GleanMark

GENESYS CLOUD CX Trademark

GENESYS CLOUD CX is a USPTO trademark filed by GENESYS CLOUD SERVICES, INC.. Status: Registered.

Trademark Facts

MarkGENESYS CLOUD CX
Serial Number97243672
Registration Number7078587
StatusRegistered
Filing Date2022-01-28
Registration Date2023-06-13
Mark TypeWord
Nice Classes035 (Advertising & Business), 038 (Telecommunications), 042 (Software & IT)
OwnerGENESYS CLOUD SERVICES, INC.
Attorney of RecordRyan P. Hiler
Prosecution Events19
Latest EventASCK on 2025-02-12

Goods & Services

telecommunications services, namely, voice over internet protocol (voip) services; Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion; "CLOUD CX"; Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, Providing temporary use of on-line non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing on-line non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

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