Managing Your Alert Preferences
GleanMark's Alert Settings page lets you control which alerts you receive and how they're delivered. Configure settings globally, per portfolio, or per tracked owner.
How to Access
Go to Settings > Alert Settings (/settings/alerts). The page has four tabs: Portfolios, Owners, Watch Searches, and Slack.
Portfolios Tab
Controls alerts for trademarks in your portfolios.
Category Toggles
Toggle entire alert categories on or off:
- Legal Status — status updates, prosecution events, milestones, record changes
- Deadlines & Renewals — 30/7/1 day deadline reminders
- TTAB Proceedings — proceedings, status changes, document entries
- Ownership Changes — assignments, correspondent changes
- Similar Marks — new filings that resemble your marks
Per-Portfolio Overrides
Each portfolio can have its own alert configuration that overrides your global settings. Access this from the portfolio's settings page.
Owners Tab
Controls alerts for your tracked owners. Access owner-specific settings at Settings > Owner Alerts (/settings/owner-alerts).
Per-Owner Frequency
Set how often you receive alerts for each tracked owner:
- Immediate — get notified as soon as alerts are processed
- Daily — daily digest
- Weekly — weekly summary
- Monthly — monthly summary
Higher-priority competitors might get immediate alerts while lower-priority owners get weekly digests.
Watch Searches Tab
Manage keyword watch searches. Create new watches, edit search queries, and control notification settings. Watch searches are available on Professional and Firm plans.
Slack Tab
Configure Slack integration for alert delivery. Connect your Slack workspace to receive alerts in designated channels.
The Alerts Inbox
View all your alerts at /alerts. The inbox provides:
- Category chips — filter by alert type
- Mark-as-read — clear alerts you've reviewed
- Snooze — temporarily hide alerts with a snooze timer
- Star — mark important alerts for follow-up
- CSV export — download alert history
Tips
- Start with everything on — it's easier to mute noise than to discover you missed something
- Use per-owner frequency to manage volume — set your top 3 competitors to "immediate" and everyone else to "weekly"
- Snooze instead of dismissing — if an alert isn't urgent but needs follow-up, snooze it for a few days
- Check the alerts inbox weekly even if you rely on email — the inbox has filtering and search that email doesn't
Related Features
- Setting Up Alerts — Full alert setup guide
- Alert Types Explained — What each alert type means
- Tracking Owners — Add owners to monitor
Need Help?
Click the chat icon in the bottom right or email support@gleanmark.com.