GENESYS PREDICTIVE ROUTING Trademark
GENESYS PREDICTIVE ROUTING is a USPTO trademark filed by Genesys Cloud Services, Inc.. Status: Registered.
Trademark Facts
| Mark | GENESYS PREDICTIVE ROUTING |
|---|---|
| Serial Number | 97350491 |
| Registration Number | 7054488 |
| Status | Registered |
| Filing Date | 2022-04-06 |
| Registration Date | 2023-05-16 |
| Mark Type | Word |
| Nice Classes | 042 (Software & IT) |
| Owner | Genesys Cloud Services, Inc. |
| Attorney of Record | Margaret J. Baumgartner |
| Prosecution Events | 15 |
| Latest Event | R.PR on 2023-05-16 |
Goods & Services
"PREDICTIVE ROUTING"; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT