EXPERIENCE INDEX XI Trademark
EXPERIENCE INDEX XI is a USPTO trademark filed by Genesys Cloud Services, Inc.. Status: Registered.
Trademark Facts
| Mark | EXPERIENCE INDEX XI |
|---|---|
| Serial Number | 98579472 |
| Registration Number | 7980583 |
| Status | Registered |
| Filing Date | 2024-05-31 |
| Registration Date | 2025-10-14 |
| Mark Type | Stylized |
| Nice Classes | 035 (Advertising & Business), 042 (Software & IT) |
| Owner | Genesys Cloud Services, Inc. |
| Attorney of Record | Margaret J. Baumgartner |
| Prosecution Events | 31 |
| Latest Event | R.PR on 2025-10-14 |
Goods & Services
COLLECTION AND ANALYSIS OF QUALITY METRIC DATA AND INFORMATION THAT QUANTIFIES CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS, NAMELY, FROM THE POINT OF VIEW OF AN END USER OF A CONTACT CENTER PLATFORM FOR ENTERPRISES FOR BUSINESS PURPOSES; BUSINESS ASSISTANCE SERVICES, NAMELY, PROVIDING ACTIONABLE INSIGHTS AND RECOMMENDATIONS INTO CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS IN ORDER TO IMPROVE CUSTOMER OUTCOMES AND SATISFACTION; "EXPERIENCE INDEX"; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR RESEARCH AND ANALYSIS CONCERNING BUSINESS INFORMATION IN THE FIELDS OF INFORMATION TECHNOLOGY AND SERVICES, BUSINESS, MANAGEMENT, MARKETING, ADVERTISING, AND BRANDING, SOCIAL MEDIA, AND VENDORS OF SUCH SERVICES, NAMELY, COLLECTION AND ANALYSIS OF QUALITY METRIC DATA AND INFORMATION THAT QUANTIFIES CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS, NAMELY, FROM THE POINT OF VIEW OF AN END USER OF A CONTACT CENTER PLATFORM FOR ENTERPRISES FOR BUSINESS PURPOSES