, telephone networks and computer networks
NETVECTORING
NETVECTORING
Trademark
Word
ABANDONED
Owner:
Serial:75054588
Filed:Feb 7, 1996
Classes:9
Goods & Services
computer software for use in call centers and internal and external communications for simultaneous routing and delivery of information in various media, namely, voice, video, Web, E-mail, personal computers and online, across diverse networks, namely, telephone networks and computer networks
CALLPATH
CALLPATH
Trademark
Word
CANCELLED
Owner:
Serial:73811351
Filed:Jul 10, 1989
Classes:9
Registration:1719872
Registered:Sep 29, 1992
GENESYS DX
GENESYS DX
Service Mark
Combined
Previous
ABANDONED
Owner:
Serial:97296284
Filed:Mar 4, 2022
Classes:42
Goods & Services
"DX"
GENESYS CLOUD CX
GENESYS CLOUD CX
Service Mark
Word
Previous
REGISTERED
Owner:
Serial:97243672
Filed:Jan 28, 2022
Classes:35, 38, 42
Registration:7078587
Registered:Jun 13, 2023
Goods & Services
telecommunications services, namely, voice over internet protocol (voip) services; Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion; "CLOUD CX"; Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, Providing temporary use of on-line non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing on-line non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

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